Usuário convidado
31 de janeiro de 2023
After having been made redundant from a very stressful job I needed a place to recuperate and Yasmina Agadir has given me just that and so much more!!! My initial booking was just for 4 nights but as soon as I had set foot in my room (1101) which was overlooking the most exotic beautiful garden kept to an excellent standard, I extended my stay to 1 month and 23 days!!! I found the level of customer service to be excellent and one of its kind. Everyone has made me feel extremely welcome, and they were very helpful to address any issues that I have raised with them including maintenance in which they will deal with straight away even when there was no urgency attached to it. The rooms were very well kept and exceptionally made clean by the cleaning ladies who were very thorough, hard-workers and super efficient. My room was very spacious and homely, and it had everything I needed including well equipped kitchen that allowed me to prepare healthy food. The location of Yasmina Agadir was amazing as everything was within a walking distance from local shops to the beach, and the city center of course. The accommodation has two small pools which appeared to be very well used and liked by everyone including the children. My best friend who came over from Paris towards the end for 10 days also re-confirmed everything I have experienced in Yasmina Agadir. He also understood why I stayed for so long at YA and saw the true positive changes within me!!! The only thing that I had slight trouble with was the WiFi which was not reliable but for me the other positives were far more greater and enriching. I am in the believe that any business needs a great manager like Ayuob who in my eyes succeeded in creating a welcoming environment that has high customer care at its heart. I am also particularly grateful the help and support I received from him during my stay. Thank you Ayoub from the bottom of my heart. Though I won’t recall everyone's name, I want to thank Mehdi, Mustafa, Mariam, Hisham, Amin and all the other floor staff from maintenance to parking attendants. Their infectious smile and greetings is something that I will always cherish and stays with me:-) For the future customers, YA has endless positive reviews which is what drew to me in the first place so please do not waste your valuable time with more searches, just book it and you won’t regret it!!!
Traduzir