The Balcone Suites & Resort

"Reservei um quarto para o meu avô, mas por algum motivo o atendimento não foi muito amigável. Pensei que meus avós não tivessem feito a reserva, apesar de terem reservado pelo Trip.com e confirmado com o hotel, mas eles não responderam. Chegaram a dizer que meus avós não tinham feito a reserva :))) Talvez da próxima vez o atendimento seja melhor."

Muara Hotel Bukittinggi

"I was very disappointed. I booked a room for my parents and grandchildren. I booked a room which is written 24m2 with balcony. I had stayed there before, that's why I know it's supposed to be spacious room. But they only get small room 17m2 not as mention in the details just because of the name not "grand deluxe" but I paid more than "deluxe price". The same price with the published rate for "grand deluxe" directly in the hotel. And there is no "grand deluxe" In the room choices in Trip. They can't ask for extrabed because there's no space. And also when 1 adult with 2 kids having breakfast they still ask for extra fee. I know this rule but i just felt not fair to pay after overpriced for the disappointing room"

Padi Ecolodge

"Very unique accommodation but it's quite far from the parking area to the receptionist counter which around 200meter. I need to carry my own luggage from the parking area. No hotel staff entertained or welcome me. This hotel not suitable if you travel with old folks. Some of the architecture was run down. The top room not suitable for many people as the ladder very stiff."

Hotel Sakura Syariah

"I was first staying there and I saw the hotel nt very clean and the service was very friendly"

Singgala Hotel Syariah