Hotel Aman Residency

Hotel belongs to a Dr. who also runs a hospital nearby but doesn't seem to care about how his hotel is being run. Wondering what his patients would be going through. Booked 2 rooms in Nov 23. Problems started from the time we tried searching for the hotel. Google map route is wrong. Went in circles to locate. They haven't even put a signboard on the front side of the hotel. After checking in realised that we were duped on the room size. Very small rooms of 120 sq ft but claiming to be much larger size on various booking sites. Small TV put in an awkward position parallel to the bed. Restaurant was under construction but not updated on the site. Lift got stuck and it took 2 hrs for them to get the mechanic to the place while they kept telling us that he will be there in 10-15 mins. Old age parents had to sit at the reception till then as they can't climb the steps. Poor communication and careless attitude of staff. One of Dr's staff assistant had come for a visit and kept smiling while we were arguing with the staff. Toilets are pathetic. Very small size like a gallery. Exhaust fan is a make shift arrangement. People from adjacent flat can see inside the toilet. Commode was shaking and one had to sit carefully for the fearing of falling down. Flush water was flowing out from the pipes creating a mess. Housekeeping did not come to clean despite reminders. We wanted to leave as soon as possible. Avoid at any cost....

Very hygienic, clean and comfortable rooms with balcony view. Smooth check in process and very helpful staff. Breakfast is delicious and food orders are very genuinely prices with good quantity and quality... It's recommended to stay here if you're in Prayagraj.

Very hygienic, clean and comfortable rooms with balcony view. Very good location. And things are nearby. Smooth check in process and very polite and helpful staff. Breakfast is very delicious... Will definitely come again.

One of the best budget class hotel in prayagraj. It's a home away from home. Located in a very peaceful area in the civil lines. Rooms are very clean, they offer in room amenities and toiletries complimentary. Hotel Staff are very polite. -Railway station is 10 min away -Bus Stop is 5 min away -Sangam is 15 min away 💯 Recommended!