The hotel environment is very good, the most impressive thing is that the breakfast is very rich, far exceeding expectations. The only fly in the ointment is that there is no free parking space, but parking nearby is also very convenient.
The room was very clean and large. We arrived later than dinner time and communicated with the hotel staff in advance, and they still left us a sumptuous dinner. The breakfast was delicious and the front desk staff was very friendly and welcoming
Even during the busy winter holiday season, I was able to have a comfortable stay without any mistakes.
I was able to eat the most delicious breakfast in Norway, which is unique to Norway. It was well-balanced, but it was really delicious, so be careful not to eat too much 😊
In the evening, it takes time when group check-ins overlap, but it's okay, they are efficient and everything went smoothly.
The room is equipped with a kettle and refrigerator, which is convenient.
This hotel is especially good value for money for travelers from Asia and travelers from all over the world. There are really many different languages spoken here.
The room was very clean and had a luxurious feel to it. The hotel management is quite professional; since my luggage was delayed, the staff even kindly helped me charge my two power banks. The breakfast selection was rich and varied. However, paying for parking was inconvenient as the hotel couldn't pay the parking fee on my behalf.
I recently stayed at Thon Hotel Polar in Tromsø and it was overall a great experience! The hotel is located in the city center, very close to the airport bus station, surrounded by many restaurants and convenience stores, and within walking distance to many attractions such as the Aurora Museum and the pier. The location is quite convenient.
Although the room is not big, it is clean and tidy, fully equipped, and the bed is very comfortable, providing me with a warm resting space in the cold winter. The floor heating design in the bathroom is a big plus, and you won’t feel cold at all when taking a shower. The breakfast provided by the hotel is very rich and varied, including fresh bread, smoked salmon, eggs, cereals and a variety of hot drinks, allowing people to start their journey every day with energy.
The service staff are very friendly and are always happy to provide local tourist information. They will even help to check the aurora forecast, which is impressive. Overall, Thon Hotel Polar is an excellent accommodation choice when traveling to Tromsø, with high CP value, and is recommended to travelers who want convenient and comfortable accommodation!
The room was spacious and new, and the breakfast was absolutely amazing – the best and most diverse we had on our entire trip, even better than the Radisson Blu in Oslo. It was incredible value for money. My only minor concern was that the door automatically locks itself one minute after being closed, which felt a bit less secure when leaving the room.
Not recommended for those who want to take photos. The sea-view rooms have railings everywhere, making it difficult to get good shots. The rooftop bar was closed, supposedly due to the weather, but it really wasn't that bad.
The room wasn't huge, but it was perfectly adequate for our needs. We booked a sea-view room on the highest floor, the 10th. The two large windows offered a truly stunning view, with distant snow-capped mountains and city lights clearly visible.
Downstairs, the lobby provides complimentary tea and coffee. Conveniently, there's also a Best Arctic office right next to the lobby. We booked all three of our day tours there, and the departure point was very close to the hotel. All in all, the location is excellent and incredibly convenient.
Check-in was a bit slow, so be prepared to be patient.
The hotel is outdated and is scheduled to be refurbished in 2025 or 2026.
The lobby is ”super” small with no design theme (for what that matters).
My room was small and poorly laid-out...plus, the bed was so soft it was uncomfortable and I knew my back would suffer, so I placed the thin topper on the floor and slept on that.
Once housekeeping left at the end of the day you could not obtain extra blankets or pillows...all I had was one small, rectangular pillow....I did not get a good sleep!
The gym could only be accessed by climbing a narrow, winding set of stairs...I never got there.
The front office staff was amazing...so pleasant and accommodating....despite all the demands placed on them.
I was thankful I was only staying for 1 night.
This hotel is at the waterfront right in the center of town. It offers excellent value! Afternoon tea, buffet dinner, breakfast and free tea/coffee all day are included in the price. There's a sauna on the 5th floor together with a small gym. A jacuzzi is available for a small fee. Bus 42 from the airport stops just behind the hotel so it's less than a min walk to the reception. The staff are friendly. The room is clean and quite spacious. Best value in town! I'll definitely stay here again.
Very Good
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EE0738****The room was spacious and new, and the breakfast was absolutely amazing – the best and most diverse we had on our entire trip, even better than the Radisson Blu in Oslo. It was incredible value for money. My only minor concern was that the door automatically locks itself one minute after being closed, which felt a bit less secure when leaving the room.
