Stay conditions are good. Everything is in line with the description. Every 2-gi day to change towels and bedding. Check-in for people with little computer experience can cause problems ( when we arrived there was no service in the reception). The problem is also with telephone contact, because the service is only English. I don't know him and I couldn't report a problem that appeared when I arrived at my house and found the lack of keys that I left in the drawer of the 145 room cabinet in Nola Riverside Gdańsk on Siechnica Street. I called a few times on +48 798 886 854 and the machine was speaking English all the time. I think we're in Poland ? . It's good that my wife had the keys and we got to the apartment, but the next one had to change the locks, so because I couldn't contact the hotel my trip increased by 350 PLN because of the purchase of the locks
Hotel próximo a Old Town,Gdansk100% dos visitantes escolhem essa área
UUsuário convidado2025.06.07
The hotel has a great location—very close to the old town and surrounded by many restaurants, making it convenient for exploring the area.
Parking: The hotel offers underground parking located in a nearby building. However, it is quite expensive. Just across from the entrance to that building, there's a public parking lot available at about half the price. It might be worth considering this more economical option.
Breakfast: The breakfast at the hotel is on the pricier side compared to similar hotels. Fortunately, there are plenty of nearby restaurants where you can enjoy a more budget-friendly breakfast in a relaxed, non-hotel setting.
The hotel is very clean, spacious, well organized with dedicated staff. It has all the facilities. Delicious restaurants on the ground floor. We used the washing and dryer machines easily and everything worked perfectly. Totally recommend!
Horrible customer service, no reply for a day.
Asked only to change dates of my stay nothing else.
I've changed travel tickets twice list 30 dollars on it Because they weren't answering I've booked another place for 2 days, claimed free cancelation three times it was rejected by Trip.com and still no answer from Noli so I canceled another stay lost on cancelation 70 Dollars and came to see what the property and people are working there. They have a camera everywhere but noone came to help me to check in even after messaging to Trip.com customer service, was able to reach them only by call after almost one hour of trying to check in. And the code they asking while checking in is different from your booking so think twice before choosing this place. -10
Horrible customer service.
Location and the breakfast was perfect.
The hotel is very clean and the staff very friendly and helpful
Basically the whole package was fantastic and we really enjoyed our stay.
Hotel próximo a Old Town,Gdansk100% dos visitantes escolhem essa área
JJohnO2025.06.18
Hospedar-se no Radisson Gdansk não foi apenas uma viagem, foi uma experiência. Desde o momento em que entramos no tranquilo lobby perfumado com yuzu e cedro, fomos envolvidos por elegância e requinte.
Nossa suíte tinha vista para um dos canais. O jantar com estrela Michelin do hotel foi inesquecível, assim como a experiência tradicional no spa onsen.
O serviço foi intuitivo, discreto e verdadeiramente de classe mundial. Cada membro da equipe nos tratou não como hóspedes, mas como visitantes de honra. Este é mais do que um hotel de luxo — é onde a hospitalidade se torna arte. Vale cada iene.
One of the best hotels I have stayed in. Receptionist was very friendly and had a smooth checkin. Room was cozy and comfortable and had all amenities. The best part of hotel is the breakfast it’s out of the world I was positively surprised with the hot food selection and the place is neat and tidy and posh. I would highly recommend. The price is also great and location is next to zest train station.
This hotel has the advantage of being quiet in a residential area, but it's a little far from the main street. I liked the unique atmosphere after being assigned to the room, but the room was dust, a spider(?), and shower booth mold. It was a pity that the hygiene was terrible.
Eu consegui sair Da cidade por tram ou autocarro, MAS o carro de tram era um pouco longo.Claro que você Pode andar para a cidade, MAS leva Cerca de trinta minutos.O albergue parecia um pouco velho e não tão limpo, MAS era útil.
Great location across the road from the Old Town.
Room was good, breakfast was fantastic, great selection of food. We had dinner two nights and was substantial and tasty.
