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Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel)
4.3/559 avaliações
Pernambuco
I went for lunch with my kids, I read some reviews and decided to give it a shot. The buffet was good , nothing horrible but nothing outstanding either. After lunch, we wanted to go to the beach, so we asked the waitress and she pointed us to the Beach exit. When we got there, the gentleman at the exit stopped us and yelled at us stating that the exit was reserved for guests only. I explained to him that I had just finished my lunch and intended to leave to go to the beach. He proceeded to call the lifeguard, security (have pictures of all them harassing my family) . These people have never been trained on how to treat a guest, let alone a human being. I was second guessed and treated like a criminal for trying to use an exit that I was directed to in the first place. I chose to go back inside and have a word with the manager, she did apologize, but she had no control of the situation. I have visited many SOFITELS around the world, I use Trip Advisor as a reference with all my traveling plans and never felt so infuriated for being treated so poorly . Shame on the awful costumer service this Hotel offers, it is not even worthy of a ONE STAR.
Hotel Nacional Inn Guarujá
3.6/542 avaliações
Jardim Asturias
Ótimo hotel, muito limpo, organizado e café da manhã muito bom. Atendimento muito bem feito pelos funcionários. Sabem muito bem o que estão fazendo com presteza e suavidade. Recomendo muito, custo benefício ótimo não tem igual, vale muito a pena.
Hotel Ilhas da Grécia
4.3/565 avaliações
Enseada
We were a group of friends and everything was great. The hotel is just next to the beach, they offer you chairs and umbrellas for the beach if you need them, and the staff is very nice indeed. The rooms are clean, comfortable and with everything you need. The hotel amenities work properly, it is certainly a place to repeat. Highly recommended!!! Thanks to all the hotel staff for the good treatment 😊
Hotel Guarumar
3.6/515 avaliações
Pitangueiras
The room is very small, well swallowed, the air conditioning is the old one and it makes a lot of noise. The bed is not good and the dressers worse yet! We miss a place to extend the wet clothes. The cleaning is well above, they don't even exchange bed clothes. In the bathroom is good to play a sanitary water or something like pq had a ugly little bitch bowing in the water that stands in the box. The pool area is also bad. The breakfast is very weak. The only positive point was the reception service, which is very affordable, but I do not recall the hotel.
ibis Styles Guaruja
5/51 avaliações
Enseada
The location was good and the breakfast was good. I plan to visit again ~ The price is cheap and the room is small and tidy. good
The Falls Hotel
4.1/533 avaliações
Enseada
Lovely hotel but very disappointed in our room. The water pressure was non existent and on the first day the water was cold. We told reception only to be told it should be fine. Next morning the water was too hot to get into the shower again regardless of what way you turned the knob. Reception didn’t even ask us how our stay was when checking out. Two days without a decent shower is not what you want from a four star hotel. Other than that the bar is great. Overlooking the river and great service. The young waiter Liam deserves a shout out as he was excellent, very attentive and friendly. The pool facilities are also excellent with a hot tub outside overlooking the woods. Could have easily been an excellent review but the reception let the hotel down.

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Quantidade de hotéis79
Quantidade de avaliações341
Maior preçoR$ 3.094
Menor preçoR$ 91
Preço médio (fins de semana)R$ 607
Preço médio (dias úteis)R$ 528