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5 star

Courtyard Albany Thruway
4.2/5102 avaliações

Courtyard Albany Thruway

Albany|6.73km from city center
I guess the dead plants in the pots by the front entrance should have been a sign. We had to wait almost 5 minutes for Emmanual to come out 'from behind the wall' to check us in. He was pleasant enough though. He informed us that the pool was closed due to a maintenance issue (it did not open at all during the time of our stay). Our room was nice. There was a mini fridge that needed some dusting/cleaning around it and under it. In the bath, I discovered there were only 2 towels and 2 washcloths for the 3 of us and there were no linens or blankets or pillows for the couch pull out. There was no answer at the front desk when I tried calling several times, so I had to walk down to get these items. When Emmanual did finally appear, again from 'behind the wall', he said there was no one to bring them up, so he told me to hold on. He went 'behind the wall' and after a bit re-emerged carrying a mound of towels, linens, blankets, and pillows and passed them off to me, as he had to check someone in. I should have made 2 trips, as I couldn't carry all of this large load without dropping things along the way. The king bed was comfortable with clean, soft linens. The shower was set up so you could turn the water on on one end and the shower head was on the opposite end, There were 3 bottles attached to the wall that were supposed to hold shampoo, conditioner, and body wash...they were empty. The hair dryer shut off button was broken, so it had to be unplugged to turn it off. One evening, I went down and ordered a flatbread pizza. Justin made it. It was pretty greasy and was not how it was described on the menu. During our stay, we also dealt with Imani at the front desk...she's wonderful!!!! Great personality:) Very helpful. There was always plenty of parking. Overall, this was not a bad stay by any means. This property was just not as good as other Courtyards we have stayed at.

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Hilton Garden Inn Albany Medical Center
4.2/5101 avaliações

Hilton Garden Inn Albany Medical Center

Albany|1.63km from city center
Ok, so we (a family of 5: myself, two teenagers and our two year old)booked a stay here because the location we usually stay at - Home2Suites in Albany was sold out. We called ahead to see if by chance our room might be ready an hour or two before check-in and are told that the room wouldn’t be available til check in time. No problem. We reserved one of the bigger, corner rooms at $172/night (average) so it was understandable. We arrived at the agreed upon checkin time and were told by a man wearing a blue, button down shirt that was so wrinkled, I questioned if he really worked there at first. He radioed to what I assume was his cleaning staff who told him that our room (526) was not yet available and there would be a 30-40 minute wait. My family and I braced for a long wait. Then a gentleman in a neatly-ironed, red, buttoned down shirt came to assist me and told me that in fact room 326 was available for us and there would be no wait. Thankfully that was the case and we didn’t have a wait but also didn’t have the room I had originally reserved. No problem. We had a similar room. By now, the man in the wrinkled shirt was addressing the crowd that was beginning to gather in the lobby loudly exclaiming: “ATTENTION EVERYBODY!!! I AM ONLY GOING TO SAY THIS ONCE SO LISTEN UP.” - he proceeded to yell to the waiting line (which looked like a mix of family and business travelers) the breakfast buffet hours and prices in an exasperated way that made me think they must be tired of confusion regarding the breakfast buffet. We’ve never been here before so I just shrugged my shoulders but found the public interaction awkward because this man who looked like he pulled his shirt out of the trash was speaking condescendingly to the line of travelers who just wanted to get their rooms. I found this entire opening process less than professional but was happy to get to our room. We had reserved the bigger room because we’re a family of 5. I entered that information when I created my reservation. When we got to our room we found the accommodations themselves sufficient but there were only two bath towels, two pillows and no linens for the sofa bed that the kids would be using. Not the end of the world so we called the front desk and to their credit they had our extra towels and bed linens up fairly quickly. But no pillows. It would’ve been cool to not have had to ask for any of these things. Presumably guests steal anything that’s not nailed down so I get it but there must be a better way. We called down again for pillows and they were brought up fairly quickly as well by a friendly attendant. The morning of Friday, August 19th was interesting. My wife and kids were excited to try out the Starbucks located on the ground floor so while they got ready in the room I decided to venture down and get coffee and pastries for everyone. Thank goodness I made this a solo mission. As I got off the elevator on the ground floor in between the Key Bank and the Starbucks there wa

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Explore avaliações de hóspedes de hotéis em Albany

Buscando hotéis em Albany? Inspire-se com avaliações reais de viajantes.
TownePlace Suites Albany Downtown/Medical Center
4.1/5100 avaliações
Still my go to choice in Albany. Clean, quiet and convenient to the legislative buildings and Albany medical. Decent pricing with free continental breakfast and a convenience shop in the lobby. The staff is very friendly and willing to assist as needed. The ADA Accessible room is not the best but adequate and average. Huge TV in living room and bedroom. All rooms are suites with stove and kitchen.pots, pans and dishes were clean and useable. Easily allows late check in and outs. Paid parking available that is very reasonable! Pool, jacuzzi and fitness area were all clean and secure.
Four Points by Sheraton Albany
4.1/5108 avaliações
The hotel overall feels good, quiet, clean, is the general environment nearby, there is no beautiful view outside the window, eating is very convenient, there are oil stations and fried ** downstairs, very good, driving from various attractions in the city is a foot of oil, there are many restaurants nearby. The speed is very fast.
Hotel Luna
3.9/5101 avaliações
Breakfast is standard American, no extra bed, but the bed is large, it is suitable for children, opposite the State University of New York, the environment is very good, security is high, free parking
Extended Stay America Suites - Albany - Suny
2.6/58 avaliações
I have stayed at several extended stay america hotels but this one is by far the greatest. I honestly feel like if you have any problem they will make sure to take care of it. Excellent management and wonderful staff members. The manager here at this location is such a hard working woman. Gabbie goes above and beyond to make sure each and every person is taken care of. She has such an amazing positive attitude even when she is faced with difficulties. I promise with a manager like this its no wonder that this place is ran so well. I also appreciate hardworkers like Chi and several others. Chi is always proactive and positive. This woman knows how to give great customer service. When I walk up to the front desk she is always attentive and ready to answer any questions I might have. There is also a very tall guy who works at night usually and he is just as awesome, I can't remember his name but he is definitely a hardworker and tries to make sure everyone is taken care of. I will always keep coming here becasue the customer service and the prices are FANTASTIC!!!!!!!! Everybody keep up the great work!!11
Hilton Albany
3.3/5105 avaliações
Convenient location, walking to the city hall, landmark building, about ten minutes away. There are not many restaurants around, parking is free and there are plenty of parking spaces. It is a good choice to pass for a day or two. Starbucks on the first floor of the hotel is not recommended, the price is high and the quality is very general
Fairfield Inn & Suites Albany Downtown
4.2/5103 avaliações
Parking for one night 20, the surrounding sightseeing is one to two hundred years of architecture. Free breakfast is a normal American breakfast. fair price. Wifi is free. it is good

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Informações sobre viagens locais

Maior preçoR$ 12.717
Menor preçoR$ 299
Quantidade de avaliações1,754
Quantidade de hotéis68
Preço médio (dias úteis)R$ 1.037
Preço médio (fins de semana)R$ 1.172