Courtney
27 de novembro de 2023
The lady at the front desk upon check in was very friendly. That’s about where the good ends. The hotel needs a major renovation. I would expect more from a Hilton hotel. The parking garage was filthy and felt unsafe. The graffiti in the elevator was interesting. The hallways seemed dark. Upon entering our room, it seemed ok. Nothing special. As we entered the room further I instructed my children to not remove their shoes. The carpet was well worn and looked dirty. The beds were lumpy and much smaller than a queen (what we paid for) the pillows were flat as a pancake and there was no fluffing them. I did a quick sweep of the room surfaces that are most touched with a Clorox wipe. That was not a pretty sight. Entering the bathroom, there was a brown splatter on the wall, surfaces looked dirty or visibly worn. Curtains had nasty spots on them and the walls were thin. The floor is also uneven, the transition piece from the tile to the carpet, stuck up high enough to trip over it. I read reviews and thought this would be a decent place even though it is in Albuquerque, but I was wrong. Be forewarned, this is not a typical Hilton. It is much, much worse. I can’t wait to get home and take a shower.
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