MICHAEL
18 de outubro de 2023
Construction on second floor. Lobby elevator not available to the second floor. Counter person didn’t mention that when assigning my second floor room. After unloading the car at the lobby, was informed I need to use the west end elevator at the opposite end of the property. I should have been told all of this at check in and driver my car to the other end of the building to unload. My reserved room was deluxe studio suite, what got was a deluxe 1 bedroom suite. The entire layout was not what reserved. The wall and bedroom door cut the suite in half and makes it very tight instead of wide open.
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