Akto Homestays

The service is very good, but if you go to stay, you must be careful about the uncle who helps us carry our luggage downstairs. He will guide you to eat the delicious beef hot pot. In fact, there is a restaurant opposite, and he helped us carry our luggage upstairs. After waiting for us, they told us that the restaurant opposite the hotel does not accept individual customers. After we finished eating, we realized it and went to the restaurant opposite to ask. They said that it only accepts individual customers. The hot pot was expensive and tasteless. Ordering the shrimp sliders turned out to be... Made of flour, the uncle is from the restaurant behind! Be sure not to eat it, it tastes really bad

It is completely seasonal price. This room is only 2 or 300 yuan in the average city, and it is indeed 1280 now. As soon as I entered the room, I asked the waiter to change all the bedding because there were obvious stains on it. With the absolute is in the restaurant downstairs to order a ”cucumber skin egg soup”, which is cucumber skin plus egg, should it be understood as ”cucumber skin, egg soup”, egg = skin egg?

The room is very beautiful, there are three different room types in a small courtyard, the room is slightly smaller. Going out, you can see Baisha Lake and Snow Mountain, parking is convenient, the heater is easy to use, I feel very satisfied to live in such a homestay in Baisha Lake, the restaurant is Sichuan cuisine, the taste is OK, the price is a bit expensive, but understandable.

Facilities: Because of the unclear room ventilation and room type, 1.5 points is not enough. The lake view room is actually a 20-foot container converted board room. Due to limited space, the air circulation in the room is not smooth. And the standard oxygen concentrator cannot provide oxygen for two people at the same time. If you need oxygen at night, the oxygen concentrator cannot be placed in a suitable position beside the bed because there is no socket beside the bed, and the oxygen concentrator is also noisy. The air quality of the whole room is poor. Even if the fresh air fan is turned on, the CO2 concentration is maintained at 900+. In terms of room selection, Ctrip only has lake view rooms and starry sky suites, but the actual hotel divides lake view rooms into lakeside lake view rooms and tall lake view rooms, which is inconsistent with the description in Ctrip. In addition, when the toilet ventilation window of the tall lake view room is opened, there is a safety hazard of kowtow before entering the room because of the blind spot of vision. Service: The overall service experience is also very poor. 3 points are given to the attitude of facing the problem and the sincere and hard-working manager. Specific performance: 1. There was no prior communication before check-in. After the scenic area is closed, the gate of the scenic area, which is also the entrance of the hotel, is placed with a row of road bollards on the roadside, which is easy to miss, and the car is parked on the side of the bicycle road, which is a great safety hazard. The road bollards can be moved back 3 meters toward the gate to make room for parking. Compared with the hotel's conscious help for guests to carry their bags upstairs before check-in, the hotel did not consciously help guests carry their bags downstairs from the upper floors when checking out. The midnight duty service phone could not be reached. It is worth affirming that the hotel manager can respond promptly in the middle of the night, and can face our feedback squarely. We are also satisfied with the attitude of handling problems. Environment: Located by the Karakul Lake, facing the Muztagh Ata Peak, the location is impeccable. Hygiene: Overall satisfactory, there are still a lot of coffee grounds in the coffee machine.

The hotel is newly opened. All the hardware facilities are relatively new. The sanitation is also very clean. The environment is also very good. There is a large parking lot. Parking is free. The front desk lady is very beautiful. Check-in is convenient and fast.