Embassy Gardens Premier Suites

沒什麼服務，環境很好

Not what I expected. Only one bath towel given. No detergent for the washing machine. Fire alarm went off in middle of the night. Most importantly the bed was so firm and we could not sleep well.

The Staff was very responsive and helpful. It was one of the better properties I stayed in while visiting Accra. I also loved the location and the close proximity to shops.

This is the grossest hotel I have ever stayed and in! I changed rooms 4x and shortened my vacation after the 4th. The 1st room had a foul odor, unclean and had roaches, 2nd room had a really foul smell right outside the room in hallway, 3rd room was on 1st floor but sliding glass doors wouldn’t lock, 4th room appeared Ok until I started itching in bed and saw what appeared to be bed bugs and then I saw a roach on my phone charger so I immediately shortened my stay. The shower was moldy, cracks on the wall and dust everywhere. Housekeeping DO NOT clean or change sheets. No toiletries, a bucket for trash cans in most rooms. The towels are like sandpaper and very dingy. I don’t think they even change sheets between guests. The mattress was stained with blood in fourth room. I started coughing during my stay and still doing so, going to see my doctor to see what’s going on. Avoid this place at all costs for your health! This is a Petri dish of germs! This place should be shut down!

We like the place but the food was horrible, noisy in the corridor sometimes, on the last day we couldn't bath because of water. I have to think well before i come back to stay there again. Thank you.

Not happy with this hotel the price is too high. Requested towels for the room and they refused to bring the towels to the room. Over all I would rate it 2

Totally disappointed at having my booking cancelled just minutes before my arrival. After a long flight and the time of night, I was left stranded with nowhere to go. If you don't want to be left stranded in the middle of the night which the hassle of finding alternative accommodation, do yourself a favour and DO NOT book a room at Embassy Gardens Premier Suites!

The staff ( Esther) who assisted us was very friendly and professional. She went all out for us. She made us feel so good. Esther is a real definition of Customer Service.