Hotel próximo a Mactan,Lapu-Lapu City27% dos visitantes escolhem essa área
Mmiabuchanan2026.02.14
The hotel is in a great location — very close to shops and only a short walk to the beach, which made getting around really easy. The pool was nice and clean, and while the gym was small, it was still manageable for a basic workout.
The room came with lots of thoughtful amenities like toothbrushes and combs, which was a nice touch. Breakfast had a wide variety of options, so there was something for everyone.
However, there were a few downsides. The shower didn’t drain properly and the toilet was clogged during our stay — although to their credit, the staff responded quickly and sent someone to fix the issues. The hotel also had a noticeable damp smell in some areas.
Overall, the staff were kind and proactive, and the location is very convenient.
Hotel próximo a Cebu Downtown,Cebu City67% dos visitantes escolhem essa área
11352200****2026.01.24
The room was clean, and the location was convenient, right next to a Chinese church. The breakfast was fantastic! The staff were all very welcoming. The rooftop pool was clean, had attentive service, provided towels, and you could even order food there. SM Big Mall is definitely worth a visit!
The restaurant supervisor and crew greeted my mom with a birthday song and a cake during our stay. It was nice for them to do that. The photographers also made a way for the complimentary photoshoot to push through despite the inclement weather; my mom liked the photos very much. You wouldn’t need to go far to eat or to buy daily needs or for pasalubong since there’s a mall with 7-11, pasalubong shops, and restaurants like Buzz by Bohol Fee Farm. For me, the best part of the resort is the beach itself, because the northwest corner of Panglao is less frequented by tourists, hence marine life thrives better here and it’s much more serene. I would like to come back here again. Thank you, Modala! 🫰
I enjoy my stay with Maayo Hotel. The amenities is great, thr location is good too. I can see the Mactan Bridge as well as the sea. They have a pool and I enjoyed my time swimming in there. 10/10 for Maayo!
Excellent hotel with great facilities. In house dinning, poolside bar and rooftop bar are great for unwinding. Front desk, housekeeping staffs show excellent professionalism. Nearby malls for other dinning options are within walking distance. Excellent stay at the hotel.
Hotel próximo a Mactan,Lapu-Lapu City27% dos visitantes escolhem essa área
JJo Labago2025.12.10
We enjoyed our 4 nights stay in savoy,though the rooms are not that spacious,but enough to move around with luggages, the food is also tasty, everyday they have different menus,the amenities and the view, on the 18th floor is wow...you can see the landscape of cebu by day and by night..memorable indeed..we enjoyed our pool and beach time too.. we will definitely come back again, all the staffs are so nice and polite..special thanks to the feont desk Jeremy, we enjoyed our last 2 nights stay because of him.
we had an amazing stay at this hotel! From the moment we arrived, the warm ambiance made us feel relaxed and welcomed. The decor is elegant yet cozy, creating the perfect atmosphere for a comfortable getaway.
The highlight of our stay was definitely the food. Every meal was exceptional—beautifully presented, full of flavor, and clearly made with high-quality ingredients. Whether it was breakfast, dinner, or room service, everything exceeded our expectations.
The staff were friendly, attentive, and always eager to help without ever feeling intrusive. The combination of great service, delicious food, and a wonderful atmosphere made this stay unforgettable.
Highly recommended for anyone looking for a truly enjoyable hotel experience!
Hotel próximo a Cebu Downtown,Cebu City67% dos visitantes escolhem essa área
GGuest User2025.12.31
Good location. This hotel is located just in front of North Bus Terminal. So, it's very convenient to go anywhere in Cebu island. Also, there's a 7ELEVEn on the ground floor. Breakfast is yummy, and view from the room is wonderful.
The room is good for couple or friends, the bed is comfortable and clean. The hotel is near the beach and restaurants which is a plus. The price for 1 night is not bad. Will recommend staying at hennan to everyone planning a trip to Panglao Bohol.
Hotel próximo a Cebu Downtown,Cebu City67% dos visitantes escolhem essa área
LLyn Martinez2025.12.08
✔️Location: good if you are shopping to Ayala or SM, accessible to both
❌Food: not so good choices. Also I booked 1 adult then 2kids. In other hotels, Seda, Parklane, Shangri-La, they don't let me add an additional fee as the breakfast is already good for two adults so the 2 kids are good as 1 adult. But here, I have to add payment. Also, on our 2nd day, a group went down at 7am for breakfast, apparently few food left.
❌Service: I asked for a room service as their vault is not functioning. Called 5x but its been more than 2 hrs and no one came. Handsoap (refilled) is empty. No bathroom tissues either which is essential as I have kids.
❌Security: I think its not 24/7 as no one manned the entrance during day time. High possibility of outsiders to get inside the hotel.
Very Good
124 avaliações
8.3/10
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THB 961
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9.1/10
Great
GGuest UserThe hotel is very clean and tidy, making disinfection and sanitation reassuring. The breakfast offers a wide variety of options, with many different kinds of fruits. The combination of Chinese and Western dishes is excellent and delicious. The location is superb, and the kids' play area is also a lot of fun.
LLoy T YNearby to Ayala Malls. Eateries are nearby. Near to services like laundromat, barber, massage, convenience shops and etc. Hotel staff from front desk to security personnel are showing good service to the guests.
MmiabuchananThe hotel is in a great location — very close to shops and only a short walk to the beach, which made getting around really easy. The pool was nice and clean, and while the gym was small, it was still manageable for a basic workout.
The room came with lots of thoughtful amenities like toothbrushes and combs, which was a nice touch. Breakfast had a wide variety of options, so there was something for everyone.
However, there were a few downsides. The shower didn’t drain properly and the toilet was clogged during our stay — although to their credit, the staff responded quickly and sent someone to fix the issues. The hotel also had a noticeable damp smell in some areas.
