Janet
1 de fevereiro de 2024
I called before booking to verify the pool was heated, working & open, I was told it was, so I booked the pool WAS NOT heated the guy at front desk was nice he did call Maintenace who showed up about 9 pm to turn up heat temp stated it would warm in 30-45 mins, it did not my babies were really upset about not being able to swim spoke to another person staying there the hot tub was way heated she stated she had alerted the front desk since about 5/6 I checked in about 7:30 so the first person didn't bother to let the next one know I guess the room itself was decent size but was dirty the carpet full of stains as well as our comforter I had my husband remove them off both bed bathroom wall had stains & built up dust on counter top, not too bad of a room just needs a bit of a deep cleaning then maintain it, some comforters if staff sees is full of stains shouldn't be used anymore
would probably give the hotel one more try we didn't get up for breakfast so can't speak any on that matter
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