Hotéis Hot spring em Alexandria

Very good, good service and excellent environment, it is convenient to see the sea.

Nice hotel with helpful staff Thanks for all

Alexandria is down-at-heel, chaotic and dirty. The Cherry Maryski should be at oasis from that. However, Alex is rather wonderful, but unfortunately, the Cherry Maryski is not. The staff are unnecessarily process-driven (for example, ringing you up late every night, when you are asleep, to find out how your stay is) and slightly begrudging. Everything takes too long. Check-in was at least half an hour, for no apparent reason. The food is awful and overpriced. The carpets are threadbare. The walls are literally flaking off everywhere. The lifts smell of kerosene. The pool is sleazy. And the furnishings and rooms are very, very basic! It is not a four-star hotel. In fact, it is barely a two-star one. The only good thing I would say in its favour, is the view. It is in need of a complete refit and probably a change of ownership. Alex has great potential, as does the Cherry Maryski, but at the moment the hotel is not living up to it. At all…

We came to Hilton Corniche for one night before continue our trip to the North Coast but after the very kind welcoming and professional way of communication by the reception team, the very organised and clean beach , the excellent housekeeping and very good executive lounge We decided to continue and complete our trip in Hilton corniche. Special thanks to Sara (HHONER guest relationship supervisor).

I don’t know if it’s the hotel’s location or some other reason, but the taxi driver can’t find me. The hotel itself is quite old, and it cannot be compared to that of a Hilton hotel in China. The security check at the door is very strange. I stayed for two days and didn't use it at first. Then one time I suddenly asked for security check. I felt that the standards were inconsistent. The room was okay and the bath water was quite comfortable. The hotel itself seems to be in a business district, and shopping and eating nearby are relatively convenient.

The service in the lobby is great, and it is far from the city center. The hotel beach needs to cross a road to get there. The parking lot charges 150 Egyptian pounds, and there are doormen who are responsible for parking and picking up the car. The sanitary products in the room are not complete, such as towels, and there is no hair dryer. The service attitude of the waiters is good.

The hotel is very advantageous, located in the city center square, and it is very convenient for eating and shopping. It is close to the Quebei Fort, the Alexandria Library, Pompeii, and the catacombs. The station is 2 kilometers, and downstairs is the agency of WEST Coach. The decoration is simple and elegant, and the room is relatively large.

I feel the level of a five-star guest house, the quilt is broken, the bathroom has stains, unknown hairs, the floor is tiled, and the bare feet walk over it with gray. The so-called city view room is facing a Syrian-style building that has been in disrepair. The breakfast is crowded, there are many breads and desserts, and the choices are limited. I will complain about the sound insulation of the hotel. There is no sound insulation at all. The sound of cars and motorcycles passing by in the middle of the night, the sound of honking the horn, is simply drunk, and I can hardly sleep all night.

The room photograph and description (1st floor 28 square metres) did not match the actual room allocated (4th floor. 18 square metre).. This is illegal in many countries, but apparently not for this hotel. The duty manager of the day was prepared to allocate a better room, but only at an extra charge. I was not happy with this so did not pay extra. Breakfast was pleasant. Lovely view. Attentive waiting staff. Location excellent. The windows of the hotel ground floor facing the sea were disgraceful. Peeling paint Abandoned empty decorating containers, food waste. Lazy maintainance and lack of pride. Clearly nobody is checking or following up. This could be a great hotel, but is a now a reminder of indifference and apathy. The check out manager was more helpful and offered an upgrade should I visit again. However both parties know that is unlikely. I filled in the hotel questionnaire recording these issues. I hope it gets to the right person. The attached photograph shows the much nicer room and embellished description in the advert. Clearly all photos and measurements need to be updated so they actually match the rooms that are being sold. Since I expressed my concerns on 20 march 2023, there has been no update.