Gostops Lite Alleppey

Butterfly cruise, Allepey - Hey SiriAt the time of booking the vendor said it’s a luxury category boat. We reached Allepey around 10 in the morning and the owner was delaying to give us entry on the boat. After several requests entry was given that too on deluxe category boat and the boat was super dirty and there were cob webs around. We asked him to change the boat or issue refund. The owner was not present and asked us to move to some other boat that was shared category and again deluxe. There were people for day cruise and the experience of having a boat for our own use was totally killed. Also, ACs were not allowed to be on till 8 in the evening inspite of paying for luxury category boat. When the time to switch on the AC came - we had to change 3 rooms as there was a short circuit in the rooms. Food offered for dinner and Bfast was stale. Our anniversary experience was pathetic on the boat. The owner didn’t bother to answer the calls even make my trip was not supporting. We were over charged as we checked with only other couple on the boat. We have paid almost 100% more. In a nut shell the boat owners Cheat and provide terrible services and make my trip plays zero role and provides zero support. I would suggest come Allepey stay at some resort meanwhile look for the boats on your own and then do the bookings. There are many boats and could be booked directly by going to finishing point. Also a day cruise would be sufficient to absorb the beauty of back waters. In the evening when the boat is parked in some village there are weird kind of insects which we may have never seen in our life. The house boat team do any provide any kind of facility to be safe from those insects.

God forsaken place in a Gods own country. pls Avoid! Me and my wife booked this place for 2 nights in 25&26th December. We booked their private room for almost 7K per night. Dirty sheets, noisy foos-ball table right next to room. The Washroom in the has no door. Cherry on top: Few hours after checkin, property staff calls me and tells me that the room was flooded due to a water leak (later we learnt the same guy had put a washing machine in room adjacent and that leaked and flooded our room. my bags and electronics were soaked since the room also has no storage and my bags were kept on the floor. We asked to checkout and get a refund, no response. Their resolution was send an email. You can leave if you want but we will not give a refund. This is an old building and not restored or maintained tastefully. They have just made a mess of the whole charm of this property.. unprofessionally managed, local rowdy men sat and drank and made merry with the property staff and caused a ruckus - killed vibe of the place. There's a board at entry that says if you're not staying here no entry. LOL. The Property is dingy and photos are deceiving. the courtyard is dirty and not maintained. I spent 10 days in Kerala, this was the worst stay and would request well meaning travellers to avoid this property like the PLAGUE!