Usuário convidado
10 de julho de 2023
A mixed review of this hotel. Great for families, not so great for couples. Good bits were nice swimming pools which were warm, nice bar area and able to eat outside, friendly staff, good entertainment by the in house team during the day, close to the beach and bus ride or walk along the sand to Port d’Alcudia. Taxi ride home was 9 euros but on final night one of them tried to charge 11 euros - needless to say we gave him 10 euros having advised previous charge all week. Not so good was the experience we had with getting a sun bed around the pool - towels, rubber rings, arm bands all reserving beds, lifeguard not helpful and at one stage was asleep by the poolside for about 30 mins. Complained to reception about reserving beds when clearly signs say not too, they agreed not acceptable and manager would speak to us but no contact made during our stay. We accept sun beds are often an issue but Ivory Playa - you need more of them! The hotel was noisy at night as well with room doors needing to be slammed shut. Eco flush not working and in the late afternoon room smelt of drains. Ate one day at the hotel - it was ok but not worth the additional cost. The notice by the pool had many ‘do nots’ but no notice was taken - no inflatables - lots of weird and wonderful inflatables in the pool - one day a full sized kayak and another day a stand up paddle board! No balls - at least 3 ball games in each pool making it difficult to enjoy the pool having to dodge them. No reserving sun beds - already mentioned but often saw people at the beach who then returned to the hotel in the afternoon having put towels on sun beds for 4-5 hours in the morning. No one to go in the pool if they have infectious disease - let’s not even go there! Finally I would say great for families who want a lovely pool for their kids who can glide around on inflatables and throw balls to each other. If you’re a couple then I would probably go for adults only - we thought we would try a non-adult hotel with it being school term time but most of children were school age. Sadly not a hotel we will return to.
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