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Sofitel Agadir Royal Bay Resort
4.1/552 avaliações
After a few nights in Marrakesh we were really looking forward to a chilled experience in Agadir at Sofitel Royal Bay. We were so disappointed. We were greeted by friendly staff who helped us with bags and offered us a seat while we waited for check and the Riad was stunning but it all went a bit downhill from there… We were taken to our room before being told about any of the hotel facilities or where things were and timings for the restaurants. Our room however was very outdated and dark but clean. There were so many small things that really took away from the 5* experience: we had to get maintenance to sort a buzzing sound coming from the TV; on a couple of occasions we had to ask for our room to be cleaned and our bathroom door handle fell off! It seemed that the rooms with balconies were more up to date but given that the hotel had recently been refurbished we thought we’d be okay. Throughout our 4 night stay there was also a constant smell of wet paint and service men working on plugs hanging out of the walls? The weather was dull (which cannot be helped obviously) but there was nothing to do at the hotel other than lay by the pool. The entertainment of a nighttime was good but it was the same every night so got a bit tiresome. A big shout out to Youness for his FABULOUS customer service but otherwise nobody checked in with us or seemed bothered to help or serve which was so disappointing and we’d have preferred to order at the bars ourselves. We ate at the buffet one night which was okay and the Soul restaurant was nice (we then went to different restaurants so can’t comment on the food changing). Can echo some other comments, however, and the buffet definitely needed labels as we didn’t know what we were eating. It was a really underwhelming experience and did not run smoothly at all. We expected so much more.
Sofitel Agadir Thalassa Sea & Spa
4.2/555 avaliações
I recently went with a group. It was my first time at the hotel. All the staff were accommodating, and the hospitality was amazing. Our host, Khalil, was a true gentleman. He was determined to ensure our stay and experience were one we would remember. He was attentive to our needs and made recommendations of where we could go to eat and/or party. He made travel arrangements for us, too. The hotel staff were also lovely and paid attention to every detail. The rooms were cleaned, and the food was lovely. The pool servers were on hand to take our drink/food orders and provided us with towels. The security staff were friendly and all the staff greeted us with a smile. I'm recommending this to everyone because I had the best time!
Hotel Prestige Agadir Boutique & Spa
3.6/531 avaliações
**DO NOT STAY AT THIS HOTEL - SCAM ALERT!** I had an absolutely terrible experience with this hotel and I strongly urge anyone considering staying here to think twice. I booked five rooms well in advance, and despite arriving at the hotel before 11:30 pm, they canceled my booking. Their excuse? They claimed the system was down and couldn't retrieve my reservation. Even worse, I had been in constant communication with their customer service, providing proof of emails that confirmed my arrival—my flight was running late, but I still made it on time. Customer service assured me that my booking was safe. However, when I arrived, the assistant manager had already marked me as a ”no-show” and tried to claim they had no communication from the head office. This hotel essentially **stole our money** for five fully paid rooms and is refusing to give anything back. It's a complete scam. They seem to prefer if you buy the room directly from them at a higher cost rather than through a third-party site. **On top of that, beware of the reviews! Most of them are fake and have been paid for by the hotel to boost their ratings with locals.** **BEWARE: This is a dodgy hotel. Stay somewhere else if you value your time, money, and peace of mind.**
Riu Palace Tikida Agadir - All Inclusive
4.1/598 avaliações
We've just got back from a week's stay at this hotel. Some good points but also some bad points. The main negative was the service in the buffet restaurants. I don't know if the hotel is short staffed with the refurbishment coming up but the waiting staff were rushing around and no one seemed to be in charge to coordinate their efforts. Waiting staff were often on their phones or chatting to each other rather than attending the tables. Service was inconsistent. One morning we were given our hot drinks but no milk. I went to the buffet area where there were loads of staff floating around. Someone asked me if I wanted help and I asked for milk - the container was empty so he disappeared off, someone else asked me the same question and he disappeared off!! He eventually reappeared with a jug of milk for me but no one was doing anything about refilling the milk container. My husband had a similar experience with a spoon!! The cutlery containers were empty, but the staff member brought just one spoon rather than replenishing for others. There was a lovely lady at breakfast who was always friendly and she used to have our drinks set up for us prior to our getting the restaurant. Another thing which isn't important in the scheme of things but the only sliced bread was one loaf which was cut very thickly - it was nice but sometimes you just want normal bread for toasting. Me and my husband have never worked in hospitality but we sat there many a time discussing how we would do things differently. The French holidaymakers definitely got preferential treatment!! Their tables at lunch and dinner would be ”reserved”, had wine on them and the waiters were always topping up their drinks. One evening, we waited for about 10 minutes to get our glasses topped up but the staff either came no where near us or ignored our attempts to get their attention. It was only after my husband went himself to get a bottle of wine to bring back to the table, did the staff seem interested. It was similar around the pool. The service was inconsistent and it seemed you got better service only if you tipped or were French! Again there was a very nice lady at the upper pool bar and kept a good flow of drinks coming our way. We didn't like the fact there was only one place to go for lunch. We didn't like to eat inside the lunch restaurant as it felt very 'canteeny'. It was much better eating outside but lots of these tables had already been reserved for their favourites by the time we arrived. It's a shame there wasn't another alternative for lunch - sometimes you just want a wrap or sandwich etc and you don't always want to eat at lunch what will also be on offer at dinner. The al a carte restaurants were really good and the service was much better. The dinner buffet restaurant was ok but thinking about it there wasn't much choice overall. The cheese and biscuits were nice though!! Our best meal was at the Jade restaurant near the hotel and very good value for mo
The View Agadir
4.4/549 avaliações
My first impressions for not great . We were kept waiting for our room after arriving at 11am we were not given our 2 rooms until 3pm . For such a large hotel I thought it was not the service we expected. The rooms were clean showers not powerful . Room service for simple things was NO SERVICE at all . Ckeaning staff room service staff did not speak English . Breakfast was amazing everything you could wish for was available . Fruits cut freshly . Omelettes made to your request . Ordering on the table was never smooth as to get attention from anyone was a problem too busy talking to each other . You had to wave your hand every single day to ge any attention . Lattes cold cutlery lacking . Cushions dirty . Same at loungers dirty . No one on hand to take orders . Apart from table tennis no other games available . No pool table or games room Or board games . For such a big resort attention to detail just wasn’t there. For the amount of money they charge the saving grace was the breakfast and the size of the rooms . It could be so much better . Spa charges not worth it . Couldn’t use indoor pool unless you booked spas day . Activity programme limited to just yoga and gym coach . So much potential to be a lot more but regrettably NOT. Requested drinks to watch sunset they came requested nuts coming coming they would say never came at all . Management never at hand to speak to GM unless you had an appointment . How can you voice anything if you have no one capable of voicing it to . The breakfast was definitely the only highlight at this hotel

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Maior preçoR$ 8.224
Menor preçoR$ 600
Quantidade de avaliações308
Quantidade de hotéis11
Preço médio (dias úteis)R$ 1.563
Preço médio (fins de semana)R$ 1.584