Valeria Jardins d'Agadir - All IN

L’hôtel est tellement magnifique…(l’emplacement,décoration..) Dommage que les employés sont si désagréable quand ont leur demande un renseignement, surtout ceux de l’accueil. La nuit du 1 décembre nous nous sommes présentes à l’accueil pour l’enregistrement, l’accueil était si médiocre !!! Limite on les dérange de notre présence.. ( premier choc..). On a payé all inclusive… arrivé dans la chambre, le frigo vide.. et surtout pas d’eau dans la chambre !!!(2 eme choc) On téléphone a l’accueil , on nous répond qu’il fallait payer l’option chez pas quoi pour pouvoir bénéficier des boissons. Nous allons tout de même demander de l’eau a l’accueil car je dois prendre des médicaments et la (3 eme choc) on nous donne juste une petite bouteille de 33 cl ( équivalent a 1 verre d’eau)pour deux personnes.(toujours bien sur avec un regard ＜ punaise tu nous fait chier＞). Concernant le ménage des chambres : Les femmes de ménages sont très souriantes , très agréables MAIS!! La propretédes chambres c’est pas trop ca!! Surtout les toilettes et la salle de bain ,Beaucoup de taches sur le carrelage des murs et le sol devrait etre aspiré avant d’être lavé car beaucoup de saleté et poils sur les rebords. Restaurant variété et dégustation moyenne.il y a deux , trois serveurs du restaurant qui vous font des réflexions quand vous leur demandez de l’eau en plus. Spa: personnel très souriantes mais les services sont moyens. Conclusion : L’architecture de L’hôtel est au top, l’extérieur très bien entretenue , les allées, le gazon etcc… Le problème principal ce sont ( peu être pas tous bien sur) le service des employés..

Há apenas uma semana, adorável hotel limpo e muito o que fazer para as crianças, os funcionários são excelentes aqui e muito prestativos, entretenimento todos os dias, a comida deliciosa e muita variedade ao longo do dia altamente recomendado 👌👌👌👌👌

The hotel itself was very near to the beach, and in a good location. It has some nice swimming pools, however it is important to note that the hotel is not for the British as 99% of the guests are French. The food is only catered for the French and steal plus didn’t have anything Moroccan. Food is fine, but we mainly eat from the salad bar as the chicken was red. Other meats were questionable. Breakfast has a selection of croissants and scrambled eggs but again not a great selection unless you like cereal. Spoons are not provided. On arrival the reception seems to be helpful but that’s where it ended as they couldn’t be bothered and rude at times. That said the bar staff, waiters and waitresses were all fantastic. Ali in the entertainment was super nice, but unfortunately the entertainment is only in French. Drinks are limited and not what I’ve had on other all inclusive holidays. It would be nice to have tea and coffee in the room for those who get up early in the morning and can’t wait for the restaurant to open at 7am. Rooms are fine, and clean. The balcony is very small, and consists of two plastic chairs and a table. Bit of a squeeze to fit two people in. Where our room was we could hardly hear the ****** but other guests we spoke to said it was very loud. Be aware of the flies as they bite. If you smoke getting an ashtray is a daly mission.

Couldn't sleep for the noise of the nightclub and ****** next door. It was truly horrific. Opens at 2am and supposedly closes at 5am but it didn't. Fights, horns beeping away. Absolutely awful. Saturday night was especially loud and went on until 7.30am on Sunday. After a few heated conversations with the receptionist, over two nights, finally moved rooms and it was still no better. Spotlessly clean rooms, broken tiles, needs a lot of upkeep. But for the price, we couldn't complain about the basics. Lovely staff and ok ish food. But the noise was deafening. We would not return as we like to relax whilst on our holiday and we didn't sleep.

It’s my first here in Morocco and I can honestly say I will be coming again the animation team are so friendly and kind they go out of there way to check on your wellbeing and make sure your having a comfortable stay and will do anything to put a smile on your face. We can’t say names as there is too many to name as they all made us feel at home I can proudly say I’m Moroccan!!

Lovely hotel, staff were all amazing, big shout out to the Moroccan animation team, Mido and Ali made our holiday, brilliant friends for life, also the pool guys couldn’t do enough, so sad that the Tui animation team only spoke in French so evening entertainment shows we could not understand so did not go, apart from that fabulous 😘