Will book again if we go back to Gdansk
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103 avaliações
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9,0/10
Great
GGuest UserI recently stayed at this hotel and while the location and views are quite decent, the overall service fell short of expectations.
Firstly, basic amenities such as drinking water were not provided. When we asked, the receptionist even suggested that we drink tap water, which was quite surprising for a hotel of this standard.
Secondly, the service level was disappointing. The bellboys did not assist us with our luggage upon arrival, which is something typically expected.
Overall, while the hotel has potential due to its location, the service quality clearly needs improvement.
GGuest UserThe hotel is very conveniently located, which is definitely a plus. However, there are several issues that prevent it from truly living up to its five-star rating.
At check-in, we were not informed that parking was paid. As a result, after three days of stay, we were required to pay a rather significant amount at check-out, which came as an unpleasant surprise.
The rooms are generally comfortable and well equipped, but in the bathroom there were noticeable uncleaned areas and fingerprints on the faucets, indicating that housekeeping was not done thoroughly.
I would also like to specifically mention the breakfasts, which were a complete disappointment. From a five-star hotel belonging to an international chain, a very different standard is expected. The food was not fresh and appeared dried out (see photos), the selection did not change from day to day, there was almost no pastry, desserts were limited to just two items, and there were no vegetarian options at all, which seems strange for a hotel of this level.
GGuest UserConvenient location. Bus, tram, and train right on your doorstep. Lidl in the basement! Parking in the underground car park is easy, but the €11 price is a bit steep... but it's safe! Awesome breakfast! Highly recommended. The gym is showing its age, not bad, but not good either...
The only real drawback... the ladies who clean the rooms are ”very, very perfunctory.”
Otherwise, highly recommended!
LLachyn OjarovaHorrible customer service, no reply for a day.
Asked only to change dates of my stay nothing else.
I've changed travel tickets twice list 30 dollars on it Because they weren't answering I've booked another place for 2 days, claimed free cancelation three times it was rejected by Trip.com and still no answer from Noli so I canceled another stay lost on cancelation 70 Dollars and came to see what the property and people are working there. They have a camera everywhere but noone came to help me to check in even after messaging to Trip.com customer service, was able to reach them only by call after almost one hour of trying to check in. And the code they asking while checking in is different from your booking so think twice before choosing this place. -10
Horrible customer service.
LLilunxianxingyushijianHotel location is not in the city, but the price is OK, the bus stop is at the door, this hotel is Ford Motor Hotel! Opposite the hotel is kfc grandfather! Winter stay to avoid New Year's Day, the price is cheaper!
EElenaLonAmazing hotel right in the heart of the Old City. Everything is just around the corner. Beautiful views from the rooftop bar (and amazing cocktails, too). We have experienced impeccable service, I am very impressed with how friendly and attentive everyone has been. Our room (accommodating family of 3) was very spacious and so clean, everything was new. You can select your pillows if you like and get extra toiletry items from the reception. I would absolutely come back as this was truly a great one night stay!
GGuest UserNot the first time staying here, cozy room, and friendly receptionists. just opposite the Central Railway Station. very practical to go anywhere.
RRobert_A very enjoyable stay.
Excellent soundproofing of the windows meant there was no airport noise despite being located next to the terminal.
Good breakfast, comfortable bed, and a good-sized room.
A definite yes!
MMandymoo1Great value hotel in the old town. The hotel was lovely and clean. We stayed in a standard room, it had a double bed, sofa, coffee table, balcony tea and coffee making facilities. Breakfast was buffet style and very very busy. We only used it once. Much nicer places to eat a short 5/10 mins in the centre.
GGrace@ZacThe breakfast was good, and the hotel's location in the Old Town is fantastic – you step right out into various attractions, which is super convenient. It's an easy walk to the riverside to soak in both the ancient and modern vibes of Gdansk. The evening views by the river are beautiful, though it was quite windy and chilly; it would probably be even more pleasant in the summer. The hotel staff were friendly and helpful. Overall, for this price, staying in the Old Town felt like a great deal. I'd definitely consider coming back if I get the chance! Recommended with four stars.
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