Hi, accidentally I made another payment when check in. Hotel kindly promise to refund the paid amount. However, after communicated with front desk, the refund status still remain unknown from 26-Mar till today…..which is quite disappointed with such service
I was disappointed with the room assigned to me because the water heater was not working. I reported the issue to the reception, and a staff member came to inspect it. He informed me that the hotel electrician was not available at that time and that the issue would be fixed the following morning. I explained that I needed hot water for a shower, and he said he would check with the receptionist—but he never returned.
I called the reception again to follow up, and the receptionist told me that the staff member had reported the issue as resolved, which was not true. The receptionist then offered to transfer me to another room. I agreed because I needed to take a shower. Unfortunately, the new room was smaller and lacked some basic facilities. I called the reception once more to request a floor towel, but I was told that none were available at the moment due to certain reasons.
Overall, the experience was very inconvenient.
ممتااااز ونضيف وخدمه سريعه ، الاصنصير مو دايم فاضي لان مافيه الا واحد ف اكثر من مره اضطريت اطلع وانزل درج، لاحظت شي واحد وهو الفطور كانو مرجعين بعض الاشياء اليوم الثاني وكان لونها متغير مثلاً صحن الحمص مرجعينه نفس حتى كان فيه جزء مأخوذ منه وشفته ع نفس الشكل اليوم الثاني ولونه مصفر لانه من اليوم الي قبله واللبنه بعد وقت الفطور عندهم من سته لعشره صراحه وقت قليل .. مايجيبون الفطور للغرفه ولا يردون عالتليفون مطعمهم اصلاً
الباقي لاااا يعلى عليه برضو عندهم حلى الاكلير لذييييذ جدا جدا جداً
كان فيه بنت سعوديه من الريسبشن طلعت تبغى تاخذ كوب قهوه مسكينه وعلى اخر الوقت يعني محد بيشرب اصلاً وقام ناداها الطباخ ع ما اظن . كان مصري وقال لها ممنوعين وان صاحب الفندق مانعنا نخليكم واعتذرت مسكينه وراحت
Hotel próximo a Red Sea,Umluj100% dos visitantes escolhem essa área
Em Umluj, Waves Hotel fica a cerca de 1 minutos de carro de Mar Vermelho e a 8 minutos de Praia de Umluj.
Agende uma visita ao spa de serviço completo. Após um dia na praia particular, você pode aproveitar outras instalações recreativas, como uma piscina externa. Este hotel também oferece Wi-Fi de cortesia e serviços de concierge. É fácil chegar até as atrações da área com nosso traslado local (sobretaxa).
Saboreie uma deliciosa refeição no um restaurante ou experimente os petiscos servidos na cafeteria. Este hotel também oferece serviço de quarto 24 horas. Feche o fia com uma bebida refrescante em um bar/lounge. Buffet de café da manhã grátis é servido diariamente, entre 6h30 e 10h30.
As comodidades presentes incluem balcão de recepção 24 horas, armazenamento para bagagem e um elevador. Hotel tem 4 salas de reunião disponíveis para eventos. Estacionamento grátis com manobrista está disponível no local.
Sinta-se em casa em um de nossos 152 quartos com frigobares e TVs LED. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais via satélite para a sua diversão. Banheiros apresentam chuveiros com chuveiros com efeito de chuva e secadores de cabelo. As comodidades incluem telefones, além de escrivaninhas e chaleiras elétricas.
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GGuest UserI was disappointed with the room assigned to me because the water heater was not working. I reported the issue to the reception, and a staff member came to inspect it. He informed me that the hotel electrician was not available at that time and that the issue would be fixed the following morning. I explained that I needed hot water for a shower, and he said he would check with the receptionist—but he never returned.
I called the reception again to follow up, and the receptionist told me that the staff member had reported the issue as resolved, which was not true. The receptionist then offered to transfer me to another room. I agreed because I needed to take a shower. Unfortunately, the new room was smaller and lacked some basic facilities. I called the reception once more to request a floor towel, but I was told that none were available at the moment due to certain reasons.
Overall, the experience was very inconvenient.
RRoki930201Before I came, I was like: 'What kind of resort charges me 25,000 for one night, and that doesn't even include transportation?'
