Usuário convidado
31 de julho de 2024
This wouldn't even be the last hotel in the world, and i would stay. I had a worst experience in this hotel. Reception is the first place for first impression. The staff should be polite and welcoming. But in this hotel, staff is full of attitude. I stayed in room no 205 206, with my family members on 17th and 18th july, 2024. Don't go on pictures uploaded by property management. Rooms are not the same as shown in pictures. Mattress is very uncomfortable. Its sharp spring pricks in the body and hurts. The bathroom is leaking in room no. 205. Walls are in bad conditions due to dampness. There are cracks, mold, fungus growth, and paint peeling all over the wall. Towels have yellow patches, which they have provided in rooms. Washbasin has a big creak in room no 206. I made a complaint on reception. They were so rude to me, i told them i would put a review that didn't bother them. The manager was sitting there, and he doesn't know how to speak to customers. He waved his hand and told me i could leave the hotel and put review whatever i wanted. He showed me his full attitude. He didn't even try to listen to my problem, didn't even try to change the room, and asked me to check out. I didn't ask for a refund or check out. I traveled 10 hours, just wanted to have a good bed to sleep i would not recommend this hotel to stay.
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