Extended Stay America Premier Suites - Oakland - Alameda

It was a really good time it really made me when I went there because I had to go somewhere and I came back and I didn’t go again because I loved it it was great I appreciate

Peaceful hotel with great service

環境：p舒適 服務：很好

不會再來第二次了

The communication between the 2 locations in Alameda CA is very very poor. As a result the Airport location could not find my reservation that had been sent over by the Mariner square location. I did not stay or occupy the room as it was in terrible shape. The next day they charged my card $680 for the 6 nights & a no show fee. I am currently waiting for a refund that they say is coming but has not materialized. The staff did not seem to care and responded with surprise that I was upset. I will never recommend Extended Stay to anyone. Quite the opposite, I will tell friends, family, and strangers to stay away. In addition, the one night I did stay @ the Mariner Square location the person above me was dragging furniture across the room till after midnight. This was by far the worst hotel and customer service experience of my life. And I’m a senior citizen so that’s say something. Save yourself hassle, grief, loss of money and sleep and book an Airbnb!!

I've stayed here a few times in the past. Perfect location by the water and good restaurants around Alameda to access. Wether it be on Webster or Park. Also about a 10 minutes to Southshore for some shopping and eating.

Breakfast was poor with very limited food offered. Yoghurt and cereal were missing the last two days, no fruit bars, limited fruit, no juice. Less than competitive hotels.

Our van was vandalized, window broken. Management didn't care at all. We did not feel safe.

Great staff, very helpful. The room was fine but the bed a bit uncomfortable. Highly processed breakfast options. It’s a good basic stay that could really use in room coffee.