O hotel estava bem para um deslocamento de voo. Tive um problema com o serviço de navegação que esperava quase 2.5 horas para serem recolhidos e cada vez que liguei, eles disseram que estavam lá e finalmente eles disseram que o motorista não me viu. Finalmente, quando o vi, ele tinha uma atitude... Mesmo no regresso ao aeroporto, ele tinha uma atitude no carro, como se alguém comesse o pequeno-almoço... Quando o recepcionista estava lá, ele era muito amigável e desculpa por não me lembrar do nome dele, mas se ele ler isso, ele sabe. Falámos sobre viagens e comida mexicana, ele fez a experiência geral merecer e pessoas Como estas precisam de Mais no serviço de hospitalidade.
I’ve stayed here dozens of times. This stay we had no heat in our room. At checkout I told the front desk he should have maintenance check our room heater. I had a picture of the thermostat and showed him the air temp in the room was a chilly 62 degrees. He responded by saying they had turned off the boilers yesterday because it was warm outside. I told him that was ridiculous and wondered why they were not turned on again for the night. When I told him we woke in the middle of the night and we were cold, he simply stated we should have called the front desk and they would have brought us a space heater. I told him that’s ridiculous and 62-63 degrees is unacceptable. He offered no other solution, apology, or a credit of any sort. This is very disappointing as most of my other stays here were just fine.
A área é boa de manhã, mas fica um pouco longe da parte mais movimentada do centro, então pode não ser tão seguro para caminhar. O quarto é enorme!!! No entanto, não é limpo! Havia um pouco de cabelo no banheiro, cápsulas de café deixadas na cafeteira e meus pés coçavam quando eu andava descalço. O carpete parecia sujo. Mas precisei passar a noite lá para um show e era a opção mais barata perto do local, então não tive problema.
Muito conveniente e confortável para o transporte para o edifício principal de Meio 10-15 minutos.Você Pode andar através Da Skyway.Os dois restaurantes com SUA própria porta são Muito deliciosos e boa atitude de serviço
Bom para o preço.Um pouco usado EM lugares, MAS bem equipado.Apreciou a sala com UMA microonda.O Pessoal no escritório frontal era muito útil e provavelmente a melhor coisa sobre este hotel. Eu tinha um pacote entregue no Frente antes Da minha chegada. Infelizmente, parecia ter desaparecido. Possívelmente, alguém tomou ou deixou EM erro. Não é UMA questão enorme, e não espero que eles assumam a responsabilidade, MAS a jovem que me ajudou era muito desculposa.
I did not realize Indigo was part of the IHG chain, but now are fully aware of the Indigo brand. The hotel check in was on the 2nd floor and parking was inconvenient with construction. The height into the covered parking was not very high. We were fortunate to find one of the last spots. The three different Indigo staff that we met were extremely friendly to meeting our needs. The hotel maid (room service attendant) also assisted us with additional needs. Our last night at the hotel. We witnessed about 25 college students carelessly riding the motorized scooter (Lime) in the streets disrupting traffic, pedestrians, and compromising safety of the city of Rochester for about 30 minutes. There was not a single law enforcement present after the incident. It not only affected Indigo, but also Hilton and Hilton Garden Inn. My bad for not taking a video of this.
Facility was quiet and comfortable. Had a good price. No issues.
Appeared building had recently been acquired by new Owners. Lawn sprinkler was broke and sprayed into the same spot in the ground all night. Elevator door frame appeared to have been painted with the skill of a 5 year old. I hope they continue to fix these minor details.
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8,5/10
Very Good
BBruce BerggrenI booked 2 rooms, 4 nights via trips.com and 1 night via a credit card portal. We normally book direct with the hotel but it the 3rd party sites offered lower costs.
Neither third party booking site disclosed a $3 parking fee at the time of booking. Looking at the hotel website, I also do not see a parking fee disclosure. Mankato is a relatively small town, and the location is not busy enough to justify a parking fee; charging it as a surprise/undisclosed fees (resort, parking, etc) is a dishonest practice you should abandon if you want repeat business.
We were generally happy with the housekeeping, beds and room features. Issues with the TV signal and room keys were resolved by the staff in a timely manner.
I chose Fairfield based on past good experience with Mariott/Residence Inn/Fairfield breakfasts in other cities. We appreciate access to a basic breakfast, and were pleased with the coffee, fruit, and bagels. However the quality of the main course (instant scrambled eggs and so-called ”omelettes”) was disappointing. Yogurts were exclusively fat-free (chalky taste) in a padlocked at 9am sharp. Sausage patties (frozen/warmed) were in short supply and also not appetizing. For the room rate we paid, we hoped for a better breakfast.
