The Syntopia Hotel - Adults Only

We have just returned from a weeks stay at The Syntopia hotel, Rethymnon, Crete. I am not sure there are enough words to describe our experience. Absolutely fantastic hotel, probably the best hotel we have stayed in and we have stayed in a few nice ones over the years. It was quirky with a Scandinavian boho vibe to it. It is exactly what it looks on the pictures when we booked (if not even better) we stayed all inclusive and the food was to die for, plenty of choice each morning, noon and evenings. The waiters and waitresses couldn’t do enough for you especially keeping us well hydrated taking our orders whilst we basked in the sun. I’d like to mention Anastasia in particular as she really looked after us over the week we was there. The rooms are absolutely gorgeous, and cleaned every single day with fresh water left for us by our mini fridge. Everyone is pleasant around the hotel. I used the gym which was also kept very clean. I can’t wait to rebook this hotel asap! I have come home feeling so so relaxed. It is only a 5 minute taxi ride away from rethymnon old town, we had gone there a couple of nights to break it up. I’d of like to have seen a chilled dj set one of the days around the pool but this didn’t spoil it as there was lovely chilled music played all day anyway. Would recommend anyone booking this hotel. Can’t wait to be back. We also got engaged whilst there so it was even more special. Ellie and adam

The snytopia is a beautiful hotel and is a Instagram worthy resort. Staff are very friendly and do their best to help. The rooms are lovely and clean but the lighting is very dark especially in the toilet and shower. The wifi is very temperamental and can be hard to connect. As for the food and drink this is their downfall. If your a foodie this is not the hotel for you Tuesday and Wednesday are your best nights to eat in the restaurant. In the end we ended up going out for food as the food was not up to par, which was an unexpected cost as we are all inclusive. I tried to inform staff that for me I can't eat as much of the food they put out due to food allergy_ Anaphylaxis. They did not seem to grasp how bad it was and that I was leaving their restaurant hungry as I couldn't eat. They did offer me something else to eat one night as it was paticularly bad and barley ate anything. At this moment I was stressed as I had to repeatedly explain food safety and what cross contamination is. Their have been times were they had a new person at the reception who did say a few tine I don't understand you and can't help you. This did add to my frustration and I get it that they new and need to learn but they also should not be left alone. I have stayed in enough hotels that are 4 to 5 stars in my years of traveling and working alone side travel companies. This hotel is a 3 star a max a 3.5 they need to strive to do better to help their guest. I will not be recommending this to the travel business I work with. Another thing to add I booked a birthday package for my partner birthday the cost is 90 euro a rip of I stayed at 5 star hotel same offer 30 euro last year and they went out of their way to be perfect. So far I had to work around them and to suit their need and not the guest which goes back to their way of helping m with the food was to work around then telling me to come just before they open,knowing I won't be there as we out. This hotel looks very pleasing and inviting to it guess but need to do better with their customers support.

Gorgeous hotel, I loved the boho style & serene atmosphere. The staff are wonderful & friendly. The food options are plentiful & fresh. It’s an immaculate hotel, very clean & well maintained. Three lovely pool areas with comfy lounge day beds. Close to the beach & pretty sunsets from the rooftop bar. Nice little stroll down to some souvenir shops & a visit to some of the cafes/bars. I recommend Mr Gyros for a good meal…some of the best fish I’ve ever had & a fantastic host.

My partner and I stayed in the Jungle Suite at The Syntopia hotel and had a wonderful time. The food selections and quality for breakfast, lunch and dinner were superb. They have so many choices, there is truly something for everyone. The staff at the hotel were incredibly friendly and helpful, they couldn’t do enough to make us feel welcome. They make everyone feel extremely special. I didn’t catch the name of the lady who managed the outdoor seating area of the restaurant, but she went above and beyond to look after us during our visit. We had a couples massage at the spa on site which was delightful, it set us up for a very relaxing break. A special mention to Katerina, the spa manager who was absolutely wonderful, she was so kind and helpful. The room was comfortable and kept clean throughout our stay. We will definitely return soon. Thank you to everyone!

