Titanic Mardan Palace

We have just returned home after a wonderful 8 night stay at Titanic Mardan Palace. We are a family of 4. (Children ages 14 and 8) If you are looking for a luxurious hotel then this one will be hard to beat in my opinion. From the moment you walk in, this hotel has the wow factor. It is beautifully styled, exceptionally clean and smells amazing. Drinks offered on arrival. It is simply stunning. The family room was spacious, and had a sliding door to separate into two rooms. The bathroom was clean and the Molton Brown toiletries and personal care items that were left for guests were a lovely touch. A large walk in wardrobe with a safe which was handy. The beds luxurious and comfortable. Cleaners came in every day and made the beds, vacuumed , refilled toiletries and the mini bar. They even made our nightwear into shapes and put sunglasses on my daughter’s teddy bears which made us laugh. The cleaning is exceptional, I couldn’t fault it at all. Fresh towels every day. No issues getting sun loungers or towels. Plenty available .The scan menu app is amazing and staff on roller blades deliver drinks to your sun lounger. The drinks menu is vast and drinks are made fresh to order. On a couple of occasions we ordered drinks that never arrived but it wasn’t that much of an issue for us as there are fridges within reach which stock cold bottled water and juice, also bars close by. Mostly the drinks always arrived within a few minutes of ordering. There is even a sunglasses cleaning service. A man comes around and does this free of charge for you. Makes a good job of your sunglasses and was very happy and friendly. The food here is incredible! We ate in the buffet bar for our breakfast and evening meal with lots of choices. The dishes are all freshly made. Lots of fish and meat dishes as well as vegetarian options. Coffee/tea brought to your table. A very pleasant waiter called Mesut made us feel very welcome and was very helpful. Choice of wine, pastries, fruit. You name it, they probably have it here. For lunch we usually ate in the bistro, Stella bar, Mykonos bar and patisserie to mix it up a bit. Again, plenty of choice. Amazing cakes and coffee. Fresh fruit pots available to take away. Pizza and pasta is amazing from the bistro. The lobby cake bar is out of this world. Pools outside are cold water but once you’re in it’s fine. They were not crowded and very clean. Not saltwater which was a bonus. There is a hidden gem at the back of the indoor pool area. A terrace with a heated pool and sun beds. The indoor pool area is nice and spacious, fairly warm. Towels and lockers available. Bar in there for drinks/snacks. The entertainment at night was similar most evenings. A lot of dance/acrobat shows which were very good but could have done with a singer/band/kids disco to add variety. Entertainment starts late at 9.45pm. We didn’t mind but not ideal for smaller children. Maybe a family quiz/show would be better, maybe earlier before the main ent

Fantastic holiday. Your staff are wonderful and have worked very hard in this heat. Ridvan at the cabana made sure our family was well looked after. His care and attention throughout our stay at the cabana’s each day has been great and Sedant at Pier Cabana please pass on our thanks. The Asian, Greek , Italian and Fish Al a carte restaurants were fabulous. Especially the Greek so much fun. The main buffet was plenty sufficient and catered to all our dietary needs ( Gluten and dairy free). We found the staff all to be helpful and despite a sudden heatwave tried their hardest to keep us happy. I can really recommend this hotel.

Room- was helped to secure a suitable room with disabled access with the help of Faryah from guest relations. She truly understood the needs of my father and was moved to a 2 bed which had better access. Customer service- Faryah made mine and my husband’s birthday very special, and arranged treats. She helped us booking cabanas and restaurants all via WhatsApp which massively saved time and stress. She was always on hand for any questions we had. A real asset to this hotel, and they are very lucky to have her. Food- overall lovely in the main restaurant, but when you have been there 2 weeks more variety would be good and maybe some themed evenings, and a fresh carvery station would be nice. Al a carte restaurant- 5 star! We had steak and Italian( went 2 times it was that nice) Drinks- outstanding.

A very special place, beautiful and impactful building. Very friendly staff and excellent amenities. Some niggly issues with room, no mirror in bedroom so had to dry hair etc in bathroom which had no natural light, light beside bed not working, reported first day but still not working on last day. Always able to get sun beds, Bilal at pool looked after us brilliantly, making sure we had drinks and snacks. Food was excellent everywhere. Thoroughly recommend the a La cartes, think a view of the menu at each of those would ensure more bookings as it’s not clear what you are getting for your extra cost. Disappointed that the roof bar was chargeable as we hadn’t seen anything thst suggested that anywhere, does explain why it was empty though. Yoga was good when it was on but wasnt everyday, despite the “what’s in today” on micro site saying it was. Lots of cats wandering around but they weren’t too intrusive. Lots of empty cabanas around, not very clear how much it was to hire them so didn’t bother, again though a clear indication might have made them more popular. Entertainment was almost exclusively dancers, great if you like that sort of thing! We had a great time and would recommend this hotel, a few minor tweaks and I’d have given 5 stars.

the best place to spend your vacations, both summer and winter, service at the highest level, customer care at its best, everything you need comes to you in 5 minutes at most, cleanliness at its best, a wonderful staff, it gives you the impression that you are in another world, and the food, among the best that I have eaten in my life, Asian, Balkan, European food, just come more wonderful to spend the holidays in life!

That's was another amazing vacation at the Mardan palace for the fourth time... Want to thanks the whole entire staffs. Most especially Mr. Burak Akbas for your loyal support,we really appreciate you and the rest for the great hospitality during our stay. Looking forward to come over again... Thank you so much my best regards. Spencer &Maria