Usuário convidado
27 de novembro de 2024
We booked a three bedroom, complete kitchen 8 months in advance. We were put in a 1 bedroom plus cot room. Kitchen only had microwave. The reception staff were not helpful & didn't care. Told us to contact the manager!! Assistant manager would not help either. Said we would be contacted by manager which did not happen. We had friends & business colleagues arranged to attend a mini conference. We had to cancel which cost allot of money & time. No contact, compensation, apologies or anything. VERY VERY DISAPPOINTING.
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