Hotéis com Airport pickup service em Trat Province, Thailand

We had family visiting Thailand for the first time, and we stayed at both the Koh Chang Paradise Hill Resort and the sister resort Koh Chang Paradise Resort across the street. If you want to read about my awful experience at the sister resort, Koh Chang Paradise, you can read my other review. Our stay at the Koh Chang Paradise Hill Resort was fun and relaxing. My kids enjoyed the waterpark and the beach. The staff were friendly, polite, and helpful. Two thumbs up for the staff! The only negative experience I had with a staff member was at breakfast one morning. I had sprained my ankle right before our beach holiday and was hobbling around at breakfast filling up my personal mug with tea because the provided cups were really small and I didn’t want to have to get up multiple times to refill the small cup. A chef got angry at me and told me to not use my personal mug. He raised his voice at me and told me unkindly to not do what I was doing. I explained to him that I had hurt my ankle and did not want to get up multiple times to get more tea. I don’t think he really listened to me because he kept talking to me with an angry voice about not using my cup. Thankfully all the other staff at breakfast have been great. The lifeguards at the pool were great. One of the kids in our group slipped and cut her foot, and they cared for her with proper first aid. I appreciated their professional approach! Cleaning ladies were cheerful and smiled a lot.

First time book this hotel but many time visited koh chang. Hotel location is not really good in term of beach area. It is in between the exit point of a small cannel so whenever i want to get to the sea, i need to walk to the near by hotel to enter the cleaner water. Staff and service are excellent. Breakfast quality is pretty decent compare to other hotels that im visiting.

Superb hotel to stay in, very family friendly, beautifully appointed rooms, great facilities, clean and well maintained. The pool and beach are superb and the staff are so friendly and helpful. The restaurant food and beach BBQ were terrific. The children loved every minute of their stay. We loved the fact it was so safe for the children...always someone there watching the water ...both beach and pool. Highly recommended and the views and scenery were gorgeous after a heavy rain tho

Traveling to Koh Chang on Songkran Day, if the Accor Group uses benefits, it must be considered. Mercure Koh Chang Hideaway booked a Standard room but was upgraded to a Deluxe Seaview room and received Platinum benefits. Quite complete. The room is okay. I like it because I have to pay only 1,402 baht per night. The room is full due to a long holiday. I'm glad I upgraded. I have reserved 3 rooms, there are welcome drinks for all 3 rooms. For dinner, most of the guests leave their stomachs at the Buffet Hotel because it is Songkran Festival. Accor Plus cannot use the discount at all. The price is not expensive, only 530 baht per person, but.. Phra Chuay Thai food is delicious. Anyone staying here recommends trying Thai food. The happy hour here is satisfyingly long from 2:00 p.m. to 7:00 p.m. Anyone who eats the buffet will receive a buy 1 free 1 promotion until 10:00 p.m., very worthwhile. The highlight of this place is a lot of photo angles, and taking beautiful photos, but the beach is not okay, which is a weak point. The sea water is hardly played because there are a lot of rocks. I mostly stay at the swimming pool 100% recommend if anyone sleeps here to relax and snorkel on the last day, come back to swim at the pool, take chic photos and eat buffet 🙂 Breakfast is quite suitable for Thai people, focusing on spicy Thai food. It also has my favorite pizza. The hotel has a Starbucks on the beach but does not participate in a star or membership program. For me, April 13-15 is a rest day. I'm pretty happy here. Let's just say for Accor members or group members. If anyone comes to Koh Chang, recommend here. You can get both nights and points. If there is any problem during your stay, I suggest you don't wait, hurry and share with him. He knows the problem and is ready to take care of it immediately. Come to Koh Chang next time, Mercure is still our choice.

Kho Chang is a beautiful island covered with trees, mountains and waterfalls. There are perfect beaches on its western shore. On one of these is Coconut Beach Resort. It's scale and architecture suit this island. Some larger hotels there might as well be in overdeveloped cities. Accommodation is in clusters of two-story buildings innThai style, grouped around a beautiful swimming pool and tropical gardens. There are trees on the beach with hanging swings and womb chairs. The restaurant has tables at the edge of the beach. The Thai food is delicious - seafood in red curry, whole fish simmering at your table, grilled prawns - and there are cocktails to complete the holiday treat. Service is friendly and efficient.

