Usuário convidado
7 de julho de 2023
Booked 2 rooms for 1 day at Collection O 37401 Hotel Shirdi Park Inn thru Agoda for 8th August 2022 and check out on 9th Aug 2022. Paid Rs 750 for each room for a total of Rs 1501.94. One of the room was for me and the other for my senior citizen mother. This booking was done on 2 August 2022 thru Agoda.com and the amount of Rs 1501.94 was deducted from my Credit Card on the 5th August. When I visited the hotel with my senior citizen mother on the 8th August 2022 for checking in, the owner denied checkin saying that the rate that we paid was too low and he will not give us rooms till we pay additional Rs 3000/- I contacted agoda.com and even Oyo. The Oyo customer service spoke to the Hotel owner but of no avail. The owner plainly denied saying that unless he get additional money he will not allow the check in. My senior citizen mother and I had just travelled all the way from Hyderabad. My mother had various health issues and her wish of meeting Sai Baba was completely marred by Park Inn and their atrocious behaviour. Hope the authorities take action and shut these guys down.
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