RRavissara S.The room is spacious and clean. Great view from the room's window. I really like the room layout and it is beautifully furbished. The kitchen is great because it comes with A COMPLETE set of kitchen utensils. You will never run out of anything. This is also my first time staying in an apartment-like hotel in Europe, so I was impressed by the dishwasher. The floor is also warmed, which I like. Especially, in the bathroom, my feet didn't feel cold at all, unlike other places. I could not use the kiosk to check-in, but it worked just fine on my iPhone. I was worried about using smart key in my iPhone, as I read a lot of complaints from other reviews. However, it worked perfectly, including the entrance, elevator, and my room. I had no issue at all despite my thick phone case. During my stay, I met no staff. Luckily, there was not any issue, so everything was fine. Lastly, the location is the best. it is located in the centre, and there are several supermarkets nearby. Overall, it is a great place to stay and the price is very affordable. I think I will stay here again if I have a chance to return to Tromsø.
GGuest UserThe hotel is outdated and is scheduled to be refurbished in 2025 or 2026.
The lobby is ”super” small with no design theme (for what that matters).
My room was small and poorly laid-out...plus, the bed was so soft it was uncomfortable and I knew my back would suffer, so I placed the thin topper on the floor and slept on that.
Once housekeeping left at the end of the day you could not obtain extra blankets or pillows...all I had was one small, rectangular pillow....I did not get a good sleep!
The gym could only be accessed by climbing a narrow, winding set of stairs...I never got there.
The front office staff was amazing...so pleasant and accommodating....despite all the demands placed on them.
I was thankful I was only staying for 1 night.
__WeChat288246****Not recommended for those who want to take photos. The sea-view rooms have railings everywhere, making it difficult to get good shots. The rooftop bar was closed, supposedly due to the weather, but it really wasn't that bad.
GGuest UserThis hotel is at the waterfront right in the center of town. It offers excellent value! Afternoon tea, buffet dinner, breakfast and free tea/coffee all day are included in the price. There's a sauna on the 5th floor together with a small gym. A jacuzzi is available for a small fee. Bus 42 from the airport stops just behind the hotel so it's less than a min walk to the reception. The staff are friendly. The room is clean and quite spacious. Best value in town! I'll definitely stay here again.
11350982****The room was very clean and had a luxurious feel to it. The hotel management is quite professional; since my luggage was delayed, the staff even kindly helped me charge my two power banks. The breakfast selection was rich and varied. However, paying for parking was inconvenient as the hotel couldn't pay the parking fee on my behalf.
HHans jr.Das Hotel hat eine tolle Lage und vom Zimmer aus hatten wir einen tollen Ausblick.
Das Zimmer entsprach dem üblichen Standard
Ein Restaurant gab es im Hotel nicht, man bat uns Mikrowellenessen an (Burger Pizza)
Aber fußläufig waren einige Restaurants zu erreichen
Parkplätze gab es nur kostenpflichtig und ziemlich teuer (24,- € pro Tag)
__WeChat316449****The room wasn't huge, but it was perfectly adequate for our needs. We booked a sea-view room on the highest floor, the 10th. The two large windows offered a truly stunning view, with distant snow-capped mountains and city lights clearly visible.
Downstairs, the lobby provides complimentary tea and coffee. Conveniently, there's also a Best Arctic office right next to the lobby. We booked all three of our day tours there, and the departure point was very close to the hotel. All in all, the location is excellent and incredibly convenient.
Check-in was a bit slow, so be prepared to be patient.
__KUANI recently stayed at Thon Hotel Polar in Tromsø and it was overall a great experience! The hotel is located in the city center, very close to the airport bus station, surrounded by many restaurants and convenience stores, and within walking distance to many attractions such as the Aurora Museum and the pier. The location is quite convenient.
Although the room is not big, it is clean and tidy, fully equipped, and the bed is very comfortable, providing me with a warm resting space in the cold winter. The floor heating design in the bathroom is a big plus, and you won’t feel cold at all when taking a shower. The breakfast provided by the hotel is very rich and varied, including fresh bread, smoked salmon, eggs, cereals and a variety of hot drinks, allowing people to start their journey every day with energy.
The service staff are very friendly and are always happy to provide local tourist information. They will even help to check the aurora forecast, which is impressive. Overall, Thon Hotel Polar is an excellent accommodation choice when traveling to Tromsø, with high CP value, and is recommended to travelers who want convenient and comfortable accommodation!
EE2691****The room was small, and there were very few power outlets. The USB socket on one side of the bedside was broken, but I was able to borrow a power strip with three outlets from the front desk, and they told me there were more outlets under the bed. Without that power strip, there would only have been two outlets plus one USB port available by the window.
If you leave early, the hotel front desk offers a simple breakfast, which was decent. During normal breakfast hours, gluten-free options are also available.
The shower stall in the bathroom was very small, making it a bit awkward for a woman to shower comfortably. The floor tiles in the shower had a steep slope for drainage, so I had to really grip with my feet to avoid bumping into the right-angled, double-door shower enclosure.
The front desk staff member who checked me in on the first day was quite good; she informed us that the aurora would be very strong that night and the next, advising us to keep an eye on the sky.
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