Clean room with reliable wifi. Staff is very friendly. There was a fire show on the night we stayed (not everyday, suggest to check the schedule with the staff). Good location. There are lots of restaurant and mart near by.

Simply unprofesional and incompetent for an overclaimed five-star hotel in terms of service standards. I booked it for two nights for my father on his birthday. Called them up from overseas to see if there is any small birthday surprise available for a 71 year old travelling alone. Shame on the front desk staff : The front desk PROMISED a complimentary birthday cake prepared in his room before he checked in. Yet there was no cake at all. I had to make another long distance call to further inquire, they still insisted they did put one in his room. Eventually I had to ask them to send someone up to look for the cake in his room, that was the time when they sent it up.. I fully understand birthday surprises are only subject to discretion. I WOULD NOT MIND AT ALL if they decline it in the first place. But if it has been PROMISED, do it right, not in a way that the birthday guy had to do a cake hunt in the room for a birthday surprise.. Shame on the management staff : After such an embarrassment made to their failing level of professionalism over an avoidable mistake, they moved my father to another room with just a twin bed two days later.. First, I am aware of the policy that a double bed was merely a special request upon an extended stay, yet with a handful of guests visible throughout the week in still the pandemic time, was it REALLY fully booked enough to run out of just ONE double bed ? Second, the management should have applied the service recovery concept (if available, like a double bed..) to this guest with whom their own front desk staff had ALREADY embarrassed the hotel over a minor PROMISE that was under delivered with their lack of basic competence in simply delivering one cake. Not only this hotel failed at managing customer satisfaction, they failed even worse at restoring it after their own fault. I will NOT recommend this hotel to anyone with an occasion to celebrate. The depth of their professionalism is only limited to checking guests in and out, with a smile.

11/25/23 ⭐️⭐️⭐️⭐️⭐️ Friendly ,professional and accommodating staff Very private and quiet location 3 wonderful nights Arrived at 12:00pm . Rooms were available and the wonderful receptionist checked me in early. The room I reserve was older. I viewed the renovated rooms by the reception building and it was magical. Modern, King bed , large tub for two, high ceiling , balcony, rain shower , water kettle , beach and bath towel etc etc . Take my money please !!!!!!! Paid extra , but so worth it( see pics). Breakfast was simple: eggs, pancakes , thai food , instant coffee, tea bags , hot water , fruits and salad. Resort is next to the beach. Fine sand, calm shallow water , very clean and baby elephants playing in the sea. The staff here is what made this resort shine. Always greeted with a smile Plenty of auto and bike parking. Location: 30 min to the ferry/pier 5 minute walk to the main road 5 “. “ to amazing restaurants , bars, live music , massages, cafes , motorbike rentals , ****s shops , etc etc . Best location for all your needs. Lovely stay. Looking forward to my next visit .

Highly recommended this resort!!! Very nice place and location is amazing, located in the best beach in Koh Chang and it’s not far from the pier, there is convenient store and ATM in front of the resort. The resort has everything you need and fully of facilities. The food is delicious and reasonable price. All staff are friendly and helpful. Will come back!!!

This place is heaven on earth! The welcome at reception sets the tone for the rest of your stay! We arrived with back packs from Pattaya and We were treated like VIPs. Absolute top class! Staff are amazing! Food was amazing. The rooms are outstanding and the local town is warm and friendly! The random visits from monkeys is an amazing addition! But be aware, they actually do creep up on you and open your room doors!! Staff aren’t joking! We’ve stayed on many islands and many places in Thailand but our expectations were exceeded here. The grounds are well kept, the surroundings are superb! My only disappointment was that the tides were high so we didn’t have any beach during our stay! (No fault of Sylvan!) I just hope the cost doesn’t get too high that they price us out of spending another break there next year!

