JESUS MANUEL
21 de janeiro de 2024
I stayed in room 12. Nice for 2 people not for 4. Good heated system. The suppletory bed (couch) was comfy. What isn't good is the pillows, I asked for a flat pillow because the one we had was extra high but unfortunately they have only this kind of high, hard pillows. There was a window in the bedroom in the ceiling. The system to open the curtain didn't work or the receptionist didn't know how to use it. No toaster in the kitchen appliances. Very limited kitchen stuff to use properly in the kitchen. I couldn't close the couch during the day so the space for 4 adults inside the living room area was small. Not enough space to leave the hand luggage (we didn't have suitcases). No space for the raincoats for 4 people (the wardrobe is small)... Some switches were not working properly. Some lights were broken or not working.
Very noisy room. The main door of the hotel doesn't close properly so everyone has to slap very strong the door to close it so they make noise all day and night. Please fix that problem urgently. They didn't replace coffee or tea bags during our 4-day stay. No shampoo, only a bottle of gel in the shower for body and hair (no good quality).
The location was good.
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