Verified traveler
4 de janeiro de 2024
I stayed after a long day snowboarding and I turned the water on to take a shower and let it run for almost 10 minutes and it still didn’t get hot. Freezing cold. I tried to call the front desk with the room phone 4 times but not once time did it connect, instead just gave me a busy signal (I was 1 of 2 cars in the parking lot so it was extremely slow). I called on my cell phone seconds later and it rang through. When I told the lady I didn’t have hot water, she told me I’d have to let it run for 15-20 minutes since it’s so cold outside. I live in Alaska. I have never, ever had that experience before and I have stayed at so many hotels and airbnbs. She wasn’t rude, but she was also not apologetic at all.
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