Heather
16 de novembro de 2023
I checked in late and the attendant, didn't answer the door until banging on it. I was asked if the doorbell worked, and I said obviously not since you didn't answer. I tried calling and knocking with no reply. I was given my room key, and it didn't work, it was freezing cold and rain out. I had to go back to the front desk again, I got a different room. The door wouldn't open without using my shoulder hitting it. :( NO SOAP, NO SHAMPOO, and the in-room coffee maker leaked hot water through the bottom of it. At the early continental breakfast, I asked the front desk for soap and shampoo, they didn't have any and said to wait an hour until the room cleaning person came by. She never came by. I mentioned this at check out and I only got more excuses for everything including the coffee maker. I will not stay here again. TERRIBLE!
Traduzir