MikeO181
5 de julho de 2024
I'm really puishing this as a 3, realistically its a 2! However, their Assistant General Manager, who in my opinion, should have been the manager, is at least a 10! I know, 5 is tops. However, Laura S was the happiest, friendliest, can/will do we have ever met at a Marriott. She always showed a deep concern for our needs, was always smiling, and was always working with a staff person, and, always stopping to greet someone. Sadly, and Marriotts huge loss, she is now gone. This particular hotel will never be able to replace what she was to theml! We had four weeks of experienceing her positivity! Next was Oscar, the do it all guy... he was awesome! Next, the majority of workers are unhappy... especially early morning workers.. As for the hotel, its dated, and needs an upgrade.. soon. We were in an 'accessable' room, wher yiou just couldnt roll into the bath area as the lip was too high for a lift.. as was the transition between carpet and flooring. To top it off.. this handicap accessable room... DID NOT HAVE A TABE TO EAT ON!! we had to use a side table from a wheelchair!!! Second person ate from their lap!! So... if you need an accessible room... skip this.. pay a little more and get what you need!
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