WoodSpring Suites Ankeny des Moines

I stay at hotels often ,but none are as friendly and welcoming as this one, This is mainly because of the hotel staff,especially Rhea. She always has a welcoming smile and is willing to go many extra steps to make my stay more pleasant and comfortable. It feels more like coming home Than being in a hotel. The first time I met Rhea I had been unable to get a rental Car and the weather was horrible. I had planned to walk to the nearest. facility to get food, but immediately Rhea sent her daughter after me to let me know that they would gladly bring me something to eat. This was not an exception but rather the rule for the way Rhea has always treated me as a guest at the hotel. I have had to call Rhea in the middle of the night for an over flowing stool and she responded immefiately. Her attitude is not restricted to me. I have seen her treat many other guests the same way. She is never too busy to offer a helping hand and a smile! I would highly recommend this hotel to anyone who wants to experience a welcoming and comfortable hotel experience! M. BUSCH

Love love love this hotel. It's clean and quiet. And the staff is amazing . Bhia at the front desk is always cheerful and eager to assist. She is a wealth of information about the area and knows how to get around Des Moines. I have stayed at other extended stay hotels, and this one is the best by far!

Very respectful staff. Joe goes above and beyond to help when he is here. Only complaint we have is trying to reach someone either after hours or before opening with an emergency. But Joe and the new manager and Very nice and welcoming. They never make it seem like a bother when talking to them. The rooms were clean and didn't smell like most other hotels.

Never got to stay at the Woodspring Suites in Ankeny, IA, as booked through ******* and no room was available when we arrived. The property is an undeveloped area and seemed a lil shady. The front desk clerk, Jacob, was very understanding and helpful. He assisted in our relocation effort with ******* and we really appreciated his assistance and insight.

I drove around the hotel 3 times trying to find the main entrance. The room was undecorated with no floor or table lighting. Don’t stay here for only 1 night and expect a typical hotel.

Too much negativity to elaborate

Management doesn’t care about patrons, changed checkout date and this place is not an extended stay hotel. Second worst WoodSpring suit I have ever stayed at.

This was the absolute worst bed I've ever slept in! I think the mattress must've been about 20 years old! It was on a metal frame with no box spring. If I would've had another option, I would have checked out and stayed somewhere else. This was unfortunately state fair time and rooms were scarce.

I knew this was a bare bones extended stay hotel, but I feel like I need to take 2 showers when i get home. Migrant workers roaming the halls stinking it up. The bed was the worst hotel bed ever. Imagine matress springs with a thin sheet covering them and you're just laying on them. It worked in a pinch as i only stayed to get 3-4hrs sleep after the Knoxville Nationals but I will never stay here again.