Overall, the staff were kind and proactive, and the location is very convenient.
BBeverly J. BeverleyWe love Nustar so much! This is probably our 5th time here! Stayed here from Nov 5 to 7 as it’s Mine and my bros bday and it was after Typhoon Tino. As always they are very accomodating, friendly and helpful and gave me a piece of cake and fruit bowl but this time I ask for a happy birthday note on the monitor for background pic for me & entire family as celebration but they keep telling me they will send someone up but no one really came from the IT department . I did expect a happy birthday greeting on the monitor it would have been very special, but I understand as maybe they are so busy and under staff because of the typhoon and instead of 2 pm check and we were able to check in very late like 5:30 pm because they’re probably under staffs but all of these did not ruin our overall stay as new star staffs are all very welcoming. We had birthday dinner in the good luck hotpot which is just inside Nustar as well. Thank you Nustar for being very welcoming , friendly and hand on chest when Greeting guest is such a Nustar trademark  please trade me a guest feel welcome and at home
GGuest UserBreakfast was great. The location is excellent, close to everything, and easy to find. My only minor issues were the lack of in-room slippers and no toiletries provided. However, they made up for it by offering unlimited drinking water conveniently located just outside the room.
PPinkRangerThe room is good for couple or friends, the bed is comfortable and clean. The hotel is near the beach and restaurants which is a plus. The price for 1 night is not bad. Will recommend staying at hennan to everyone planning a trip to Panglao Bohol.
GGioTAll bookings at Nustar Resort include breakfast and access to the Executive Club Lounge located on the 23rd floor of Fili Hotel.
Mini-Bar is complimentary with a selection of 2 local beers, juices, and sodas. Nespresso machine with 4 capsules. TWG tea. Bottled water is unlimited. I appreciate the fridge being very cold.
Gerlain Paris branded bathroom amenities, as well as bath salts for the large bath.
Afternoon Tea (2:30 pm - 4:30 pm)
Light snacks with a limited selection of savory and sweet bites, they need to improve on this.
Evening cocktails and canapés (5:30 pm - 7:30 pm)
Excellent food buffet. I like the lechon quesadillas, jalapeño cheese poppers, and siomai. I appreciate the bartender crafting cocktails from a menu of drinks.
I understand the hotel is still brand new, but they need to do multiple inspections before releasing the room to guest. Vanity mirror was dusty from construction.
The Butler service was very attentive, many thanks to Ice (Butler) for making my stay pleasant, he would escort me to the pool, and even breakfast buffet at Fili Hotel bypassing the crowd at the entrance.
Breakfast Buffet is at Fili Hotel which is extensive and one of the best in Cebu. The problem is the crowd, while Nustar Butlers will escort Nustar guests to a table, there’s no dedicated tables for Nustar guests, which confuses the restaurant staff with seating assignments. Alternatively, the breakfast buffet at the executive club lounge is quiet but with limited options, they should have an a la carte menu to expand options like other international luxury hotels.
The security at the lobby entrance is wildly inconvenient and inconsistent, every time you enter you need to prove you’re a guest of Nustar and not a guest of Fili or a casino player. It’s weird that they are sometimes overly strict and many times just ignore people passing by. Guests have a keycard to use elevators what’s the point of the guards that have a list of people’s names and room numbers, if anything that’s a security risk.
The pool service is lacking. Shared between 2 hotels and the upcoming grand summit. The pool area lacks service of a 5-star hotel, towels need to be claimed at a towel hut. My expectation is that there are staff that will setup loungers with towels for guests. And since the pool facility is shared with the muncher large Fili Hotel it can get crowded. Fortunately, Nustar has a private infinity pool which was closed my stay.
Nustar Resort has potential to be Cebu’s most luxurious hotel, they have the hard product with their spacious luxurious rooms, but they need to improve their soft product - the service from the butlers are outstanding and personal, but everyone else seems to be lost. For the asking price of 250-300 usd per night there’s a lot to expect.
Nustar is primed for excellence but falls just short of achieving refined luxury. I’m hoping Nustar partners with Marriott and rebrand under Luxury Collection. Or even Hyatt with Unbound Collection.
SStan LeungCrimson Hotel has excellent staff, friendly service, and great facilities such as the bubble pool party on Saturdays and private beach snorkeling. The location is a bit far from the city, but the shuttle helps. Rooms are clean though somewhat dated, and dining in the hotel restaurants is pricey, with overall costs on the higher side.
AAnonymous UserThis was my second time staying at Solea Hotel. Overall, it was a pleasant experience. The breakfast was very good, with a wide variety of food choices, and the room rates are affordable, which makes the hotel a good value for money.
However, I was slightly disappointed with the check-in process this time. We booked three rooms, but upon arrival, only one room was available. We were allowed to check in to the first room and were asked to wait there while the other two rooms were being prepared.
Although the official check-in time is 3:00 PM, we only received the keys for the remaining two rooms at around 5:40 PM. The staff kept telling us that the room keys would be “to be followed,” but despite several follow-ups, the waiting time took around 2–3 hours, which was quite long. Since the rooms were booked online in advance, we were expecting them to be ready on time.
That said, this was the only time I experienced this issue. During my first stay, everything went smoothly and I had no complaints. I still appreciate the hotel’s amenities and affordability, and I hope the check-in process can be improved in the future.
GGuest UserWe stayed at the Shanghai-La Mactan Cebu for a week. The resort is absolutely gorgeous with incredible employees- everyone is helpful and courteous. The resort has multiple daily activities including snorkeling which were great. We tried most of the restaurants and they were great! Acqua which was Italian was tasty ; Buko Bar was also yummy! Highly recommended for a relaxing hotel with good pools and calm environment.
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