Maritim Hotel Amelia - Luxury Ultra All Inclusive

Our vacation was originally booked at Hotel Gergana, but we were informed via Booking that we had been relocated to Maritim Hotel Amelia. Because of this, we arrived without particular expectations and allowed the experience to unfold naturally. We booked the Ultra All Inclusive package, which included: • Three main meals per day, plus access to the lobby bar with two excellent bartenders who were both professional and friendly. The bar also offered ice cream and cakes. • Access to outdoor pools and a “mini aqua park” with two slides. The hotel is part of a two-hotel complex, so the pools were located behind the other building, only about a one-minute walk away. The rooftop pool is reserved for guests staying on the 7th and 8th floors (VIP rooms). For all others, access is available at an additional cost of 50 leva/day. • Themed dinners every two days (“wine and pasta,” “seafood,” “Bulgarian food”), while breakfast remained the same daily. • Access to a clean, Blue Flag-certified beach with fine sand and a smooth entrance into the sea. • Minibar and coffee/tea facilities (Nespresso capsules and tea bags), restocked daily with one Pepsi, water, one small orange juice, and one canned beer. • A 10 leva discount voucher for a 25-minute massage at the spa. • One bicycle per guest. Areas for improvement: • The welcome champagne, although present, was not offered at check-in. • Reception staff did not have sufficient English skills for the hospitality industry. • We felt a difference in treatment, possibly due to our young age (around 21). No one presented the room or hotel facilities to us, the champagne was not offered, and information about our package was neither provided at check-in nor in the room. We had to ask for it ourselves. • The restaurant bar service was inconsistent; unlike other guests who were offered drinks at their table, we had to approach the bar ourselves. • At check-out, there was confusion about whether lunch was included on the departure day. Initially, we were told it was included, then told otherwise, and only after showing the official paper did staff confirm it was indeed included. • Double beds were only available in VIP rooms; all other rooms had two single beds pushed together. • Drinks at the restaurant bar did not always match the Ultra All Inclusive list. • The indoor pool belongs to the other hotel in the complex. • The printed information about the package was only available in German. Positive aspects: • Excellent cleanliness, both inside and outside the hotel. • Very good and diverse food, with vegan options available. • Access to the lobby bar even after check-out, until the final lunch. • Prompt service for hygiene kits (vanity kit, dental kit, etc.) requested via reception and delivered by room service. • Short walking distance to the beach (approx. 2 minutes). • Two exceptional bartenders, David and Pino, who made our stay more enjoyable and we we had a great time with them as well. • L

Everything was perfect. Very large and very clean room, good food and the most importent not crowded resterurant you can always find sunbed both on the beach and swiming pool. Very recommended for one week stay. Almost all drinks lot only with local alkohol all inclusive. Nower and queque and perfect clean.

I was with my family for two weeks, the food was amazing, there was show cooking station, the barthenders were amazing and very polite, made us some wonderful cocktails, the pools were very good and the rooms were perfect - comfortable bed, big TV, big bathroom with every furniture new. The staff is polite and helpfull. Perfect destination to relax.