We had family visiting Thailand for the first time, and we stayed at both the Koh Chang Paradise Hill Resort and the sister resort Koh Chang Paradise Resort across the street. If you want to read about my awful experience at the sister resort, Koh Chang Paradise, you can read my other review. Our stay at the Koh Chang Paradise Hill Resort was fun and relaxing. My kids enjoyed the waterpark and the beach. The staff were friendly, polite, and helpful. Two thumbs up for the staff! The only negative experience I had with a staff member was at breakfast one morning. I had sprained my ankle right before our beach holiday and was hobbling around at breakfast filling up my personal mug with tea because the provided cups were really small and I didn’t want to have to get up multiple times to refill the small cup. A chef got angry at me and told me to not use my personal mug. He raised his voice at me and told me unkindly to not do what I was doing. I explained to him that I had hurt my ankle and did not want to get up multiple times to get more tea. I don’t think he really listened to me because he kept talking to me with an angry voice about not using my cup. Thankfully all the other staff at breakfast have been great. The lifeguards at the pool were great. One of the kids in our group slipped and cut her foot, and they cared for her with proper first aid. I appreciated their professional approach! Cleaning ladies were cheerful and smiled a lot.

First time book this hotel but many time visited koh chang. Hotel location is not really good in term of beach area. It is in between the exit point of a small cannel so whenever i want to get to the sea, i need to walk to the near by hotel to enter the cleaner water. Staff and service are excellent. Breakfast quality is pretty decent compare to other hotels that im visiting.

Superb hotel to stay in, very family friendly, beautifully appointed rooms, great facilities, clean and well maintained. The pool and beach are superb and the staff are so friendly and helpful. The restaurant food and beach BBQ were terrific. The children loved every minute of their stay. We loved the fact it was so safe for the children...always someone there watching the water ...both beach and pool. Highly recommended and the views and scenery were gorgeous after a heavy rain tho

Traveling to Koh Chang on Songkran Day, if the Accor Group uses benefits, it must be considered. Mercure Koh Chang Hideaway booked a Standard room but was upgraded to a Deluxe Seaview room and received Platinum benefits. Quite complete. The room is okay. I like it because I have to pay only 1,402 baht per night. The room is full due to a long holiday. I'm glad I upgraded. I have reserved 3 rooms, there are welcome drinks for all 3 rooms. For dinner, most of the guests leave their stomachs at the Buffet Hotel because it is Songkran Festival. Accor Plus cannot use the discount at all. The price is not expensive, only 530 baht per person, but.. Phra Chuay Thai food is delicious. Anyone staying here recommends trying Thai food. The happy hour here is satisfyingly long from 2:00 p.m. to 7:00 p.m. Anyone who eats the buffet will receive a buy 1 free 1 promotion until 10:00 p.m., very worthwhile. The highlight of this place is a lot of photo angles, and taking beautiful photos, but the beach is not okay, which is a weak point. The sea water is hardly played because there are a lot of rocks. I mostly stay at the swimming pool 100% recommend if anyone sleeps here to relax and snorkel on the last day, come back to swim at the pool, take chic photos and eat buffet 🙂 Breakfast is quite suitable for Thai people, focusing on spicy Thai food. It also has my favorite pizza. The hotel has a Starbucks on the beach but does not participate in a star or membership program. For me, April 13-15 is a rest day. I'm pretty happy here. Let's just say for Accor members or group members. If anyone comes to Koh Chang, recommend here. You can get both nights and points. If there is any problem during your stay, I suggest you don't wait, hurry and share with him. He knows the problem and is ready to take care of it immediately. Come to Koh Chang next time, Mercure is still our choice.

Kho Chang is a beautiful island covered with trees, mountains and waterfalls. There are perfect beaches on its western shore. On one of these is Coconut Beach Resort. It's scale and architecture suit this island. Some larger hotels there might as well be in overdeveloped cities. Accommodation is in clusters of two-story buildings innThai style, grouped around a beautiful swimming pool and tropical gardens. There are trees on the beach with hanging swings and womb chairs. The restaurant has tables at the edge of the beach. The Thai food is delicious - seafood in red curry, whole fish simmering at your table, grilled prawns - and there are cocktails to complete the holiday treat. Service is friendly and efficient.

Clean room with reliable wifi. Staff is very friendly. There was a fire show on the night we stayed (not everyday, suggest to check the schedule with the staff). Good location. There are lots of restaurant and mart near by.

