Usuário convidado
5 de maio de 2024
DO NOT STAY HERE! The hotel manager and owners are liars! When I tried to talk to the night manager about the pool not being open (because they told me it would be open and ready to swim in) he told me he "didn't care" about my concern. Then when I asked to talk to the main manager he said "no" then he started swearing at me telling me to F*** off! The most disrespectful, disgusting scammers I've had the displeasure of meeting. PLEASE DO NOT STAY AT HOTEL LUNA! There are many bad reviews that I wish I had read before, so would have known NOT to book! It's dirty, noisy, bad food, no pool, false advertising, rude, disrespectful awful place and awful staff and owner!
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