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Hampton Inn Anchorage
3.5/5101 avaliações

Hampton Inn Anchorage

Anchorage|0.46km de Cuddy Family Midtown Park
The worst hotel experience we ever have had. We are a party of 8 with 3 kids. Arriving at 11 pm were told by the front desk that they only had one room for us because the hotel is overbooked. We booked two rooms. The front desk told us she would send us to Hilton and Hilton will have two rooms for us. I doubled checked with her if Hilton would have rooms and answer was yes. This is where the nightmare started. We moved to Hilton around midnight and the front desk said not a single room available and there was nothing they can do. We had to come back to Hampton and hoped to settle the kids down in the room which was available. But when we were back, the only room was gone and there was no room at all. When we questioned her about sending us to Hilton, she said she assumed they would have room for us. She assumed, did not even bother to check or make a call and sent us over. I checked online, and found out there was no single room available in this area from the Hilton chain. How would she make an assumption so easily and made us going back and forth in the mid nights and lost the only available room. We have a 6 year olds who became really grumpy and whiny. The trip started to get ruined at the moment. After talking to the front desk and she talking to her manage eventually at around 2:40am we had our first room. It had a single bed and a sofa bed, rather than the two queen beds booked. The hotel is under extensive renovation. A fire drill woke us up at 6:30am. What else could you encounter? Unlike the other review complaint about 'you will have to be shuttled to another hotel for complimentary breakfast options.', this option is not an option anymore. We stayed two nights there, and for the second one we asked if they have a room with two beds, the front desk(another lady) said no, and announced that their system could have a glitch and they are overbooked. No apologies or empathy. I might be over reading, but the tone sounded like we were the lucky one who bumped into this glitch and should blame ourselves for being that odds. We did not say anything back and left the hotel after two nights stay. They charged us full price for the two night, it indeed shows they didn't feel bad about the situation at all and it's ourselves to blame for the terrible experience. If you dare yourself and/or your family in a similar situation for a trip in Alaska, I would recommend this hotel, otherwise please stay away.

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The Lakefront Anchorage
3.8/5110 avaliações
Well my stay was great and the room was clean granted refrigerators really tiny and there's no microwave you have to actually ask for microwave and they don't tell you about it when you check in and they said that my room was close to the elevator and it's actually 64 rooms away from the elevator that was kind of tough trying to get maintenance up here to fix the lock on my door was a hassle it took 3 days I ended up being locked out of my room because the battery died I need a batteries in the TV remote at 23 days I ended up having to go buy my own because nobody ever showed up otherwise my stay was great thank you though they don't provide breakfast you have to actually pay for it and it's super expensive
Aspen Suites Hotel Anchorage
4.2/5100 avaliações
I feel that this is the best hotel in this trip. It is characterized by a small kitchen in the room, a cookware tableware, and only a kilometer away from Wal-Mart. As a result, I buy things every day and cook for dinner. In addition, there is no house keeping in the hotel. In fact, I don't think it is necessary. It saves labor costs and is more economical.
Residence Inn Anchorage Midtown
4.2/555 avaliações
We stayed for 3 nights. Although it is 5 miles from the airport, their shuttle service is great. Hotel is closer to many restaurants as well. Our room was quite spacious and clean. It would have been nice if there was a better view. Breakfast was relatively good but not the best. Pool and hot tub were well maintained. Front desk staff was very helpful. Overall, I will call it as Nice hotel.
Puffin Inn
3.5/5106 avaliações
We arrived shortly before midnight and checked in. My youngest daughter reported that the shower faucet was broken. We reported to the front desk about the issue about 7:30 am and were told that it would be repaired by the time we got back from the Portage Lake excursion. Requested another room , none available according to the front desk We got back at 3pm and the issue was not corrected. Had the front desk call the manager about issue and she said they could not get a repair on the weekend. It seems to me that you would have someone on retainer for the weekends for this popular motel.. Manager would not authorize more than 1 day refund (we were to stay for 3 nights) instead of refunding 2 nights with a late checkout fee. The room was useless w/o shower. We left for another location. Talked to the manager about the issue. She was a real Karen. She was constantly over talking my wife who was requesting something to make it right. We will contest the whole bill with Discover card.
Anchorage
4/5101 avaliações
Two big beds, very clean! Breakfast is average, but local hotels are almost the same! In addition, it is convenient to take a red-eye flight next to the airport. The hotel has a free airport shuttle service! Going to the city needs a taxi, about 13 knives! There are Korean food and Japanese materials nearby, and it is said that Aurora can be seen near the hotel in November and January.
SpringHill Suites Anchorage Midtown
4.1/595 avaliações
We liked how the room was clean and the pool smelled like chlorine and was clean unlike other hotels we stayed at. But the front desk clerk was very rude. I tried to check in a couple mins early and she only said I don’t see your name anywhere and pretty much only left me an option to leave and come back later. So instead of being friendly she was opposite and made me feel not wanted there. But we stayed anyway. And the breakfast really sucked! COVID made them feel like they can treat people however they want.

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