Simply unprofesional and incompetent for an overclaimed five-star hotel in terms of service standards. I booked it for two nights for my father on his birthday. Called them up from overseas to see if there is any small birthday surprise available for a 71 year old travelling alone. Shame on the front desk staff : The front desk PROMISED a complimentary birthday cake prepared in his room before he checked in. Yet there was no cake at all. I had to make another long distance call to further inquire, they still insisted they did put one in his room. Eventually I had to ask them to send someone up to look for the cake in his room, that was the time when they sent it up.. I fully understand birthday surprises are only subject to discretion. I WOULD NOT MIND AT ALL if they decline it in the first place. But if it has been PROMISED, do it right, not in a way that the birthday guy had to do a cake hunt in the room for a birthday surprise.. Shame on the management staff : After such an embarrassment made to their failing level of professionalism over an avoidable mistake, they moved my father to another room with just a twin bed two days later.. First, I am aware of the policy that a double bed was merely a special request upon an extended stay, yet with a handful of guests visible throughout the week in still the pandemic time, was it REALLY fully booked enough to run out of just ONE double bed ? Second, the management should have applied the service recovery concept (if available, like a double bed..) to this guest with whom their own front desk staff had ALREADY embarrassed the hotel over a minor PROMISE that was under delivered with their lack of basic competence in simply delivering one cake. Not only this hotel failed at managing customer satisfaction, they failed even worse at restoring it after their own fault. I will NOT recommend this hotel to anyone with an occasion to celebrate. The depth of their professionalism is only limited to checking guests in and out, with a smile.

11/25/23 ⭐️⭐️⭐️⭐️⭐️ Friendly ,professional and accommodating staff Very private and quiet location 3 wonderful nights Arrived at 12:00pm . Rooms were available and the wonderful receptionist checked me in early. The room I reserve was older. I viewed the renovated rooms by the reception building and it was magical. Modern, King bed , large tub for two, high ceiling , balcony, rain shower , water kettle , beach and bath towel etc etc . Take my money please !!!!!!! Paid extra , but so worth it( see pics). Breakfast was simple: eggs, pancakes , thai food , instant coffee, tea bags , hot water , fruits and salad. Resort is next to the beach. Fine sand, calm shallow water , very clean and baby elephants playing in the sea. The staff here is what made this resort shine. Always greeted with a smile Plenty of auto and bike parking. Location: 30 min to the ferry/pier 5 minute walk to the main road 5 “. “ to amazing restaurants , bars, live music , massages, cafes , motorbike rentals , ****s shops , etc etc . Best location for all your needs. Lovely stay. Looking forward to my next visit .

Highly recommended this resort!!! Very nice place and location is amazing, located in the best beach in Koh Chang and it’s not far from the pier, there is convenient store and ATM in front of the resort. The resort has everything you need and fully of facilities. The food is delicious and reasonable price. All staff are friendly and helpful. Will come back!!!

This place is heaven on earth! The welcome at reception sets the tone for the rest of your stay! We arrived with back packs from Pattaya and We were treated like VIPs. Absolute top class! Staff are amazing! Food was amazing. The rooms are outstanding and the local town is warm and friendly! The random visits from monkeys is an amazing addition! But be aware, they actually do creep up on you and open your room doors!! Staff aren’t joking! We’ve stayed on many islands and many places in Thailand but our expectations were exceeded here. The grounds are well kept, the surroundings are superb! My only disappointment was that the tides were high so we didn’t have any beach during our stay! (No fault of Sylvan!) I just hope the cost doesn’t get too high that they price us out of spending another break there next year!