RRochelle Johnson-BentGreat location and amenities. The staff were always quick and available to answer any questions or provide items needed. The room was clean and had everything we expected. Towels, bed, room and all-around hotel smelled clean. There’s always someone cleaning around the hotel. They also had plenty of staff to address different needs, which is impressive given so many business struggling to keep staff. My only issue was too much chlorine in the pool made it really hard to breathe (maybe they need better air circulation) and it burned everyone’s eyes.
Also, luckily I read the reviews online so I knew to expect the parking fee. But it wasn’t noted on the booking page or website when I looked. But for the rate/deal we got on the room, the parking fee wasn’t a big deal. We came in pretty late each night and was able to find parking, but it was limited so I see what people meant in the reviews. I would definitely stay here again!! Oh and the breakfast was nice and hot and very clean. Plus, lots of options.
Also Outback is right next door, (walk across the lot) for nearby restaurant option.
GGuest UserI had to book a last-minute hotel due to a flight delay. This one was more budget friendly than the other options. It also had a free shuttle bus (that I believe runs 1 per hour). The hotel is a bit run down and older as you would expect from the price but the bed was comfortable, room was clean and the check-in staff was nice. There is 1 restaurant walking distance but it closes at 10pm.
DdingjiwenThe hotel is ideally located right in the city center, felt very safe, and offers on-site parking. The rooms were good, and the facilities are excellent. Highly recommended.
GGuest UserMy boyfriend and I really enjoyed our stay at the Cambria hotel. He went to conference in downtown St. Paul while I checked out the Twin Cities. Location is excellent. My boyfriend easily took the #54 bus into St. Paul using the bus stop right next to the hotel. I checked out the MN Valley National Wildlife Refuge (a 3 min drive away) and the Mall of America / IKEA (free hotel shuttle which was super easy to use) in addition to other sites that I drove to (hotel offers free parking with plenty of open spaces). The free morning coffee in the lobby was delicious and strong. While breakfast was not free, the hotel room has a microwave and mini-fridge for us to make our own breakfast (oatmeal, bagels, yogurt, etc.) and keep cold soda/beer in our room. I also enjoyed their swimming pool. The water is cool but good for doing laps. Finally, we enjoyed their spacious, clean, and modern rooms. Thank you, Cambria!
GGuest UserReception not in ground floor lobby, but on second floor. ”Front door” not readily evident. Parking available according to Website, it is in adjacent parking ramp and a separate fee. Room spacious, well appointed with many electrical outlets, TV, telephone, couch, small but adequate closet. Bathroom, nicely lighted, very functional shower, toiletry amenities, good towels and cloths. Window view over parking ramp and city in distance.
SSophialezouIt was not even noon when we arrived at the hotel, and the beautiful staff at the front desk let us check in directly, which was a big surprise. The second floor of the hotel is directly connected to the mall. I hadn't been out for a few days and was right next to the mall and the hotel, which was super convenient. The room was clean and tidy, unlike many old American hotels, it was very new. Minnesota Nice really experienced it 😊
MMiss InformationBeautiful old girl, kept elegantly up to date. My King room was tastefully furnished but the older heating system was a bit noisy and I had to crank it to 25°C to combat the -14°C external weather coming in through the window. This overheated the room everywhere except near the desk, where I needed to work for most of the evening. Brisk! Shower was blissfully hot. Towels, robes and toiletries all stylish but does anyone else have trouble getting product out of those tiny Aveda bottles? You need a vise-like grip! Doorman was lovely but front desk only brusquely efficient. A little more warmth on a cold night would have been nice. Hostess at the Grill even colder! This was all made up for the next day with exceptional service, smiles and warmth at The Drake, where the blueberry salmon and eggs on toast shouldn't be that delicious but IT IS! Please try it!
AAlgero Jermaine BrownHotel was oké for a flight layover. I had an issue with the shuttle service I waited for almost 2.5 hours to be picked up and each time i called they said they were on there way and finally they said oh the driver did not see me. Finally when I see him he had an attitude….. even in the return trip to the airport he had an attitude in the car like someone ate his breakfast…. On check out there was a guy at the reception, he was super friendly and great sorry I don’t remember his name but if he reads this, he know. We spoked about traveling and Mexican food, he made the overall experience worth it and people like these we need more in the hospitality service
JJer (JQLP)I’ve stayed here dozens of times. This stay we had no heat in our room. At checkout I told the front desk he should have maintenance check our room heater. I had a picture of the thermostat and showed him the air temp in the room was a chilly 62 degrees. He responded by saying they had turned off the boilers yesterday because it was warm outside. I told him that was ridiculous and wondered why they were not turned on again for the night. When I told him we woke in the middle of the night and we were cold, he simply stated we should have called the front desk and they would have brought us a space heater. I told him that’s ridiculous and 62-63 degrees is unacceptable. He offered no other solution, apology, or a credit of any sort. This is very disappointing as most of my other stays here were just fine.
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