Usuário convidado
12 de setembro de 2023
We chose to make a direct reservation with the hotel in pursuit of securing the most favorable deal available. The rate we obtained was competitive, aligning well with those offered by other prestigious five-star establishments within the city. However, our initial impression upon entering the hotel was that it appeared rather ordinary. Regrettably, we were assigned a room located quite a distance from the lobby, which proved to be somewhat inconvenient given our need to navigate multiple flights of stairs, particularly with our baby stroller in tow. This logistical challenge became increasingly tiresome during our stay, as we found ourselves repeatedly carrying the stroller up and down the stairs whenever we wished to venture outside. This arrangement was far from comfortable and somewhat detracted from our overall experience. Another notable issue was the presence of dirty dishes left in front of the adjacent room upon our arrival, which remained unattended until our departure. This oversight did not contribute positively to our perception of the hotel's cleanliness and attention to detail. Furthermore, our disappointment extended to the condition of the tap water in our room, which exhibited a disconcerting greyish color and had an issue with leakage. This predicament made our efforts to wash up and enjoy a shower less than satisfactory. In summary, while we secured a competitive rate for our stay, our experience was marred by the inconvenience of our room's location, cleanliness concerns, and the subpar tap water quality.
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