I have stayed at this beautiful beachfront resort many times (4 times) and I always loved its quiet, isolated and peaceful atmosphere. Even though it's a long drive from Bangkok, it's always been worth it to escape the city hustle. In fact, I have raved about this resort to many of my friends and some of them have stayed at this resort because I recommended it so much. But my recent visit was extremely disappointing. This Centara property has totally lost its charm, with old and dated rooms, poorly maintained facilities and poor staff service this time. First, cleanliness was a big issue for me. Our room was dusty when we arrived, the indoor slippers looked old, and there were even traces of hair in the toilet bowl and the shower area. There was no stopper for the glassdoor in the shower area, which is such a safety issue in case the glass door hits the wall and gets broken. The toilet at the poolside was also dirty, with obvious signs of infrequent cleaning during the day. The sink was not cleaned at all. On our second day, the housekeeping didn't thoroughly clean our room. They only replenished the complimentary water and made the bed. They didn't replace the small towels despite us leaving them visibly used on the sink. We understand that the bath towels were not replaced since we hung them, but we were even more disappointed to find the same hair in the toilet and shower still present, and the rubbish in the rubbish bin was left still completely untouched. The poolside toilet remained exactly the same, no cleaning was ever done at all and the rubbish was still untouched. The beach sun loungers were also quite worn out. In the early morning, I noticed that the loungers had not been cleaned, and the sands were not cleaned and raked as they used to be in the past. At the restaurant, many menu items were unavailable despite the resort's high occupancy as it was a long weekend. The understaffing led to long waits for orders at dinnertime, making many quests quite unhappy, as we noticed. Even though we made reservations for dinner and even pre-ordered all our food 2 hours in advance as advised by the staff, it still took an additional hour for our orders to reach our table. My question: What's the point of asking us to make reservations and pre-ordering of food if there's still such a long delay? It is very sad to see my once-beloved resort has lost its charm and excellent service. I can no longer recommend it to my friends.

The room was large and clean. The breakfast was delicious and I could drink coffee from the coffee server. Coffee has espresso, latte, American and cappuccino. You can drink it many times. The main breakfast was seafood porridge and * dishes. There was also a salad bar －, and if it was not enough for porridge, toast was also available. Another thing was the cold homemade lime juice at the reception was very delicious.

We walked with our backpacks from the bus station (800-1000m), easy to reach. The hotel has a big Tesco close to it (which u will appreciate if using Trat just as stopover to reach the remotes islands:), a hospital, atm/restaurants and is about 5min to the “downtown” with foodmarket etc. it is on a side road so very silent, with nice views. Staff super polite, english speaking and when not, always ready with a google translator:) big bright rooms, spotless, comfortable beds, great internet, hot water, balcony, tv, a corner with free coffee/bread always available. They also sell tickets for ferries and reduced ticket to reach the pier, if booking with them. We booked 2rooms at cca 14€ each and it was definitel worth it, I recommend and would stay for sure again.

This hotel is, as its name suggests, located in the heart of Trat city. Our room was clean and everything looked new. Breakfast was also good. There were a lot of informations about attractions and many community-based tourism (which is very interesting) in Trat province. If you are interested in CBT, you can ask hotel staffs at the lobby for further detail. Overall, we had a good experience here. Recommend!

Da wir leider durch Songkran Feierlichkeiten auf dem Weg nach Trat immer wieder in den Stau geraten sind, haben wir leider nicht mehr das letzte Speedboot nach Koh Chang bekommen. Dafür waren wir jetzt gezwungen, eine Nacht hier zu übernachten. Ca. 13€/Nacht inkl. Frühstück für zwei Personen sieht doch ganz passabel aus für eine Nacht. Das Zimmer war sehr sauber, es gab zwei Flaschen Wasser kostenlos dazu und der Kühlschrank und die Klimaanlage funktionierten reibungslos. Nicht weit vom Hotel entfernt, gibt es einen großen Supermarkt, um sich mit einigen Dingen versorgen zu können oder was in den ansässigen Restaurants zu essen Das Frühstück war für den Preis völlig in Ordnung. Mehr darf man aber auch nicht für das Geld erwarten oder verlangen aber für eine kleine Stärkung am Morgen vor der Abreise reicht es definitiv aus. Wer also wie wir nicht mehr das letzte Boot oder die Fähre Koh Chang bekommt. der kann hier definitiv eine Nacht ohne Probleme übernachten übernachten. Ich kann das Hotel dafür nur empfehlen.

