Hotel Nordurland by Keahotels

earch reviews Anna Bampali 1/5 4 minutes ago on Google I travelled as part of an erasmus project with a school in akureiry but I had the worst ever experience in my life. The customer service is not the proper one. I was treated like a thief. We stayed there all teachers for four to five nights. Sunday to Friday. On Thursday morning I went down to have breakfast and the receptionist didn't let me take breakfast unless I paid him for our stay there. Then the receptionist didn't let me go in my room unless he was accompanying me kept asking for the money in an terrible impolite manner. He even told us he will call the police. He got extremely mad and didn't let me go in my room to take my staff. I regard I had tue worst experience in my whole travel life. If I had a chance I would have left immediately after the whole thing. The manager of the hotel never appeared to give the proper customer service to a teacher that had visited the country with school students via am erasmus project. I don't think this place is safe and proper for anybody. I would NEVER EVER recommend it and I hope no one will have such a terrible frustrating experience!!!

I stayed here for one night as part of an organized tour. The room was clean, the Wi-Fi was strong, and the bed was comfortable. The hotel is conveniently located in the center of Akureyri, within walking distance of major attractions and eateries in town. I enjoyed the breakfast, which included an English breakfast in addition to the usual continental options provided by most hotels. Overall, everything was good.

Well……we are continuing our Rim Road road trip. Once again, this hotel was selected by our tour company so we don’t know the cost. Everything is simple and plain. Breakfast was just a continental breakfast with no hot items. The best part of our stay was room 15. It was an oversized corner room that could have slept 3. We definitely utilized the extra space. Nice location too.