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Explore avaliações de hóspedes de hotéis em Al Ain

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Ayla Grand Hotel Al Ain
4.3/574 avaliações
Overall it's okay, relatively clean. is the front desk is too slow
Aloft Al Ain
4.3/556 avaliações
From the check-in counter, we were warmly greeted and assisted by 2 wonderful/helpful guys (Karim & Ahmed) for our 2 full board connecting rooms and wasn't expecting how huge, neat and cozy the rooms are. Then went to the roof for a swim in their not so big but clean relaxing overlooking swimming pool. But what stood out for us is their food and services, starting from dinner-we were welcomed with pleasant staffs. Overall, the food variety is not that much but the taste and quality were superb (Kudos to the chefs) together with an amazing service from the staffs (Neha, Damith and Shameem), we felt like kings and queens. It's a staycation to remember and worth recommending. We will definitely come back.
Al Ain Rotana
4.2/555 avaliações
The service is particularly good, attentive, breakfast is very good, you can order breakfast, because foreign meals are not like the habit of eating at home, you can relieve it at the buffet breakfast.
Ayla Bawadi Hotel and Mall Al Ain
4.2/561 avaliações
The hotel staff are very friendly and the hygiene is also good. Just in the mall, there are Carrefour and many restaurants. Life is convenient. If you come again, you will choose to stay again. Breakfast is a bit simple, early is not cheap, 65 dirhams, equivalent to more than one hundred yuan. The fly in the ointment is that if the air conditioner is turned on, the ceiling will sound because of thermal expansion and contraction. The glass design of the shower area in the bathroom is unreasonable, and the floor of the shower is filled with water.
All Seasons Hotel Al Ain - Previously City Seasons
3.7/517 avaliações
If I can summarize the experience in this hotel, it's one of the worst hotel I have ever been my whole life. They say it is a four stars hotel, but I assure you it wouldn't even reach the standard of a normal hostel as they are not following the international rules of hospitality, and this comes from a frequent traveler and someone working in hospitality field. Now, to explain my experience it's the first time to face such an issue where the hotel is kicking out their customers. After booking, paying and confirming the reservation for 2 nights 3 days, next day we head to the hotel and we reach 9 pm. As soon as we arrived, the guys gave us the news, yes you have booking but you will stay only 1 night and the next days 12 pm you have to leave as the hotel is booked by the government. When we asked why you didn't inform us earlier, they say we got the news 3 hours ago. Yes they had time to inform us anyways.. then we asked that we need to solve this issue and as they are responsible of this incident, they say we can't do anything for you, check in and leave tomorrow 12 pm. OK what about our money? We shall get it in 4 days to 2 weeks as it's through booking.com Away of that, the way of hospitality we have received of lack on communication and handling a furious customer who is coming late night on such Hazzard news. While we were leaving, and after filing a complain to the tourism authority about this hotel that we shall never visit again, they say ” the hotel is being taken for quarantine”.. sorry but why you never even informed us this from the beginning. Why everything has to be late and you have to leave your customer in the street with an unplanned accommodation Such an awful hotel that even iy foenst the one start rating I gave, as if it was me, I would give them maximum QUARTER star. Note: Night shift supervisor with the name Abdul Muthaleb, is a real example of lack in communication and solving problems. Talking to the guest in a manner as if he owns the world saying NO SOLUTION. Complaint has been filed to the tourism authority hoping we get our rights as a customer being humiliated as such.
Four Points by Sheraton Al Ain
4.2/547 avaliações
Very good recommended for all types of travelers and it has a connected mall which is perfect

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