เป็นที่พักที่สะดวก เพราะมีที่จอดรถบริเวณข้างห้องพัก ภ่ยในห้องสะอาด เตียงนอน ผ้าปู ถือว่าคุ้มค่าคุ้มราคา บริเวณกว้าง ไม่อึดอัด พนักงานบริการอย่างดี

Struttura enorme e davvero particolare in quanto nelle mangrovie. Casette molto belle molto caratteristiche. Noi siamo arrivati nella bassa stagione, agosto, praticamente deserto, solo 3 camere occupate, perciò un Resort tutto per noi. Bar bellissimo puoi sorseggiare cocktails nel laghetto con una vista top! Lontano dal centro, tenete conto che è a 45min dall'aeroporto di Trat. Noi lo abbiamo scelto per la location e perché vicino al porto x koh mak. Interessante la camminata nelle mangrovie con punto panoramico. Colazione a buffet molto varia.

The location is very good. When you leave the hotel, turn right on the bridge and enter the city center. Go straight to universities, temples, museums, courts and parks. Turn left and enter a quiet and beautiful alley with several bars and massage shops. There is a night market, a vegetable market, a local restaurant, a pharmacy... The scenery is very good, in front of the hotel is a trat river, it is said that one hour waterway to the sea; good service, proactively help booking ferry tickets, taxis, and provide tourist information. Suitable for children, there is a small parking lot.

Тихое красивое место, много зелени вокруг. Сами домики комфортные и уютные, есть терраса. Очень милые хозяева

The accommodation is clean and comfortable, and parking is also convenient. The price is not expensive 👍

Ensemble de petits bungalows (certains familiaux avec 2 lits) agréables dans un superbe jardin parfaitement entretenu et au calme. Les bungalows donnant tous sur le jardin sont simples, pas immenses mais largement suffisants, et correctement équipés. Salle de bain extérieure agréable. Pour un long séjour, évitez les 3 premiers bungalows 14 15 16 situés à l'arrière du restaurant (moins agréables et pas de vue mer). Matelas corrects. Jolie plage autour du ponton privé, face au coucher de soleil. Petits déjeuners simples mais corrects et complets. Restaurant excellent, nous avons dîné plusieurs fois sur place et c'était vraiment très bon et à des prix vraiment corrects par rapport au reste de l'île ! Staff aux petits soins (notamment Bee !) Rapport qualité prix moyen pour l'hébergement, mais c'est désormais comme cela dans toutes les îles thaïlandaises et sur Koh Kood, Dusita resort est un super choix pour qui cherche un environnement calme et préservé.

It was a 3-day-and-2-night trip with my friends and my 9-year-old daughter so we booked 2 villas with a private swimming pool. The villas are not new or super neatly cleaned but all are okay and kind of acceptable. The best thing is the resort staff. They are super nice, fun and friendly. They are ready to drop everything they are doing just to talk to you and answer your question. No matter how silly it is! They make me feel like they are ready to solve all the problems in the world for you, if asked! My daughter loves fishing there (even though she didn't get any fish lol). We borrowed the fishing rod from one of the nicest (probably) front desk staff who didn't seem to be bothered spending time teaching my daughter how to safely use the equipment. Wish I could ask for his name before we left. So I could give him better compliment. The view is just magical. Kayaking is also super fun. The Food is ways, ways better than we expected. The night bartender is a super cool & funny guy. He hosted the funniest Hermit crab racing in the world!

Une honte! Nous sommes arrivés à l’hôtel Suanya pour passer quelques jours au calme et dans un cadre idyllique. Malheureusement ce ne fut pas le cas…. À la découverte du cadre nous avons été enchanté cet enchantement s’est très vite transformé en déception puis en colère. En effet la chambre qui nous a été proposé se trouvait être insalubre! Elle ne se situe pas dans le complexe de l’hôtel mais à l’extérieur dans un bâtiment qui ne donne aucune envie d’y entrer! Aucune fenêtre, un « balcon » donnant sur les égouts! La salle de bain était le pire de cette « chambre » présence de saletés de moisissures et de rouilles sur la porte et la robinetterie! L’aération donnant sur les égouts des vagues d’odeur immonde imprégnaient la pièce, de plus la présence de trous laissaient tout le loisir aux divers insectes d’investir notre « chambre ». Le lit n’avait pas de couverture nous en avons demandé et nous avons eu le droit à un plaid et une serviette… Nous avons demandé au personnel de changer de chambre mais pour seul réponse nous avons eu « c’est complet! ». Le personnel n’a eu aucune considération pour notre bien être, peu aimable dans toute circonstances. Nous avons donc quitté l’hôtel plus tôt pour trouver meilleur et dans des prix similaires! A fuir!

