Usuário convidado
28 de novembro de 2024
We came up for a night as a weekend break from. Upon arrival, for which we were early, there were no staff at the desk. Upon pressing the buzzer for staff attention, a gentleman eventually came to see us. We were informed that the room wasn't ready and recommended that we return after a few hours. I understand we could have booked early arrival, but due to the weather conditions (storm bert), it would have been appreciated if we could have gone to a room to have a warm shower and dry off. The hotel was only around half occupancy so I'm sure something could have been arranged. The room that we had was comfortable and spacious but did nowhere near jusity the addional £40.00 fee for premier plus. The difference between a standard room and a plus room was that the plus room had a coffee machine and a mini fridge where the standard rooms do not. Certainly not worth £40.00. Breakfast was ok. The dining room for breakfast was pretty much empty, which was fine. However, a lot of the hot food was not served hot. My boyfriend had mushrooms and tomatoes that were both cold, and I had scrambled eggs and beans, which were also cold. The carpark was an absolute nightmare. £7.00 for 24hrs is justifiable, IF you can actually park in the carpark. There's maybe 25 car park spaces at a push and if you are lucky enough to get one, I would recommend not moving the car until you need to check out because there will not be a space when you return. Not ideal if you're exploring the area or spending days hiking locally. There is so much potential for this hotel but there is also so much room for improvement.
Traduzir