Kyriad ECO - Anglet Côte Basque

Maison Chiberta

"We appreciated the proximity to the square, the indoor swimming pool, as well as the free parking. The welcome and the staff were very pleasant."

Atlanthal

"Como família, vamos lá todos os anos ... Grande localização com grandes acomodações (pool, ginásio, banhos de água salgada, spa completo) ... mas / e mais importante, o STAFF é sempre extremamente amigável e muito útil! Sempre avaliou EXCELENTE, MAS este ano, mudou a classificação para GOOD porque - ELE TRAZ de volta o serviço de quarto de menu completo - ele costumava ter serviço de quarto de menu completo, assim como um grande menu abaixo no bar de piscina/restaurante ... Isso é um Grande desapontamento variação ..."

Village Vacances Azureva Anglet

"No communication between them, very limited office hours. Poor service"

Ibis Biarritz-Anglet Aéroport

"O pequeno-almoço é bom e é o que você Precisa começar.Recomenda-se a outros viajantes solitários."

Brindos, Lac & Château - Relais & Châteaux - Anglet Biarritz

"Overall, the personnel was extremely rude, arrogant, untrained and behaved as they don’t care. It feels like management here is squeezing profit out versus providing customer service that Relais & Chateaux is known for. The services across the property is being run by young students doing their internship and has really ruined our entire experience. This is such a beautiful property, however with the worst unprofessional service we ever had. Me and my husband were staying at the Brindos property in Anglet. Unfortunately, since our arrival we have had a terrible experience. First, while we were waiting for our room to get ready as we arrived, we got drinks outside at the restaurant by the lake. I asked for a drink known in France as kir royale, and had to repeat 3 times and explain as the server’s rude answer was “I don’t know what kir royale means, just tell me what do you want”. Then the server asked me to come up to the register to pay the check. He gave a check and asked if I had a pen to sign? I said no I don’t have a pen. He said I also don’t have a pen… These are small things but this is how it started. We then got our room. The room didn't have WiFi. The only corner where WiFi worked was inside the toilet. We asked at the reception if we can be transferred to different room but as per receptionist no rooms were avaliable. She suggested to wait until tomorrow when the technician come and fix WiFi (obviously nobody came and fixed it). The receptionist came to our room and saw that 2 phones and laptop had no WiFi. We had to use roaming as we were working on Friday night (US hours) and taking video meetings via roaming. At breakfast we had to wait for an omlet with tomatoes for 30 minutes and omlet came without tomatoes. We asked for a cheese plate 3 times and after we were about to leave we got 4 slices of one cheese (but the menu says assortment). It was my husband's birthday. During lunchtime we came to the cafe and asked for food menu. We got drinks menu 2 times. And then finally we got a food menu in French (even when we asked for English menu). Then the waiter told us that they don’t have menu in English. We left the cafe. The senior restaurant manager asked what happened why we are leaving and told us that English menu is available. And she can bring. But to be honest the day was already ruined as well as my husband’s birthday. We left hungry and really frustrated with a service. My advice would be stay away from this property, if you don't want to deal with rude and arrogant people at your own cost."

Ibis Budget Biarritz - Anglet

"No quarto 117, a maçaneta da porta do banheiro é inexistente, assim como a privacidade, já que o chuveiro fica ao lado do leito conjugal, separado apenas por uma janela transparente, os lençóis estão manchados, assim como o colchão e a fronha com pelos, a limpeza também deixa a desejar"

Novotel Resort & Spa Biarritz Anglet

"A sala é espaçosa para um padrão europeu.A seleção de pequeno-almoço de buffet é Muito melhor do que outros hotéis Na Europa.Mais variedade de saladas e frutas que é muito boa.No entanto, a sala é quente.Não há AC ainda.A janela ainda está quente à noite. Devem voltar para o AC"

Kyriad Anglet - Biarritz

"Recepção amigável, quarto muito bonito, roupa de cama muito boa, instalações sanitárias perfeitas e bem insonorizadas"