After I came, I was like: 'Okay, totally worth it.'
I stayed at both Desert Rock and Shebara, and both are under Red Sea Global. After experiencing them, I can say both were absolutely worth the price.
Moreover, this kind of experience is truly unique among all the places I've ever visited worldwide, just like Bora Bora in Tahiti, it's perfect as a ultimate travel goal for everyone's lifetime.
Shebara is like an alien spaceship docking station, while Desert Rock feels more like a Martian base nestled in the mountains and valleys.
Millions of years ago, this place was once a seabed, which explains the incredibly unique rock formations. The rooms are seamlessly integrated with the mountains, and every tiny design detail reflects an extraordinary aesthetic. Walking on this suspension bridge in the evening, gazing at this beautiful scenery, gives one a feeling of profound tranquility and wonder.
Both of these hotels have now been added to my list of places I'll definitely revisit many times.
MMjeed AlahmdiThe hotel is very beautiful; the staff's service, location, and sea view are fantastic. The food is amazing, and the chef is brilliant. I ordered Italian dishes for dinner, and they were delicious. However, I wish they would improve the breakfast menu or make it a buffet. Repeating the same main dishes for breakfast for three days was unsatisfactory, and we hope for better service.
FFahadقضينا وقتا ممتعاً ٢٥-٢٧ يناير في هذا المنتجع الفاخر جدا
كل شي بيرفكت فوق الخيال لا استطع الوصف بدقه
الموظفين رائعين مهنيين لديهم تدريب عالي وأخلاقهم عاليه . وأخص بالشكر الانسه ريناد والسيد منصور خالد اخجلونا من شدة حفاوتهم واهتمامهم
قررنا العوده مراراً في هذا المنتجع
شكرا لصاحب فكرة هذا الصرح في هذا المكان المناسب الخلاب وشكراً للاداره على اختيار هؤلاء الشباب الرائع
وعلى الجوده في كل مكان بالمنتجع
We had a wonderful time in this luxurious resort. Every was thoughtful and perfection and it was an indescribable experience. The staff are professional and highly trained and have been a great addition to our experience. I would like to personally thank Mr .Mansour and miss.Renad for their exceptional service.
We have decided to come back again and would like to thank the resort and its sponsors for a wonderfully place. And most importantly thank you thank you
AAnonymous UserThe hotel is relatively close to the airport, but the surrounding area is too remote to book a car. You'll have to rent one yourself. You need to prepare the necessary documents for renting a car in advance. The hotel staff has private cars available for rent, but they're not cheap.
CChanKTThe hotel location is very near the airport. Also, the car rental company AVIS has a staff inside the hotel. I rent a car from.AVIS in Jeddah, I return the car in Tabuk. The AVIS staff can come to this hotel to complete the car return and use the same car to take me to the airport. It is very convenient. Other things of the hotel are good also
GGuest Userممتااااز ونضيف وخدمه سريعه ، الاصنصير مو دايم فاضي لان مافيه الا واحد ف اكثر من مره اضطريت اطلع وانزل درج، لاحظت شي واحد وهو الفطور كانو مرجعين بعض الاشياء اليوم الثاني وكان لونها متغير مثلاً صحن الحمص مرجعينه نفس حتى كان فيه جزء مأخوذ منه وشفته ع نفس الشكل اليوم الثاني ولونه مصفر لانه من اليوم الي قبله واللبنه بعد وقت الفطور عندهم من سته لعشره صراحه وقت قليل .. مايجيبون الفطور للغرفه ولا يردون عالتليفون مطعمهم اصلاً
الباقي لاااا يعلى عليه برضو عندهم حلى الاكلير لذييييذ جدا جدا جداً
كان فيه بنت سعوديه من الريسبشن طلعت تبغى تاخذ كوب قهوه مسكينه وعلى اخر الوقت يعني محد بيشرب اصلاً وقام ناداها الطباخ ع ما اظن . كان مصري وقال لها ممنوعين وان صاحب الفندق مانعنا نخليكم واعتذرت مسكينه وراحت
FFAISALHadi and his services are excellent, clean and staff are excellent.
And I realize that it's a new semi-new, which means God's will bless the Compassionate.
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