Katerina was an amazing host she was really friendly and amazing personality. Dora gave the best massage I have ever received and the overall atmosphere is incredible. I would recommend the spa massage it’s worth every penny. Truly world class

We have visited the spa today and did the relaxing treatment experience 1. I was helped at the front desk by Katrina and my therapist was Aspa. My partner was treated by Va***o. It was amazing throughout the whole treatment, we had excellent time. And feel incredibly relaxed and were talked through the full treatment. The body scrub has prepped us ready for the sun

The most amazing hotel ever!! We absolutely loved our stay here. The food was delicious with a wide variety at every meal. As with most all inclusive resorts, there is some limitations to drinks but there was still a huge variety!! Cocktails only available after 5pm but plenty of spirits, beer, and soft drinks throughout the rest of the day. The staff are absolutely outstanding. Extremely catering and helpful and so polite. The gym is only small but has good quality equipment. We loved the outdoor cinema, where they provided popcorn and blankets, was very cosy. The various bands throughout the evening were good and relaxing. The Ano rooftop bar was amazing at sunset, panoramic views of the sky and city. The hotel is a 10/10 so aesthetically pleasing and well decorated. Couldn’t fault the hotel at all. The location isn’t the best, there’s a few shops and small restaurants/bars around but we took a 10 minute taxi to Rithymno (the hotel helped us organise this) and it was so lively! Would 100% recommend this hotel and would stay again.

Amazing hotel, great vibes, entertainment, location and staff. My boyfriend and I stayed here for a week in May and loved the hotel theme and vibe. Perfect location for wanting a quieter base with a beautiful beach and nearby gorge for hiking too. We hired a car for 2 days and visited all the top tourist attractions which meant we saved a fortune doing it that way. We also did a day trip by boat from Rethymon to Santorini. We would highly recommend and would definitely be back!

Wow wow wow what a week, we have just had spent at The Syntopia hotel. From the second you walk in , you feel relaxed, the smell in the reception is just devine and straight away your treated to a drink and a warm smile. we started off with a normal double which was quite small so we asked to be upgraded and boy was it worth it , we loved room 410 , we had a jacuzzi on the balcony with amazing sunset views. It really made our trip extra special. The staff at this hotel make it , they were always friendly and nothing is too much trouble . drinks are constantly being brought to us , at our sun loungers. The restaurant had plenty of choice, all hot and tasty. we did go out every other night to eat which was fantastic to , highly recommend the restaurants called Cavo and Anchinos . The old town is just so beautiful and so worth a visit , 13 euros in a cab so many bars and restaurants and lovely shops. The hotel has the most wonderful gift shop, where you can buy the scent that is in the hotel reception, everyone was buying it. I am now home and it smells devine in my hall way. plus other very special wonderful purchases bags hats jewellery clothes etc This hotel is very relaxing, mainly filled with couples and the odd girlie trips of twos and threes, no lager lout , groups of men or rowdy hen girls. it’s a complete Oasis , very chilled vibe and just fantastic, we will be recommending it to all our friends who want to feel totally zen and relaxed. You have a choice of three swimming pools all special in their own right, I read all the reviews about the cabanas we didn’t find this a problem . I certainly wasn’t getting up early to grab one, there are plenty of beds to go round and the cabanas came free at about four pm so we jumped on them then . We spent time at each pool, the roof top pool is the quietest but it really is special I am surprised more people don’t go up there . the night entertainment was sometimes alternative but on the whole fine , you can either choose to watch it or simply don’t , plenty of other things to do. the live singer was great on Tuesdays and the dj was a nice change on the Sunday. My only one small criticism is that the dressing table had no mirror by it , but it did have plug sockets . which I found strange, luckily I brought a mirror with so could sit there comfortably to do my hair and makeup Apart from that I really couldn’t fault the hotel it was spot on for a truely wonderful relaxing break . Thank you Syntopia and Crete for the most relaxing week ever you have won our hearts.