Mrs L
19 de julho de 2024
Overall this was a good stay. There is a lot of positives about the Pulitzer. Starting with its location which is very central to all of the tourist sites in Amsterdam. We walked almost everywhere easily. Second, this hotel (especially common spaces ) is beautifully decorated mixing classic details with modern tastes. I absolutely adored the portraits in the lobby and wish they sold prints! The room itself was clean, tastefully designed and bedding was lovely. The breakfast was very nice with a small buffet and hot items. This is a solid 4 star hotel experience and I would recommend it and gladly return. That said, there are some things that could be improved. Perhaps because we were traveling at a busy time of year, the staff didn't have the bandwidth to provide their usual level of service? Perhaps they were understaffed for a busy time? For example I asked the concierge to make a reservation for a restaurant a few weeks before my stay and despite confirming they received the request, they never made the reservation or followed up with me that they could not. Another example would be that we requested rooms near our traveling companion and despite this being a quite large hotel, our rooms were on totally opposite ends of the floor. These were minor inconveniences and did not tarnish our wonderful trip but something that could easily be improved.
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