Olga Korol
16 de junho de 2023
the first meeting and accommodation was perfect, all the issues that arose were resolved. The cleaning is perfect. Breakfast is the same every day - eggs, 2 types of cheese, fried sausage and slices, French fries and puff fingers with cheese and meat, 2 types of fruit, lettuce, cucumbers and tomatoes, bread...
there is no safe in the room, as stated in the description.
the main problem was when leaving. I have paid for breakfast on the last day. but I was leaving around 5 in the morning, so I asked for a lunch box or something like that. the employee took my order in the morning and said - we will leave you a plate. In the evening there was another employee who confirmed my order - he said that breakfast would be waiting for me at 5 in the morning.
in the morning there were no employees and there was no breakfast. There was nothing! even hot water! An employee boiled water for me. That's it. I tried to tell him to look for my plate in the refrigerator, but he didn't.
if the staff had immediately said that there was no such service, I would have cooked breakfast for myself. but they promised and did nothing!
such an attitude towards customers is not acceptable.
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