Great location, and good, spacious rooms (although it takes time to get used to locking the doors). However, staff service is poor. At breakfast, staff doesn’t seem to be happy with what they’re doing and would sometimes ignore guests. The staff cooking the eggs were kind though. Resort also doesn’t offer ground coffee drinks so we got stuck with powdered coffee until we found out about the two coffee shops that are walking distance from the resort. Food can be improved too: breakfast’s okay but doesn’t offer diversity. You’ll get bored with the food after a few days. Beach and the sunset is marvelous though!

The wCham’s house is a wonderful place , very well located on great beach … But … the staff doesn’t speak very well English ( apart from the responsable persons in every service) . But gettinginformation at the reception is very difficult and getting g the right info at the restaurant ( apart from the menu) is also not possible. The management should really invest in English courses for their staff , as well as invest in the maintenance ( very , very poor) . It looks like that after the pandemic, the owners of Cham’s house want to earn a maximum of money , without investing.. it’s a pity that this wonderful place is loosing it’s glamour ..

It has taken so long to be able to at long last stay at Shantaa and I was not dissapointed. This little piece of paradise was totally worth the wait! The view from the well appointed and very comfortable villa was magical. The whole place is kept very clean and there are plenty of areas to relax in from the beach to the pool, cafe and restaurant. The food is all cooked to order including the delicious breakfasts. There is plenty to choose from and you will not go hungry. For a totally relaxing break in a tropical paradise you will not find better. You can even arrive and depart directly to the Resort via speedboat. It would be wrong to single out any one of the staff as they all make one great team effort in ensuring your stay is as comfortable as possible. Thank you to everyone and I look forward to my next visit, it will not come soon enough.

A really nice place, a 3 star hotel but better than that in many ways. For example the staff - and particularly Noi in the reception - were outstanding! Noi helped us with renting motorbikes (an old charming Honda Prestige!), arranging boat tickets, she gave us tips on good restaurants etc. Always with a big smile on her face, she was the cutest you can imagine. The hotel was clean, quiet and we had a stunning ocean view from our balcony, really nice. Ok, the breakfast was small, but still...it is not the Hilton and it still was fresh and you can also order bacon and egg. The lunch and dinner menu was smaller but also fine. The pool was taken care of every day, they have an infinity pool and you have the best of views from there... One day the lock did not work to our room, and Noi came to our help immediately. “Don’t worry! I will stay here outside your door until the janitor fixes the lock!”. We went outside to our motorbikes and before leaving Noi came running. - It has been mended, everything is ok again, have a nice day! Noi was smiling from the minute we entered the hotel and until standing outside waving goodbye when we left 4 days later. We will never forget her!

We chose this place without knowing much about the island of ko mak. The hotel is very pleasant, green environment, the huts are pretty and clean, the swimming pool is a big plus and pleasant. The only concern is that you have to rent a scooter to get around, which was done through the hotel.

Facilities: I have stayed in the best hotel in Thailand and the founder of Six Senses, so it is quite similar to Six Senses, but it feels better than Six Senses Koh Samui. Maybe the location and the pick-up by private jet and yacht will make the experience even more upgraded. The brightest point is that the hotel's breakfast is superb Environment: very good feeling back to nature Hygiene: excellent and impeccable Very satisfied with the 3-week trip to Thailand. Soneva is the best hotel I have ever stayed in in Thailand. From the environment to the service to the additional items of the hotel, I recommend everyone to go diving and fishing. The price is also very reasonable. I plan to go there again at the end of the year

Usually a hotel or resort doesn't live up to the advertising but in this case it definitely does. Koh Kood is a beautiful island and this resort is amazing. Incredible location on a stunning beach, amazing facilities and fantastic staff. The deluxe pool villa was well-appointed with everything i needed, including a delightful little pool. The resort's galaxy pool is big and looks straight across the lawn to the beach. Every single staff member I came across was friendly, helpful and professional. I hope to come back to this beautiful resort another time.