Usuário convidado
20 de fevereiro de 2024
We stayed at this hotel as part of a tour package. The rooms are like any other hotel. They were clean and reasonably nice. The outstanding features of this hotel were the welcoming and warm nature of the staff, the location (opposite a University), and the food. Our luggage did not arrive with us, which was very annoying, but the reception staff did what they could to help us out. For example, one receptionist Shahad, agreed to sign for our luggage when it eventually arrived. The luggage arrived very late at night and the policy is that we should sign for it. Both I and my husband were very tired as we had a long flight the night before and then were delayed at the airport filling out forms to retrieve our luggage. It might not mean a lot to other people but small acts of kindness like these were appreciated at the time. We also loved the variety of food. I am a vegetarian. I had a good amount of choice of food, which was great. Overall, we stayed at this hotel for 5 days.
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