"My mom and I have really good time in Kusatsu onsen because the hotel provided amazing services and amenities. Their onsen is the best place for relaxing Dinner and breakfast are neat and delicious (Thank chef) If you drive, there are plenty of parking space"

"O hotel NOS ofereceu UMA experiência Muito agradável para ficarmos no ambiente clássico, MAS confortável, e com o pessoal é Muito útil e consciente e paciente para responder a todas as minhas perguntas e mis-compreensão. O hotel é Muito interessante para mim, e o ânimo experimentado é Muito bonito e maravilhoso.A vista do rio é Muito escena e em todas as partes que apanhei a foto sempre é tão grande."

"A sala estava limpa, o tatami estava confortável e o serviço era bom!A única parte inferior é a localização, não é conveniente se você vier por transporte público, é melhor se você conduzir! O custo do jantar é bastante caro 12k yen por pessoa, considerando o custo do quarto, o jantar já deve ser incluído."

"visitado em dezembro, um belo cenário de neve no hotel O salão fornece bebida gratuita, incluindo nozes de sopa e gelado O alimento é acima da média Será ainda melhor se o pessoal puder falar inglês simples"

"It was very clean! There were plenty of dishes and other amenities, and we all enjoyed ourselves at the hotel after buying groceries at the supermarket! I would love to go again if I have the chance."

"I stay at the new building, my room is one of the biggest in the hotel , almost 1000 sq.ft . Design of the room is very nice , private onsen . Couldn’t ask for more . Dinner and breakfast was also one of the best in Japanese onsen hotel . Will definitely come back ."

"Ski in ski out resort. Great for families and friends."

"We had a wonderful stay at Urakusatsu Tou, a brand-new hotel that truly exceeded our expectations. From the moment we arrived, we were warmly escorted by the staff. Although parking was allocated at a private outdoor parking area, the hotel thoughtfully provided an escort service, making the process very smooth and comfortable. The room was spacious and beautifully designed. Communication was easy as the receptionist spoke fluent English. The hotel also provided pajamas and daily clothing, which was a lovely and convenient touch. The onsen experience was outstanding—definitely one of the best we’ve ever had. You can immediately feel your skin becoming smooth after soaking, which made each visit incredibly relaxing. We stayed for three nights with both breakfast and dinner included. Meals were served à la carte, and the menu changed daily, surprising us every time. The food was delicious and very filling—we were completely satisfied after every meal. That said, there are a few areas we hope the hotel could improve: • During winter, the room felt quite cold as the air-conditioning heater did not function properly and was unable to warm up the room. • Breakfast hours could be extended a little later for guests who prefer a more relaxed morning. • Providing a choice of pillows would further improve sleeping comfort. • The blue indicator light on the room’s control panel remains very bright even when all lights are turned off, which can be a bit distracting at night. Overall, this hotel offers excellent service, comfort, and an unforgettable onsen and dining experience. Highly recommended, and we believe it will be even better with these small improvements."

"Very atmospheric and cozy ryokan. Traditional style room and majestic mountains view are breathtaking. The food is fantastic, you dine privately in peace and also provided with unlimited amount of drinks for 90 minutes. There are private and common (men/women) baths available. Water temperature is comfortable and magically washes away your fatigue. Personnel is kind and helpful, they used translator to explain everything to me. I was provided with shuttle bus on check-in and check-out to nearby station (kawaryo onsen station). This place is perfect if you want to detox from city bustle and cleanse your thoughts. Nearby konbini is 1h away on foot (or 15 min on car) so I advise you to stock up your supplies in advance if you need any."