“I recently stayed at this hotel and overall had a very pleasant experience. From the moment I arrived, the staff were welcoming, professional, and always ready to assist with any requests. Check-in was smooth and efficient, which made a great first impression after a long journey.
The room itself was clean, comfortable, and well-maintained. The bed was especially cozy, allowing for a good night’s sleep, and the amenities provided were more than adequate for a relaxing stay. I also appreciated the little details, such as complimentary toiletries and the overall quiet atmosphere, which made it easy to unwind.
The hotel’s location is definitely one of its strong points. It was conveniently situated near key attractions, restaurants, and public transport, making it easy to get around without much hassle. This added a lot of value to my stay.
That said, there are a few areas where improvement could be made. Some parts of the room felt slightly dated, and occasional delays in service were noticeable during peak hours. However, these were relatively minor issues and did not significantly affect the overall experience.
Overall, I would recommend this hotel to travelers looking for comfort, convenience, and friendly service. With a few small improvements, it has the potential to be an even better place to stay. I would certainly consider returning in the future.”
Este hotel foi, sem dúvida, o mais confortável de toda a viagem. Em primeiro lugar, o conforto geral do quarto é excelente, a roupa de cama é macia, a disposição é sensata e é muito relaxante estar no quarto, sem qualquer sensação de opressão. O que mais me agradou foi o excelente isolamento acústico; ao fechar a porta, tudo fica muito tranquilo. Seja para descansar à noite ou para uma sesta durante o dia, consegui dormir profundamente, o que é ótimo para quem tem sono leve.
A vista também é fantástica, com o mar visível da cama. As vistas do mar ao amanhecer e ao anoitecer são especialmente terapêuticas, e observar o mar melhora o humor. O pequeno-almoço também é de alta qualidade, com uma grande variedade e sabores deliciosos, e os ingredientes são frescos, o que me deixou muito satisfeito e pronto para começar o dia de bom humor.
No geral, é um local tranquilo e confortável, com uma vista para o mar que é um bónus, e um pequeno-almoço bem pensado. Recomendo vivamente, seja para umas férias relaxantes ou para um bom descanso. Não queria ir embora depois de ficar aqui, a relação custo-benefício e a experiência foram excelentes.
Shō Hotel is a fairly new hotel, bear in mind that it’s located in Jelutong and it’s 15 min of driving to Georgetown. It’s situated in a nearby quiet neighbourhood. It has all the facilities, gym, laundry room, swimming pool, bar, and not forget to mention there are 2 EV charging bays in LG basement parking level (40kW each with reasonable price - download Renergy app), free parking, welcome drinks for every day of stay, etc. The room is too spacious till looks empty I might say.
Few complaints I have to highlight:
1. Water pressure isn’t strong enough to cool down my body after a long day walking around Penang.
2. There is unpleasant cleaning detergent smell when opening the room door. Hope the management could do something to improve it.
3. Basement parking can be narrow for bigger car or MPV.
4. The bathroom glass is black, however we still can see the shadow of the person having a dump or taking a shower.
O hotel é muito acessível para o preço.
Primeiro, falando sobre o lugar, o quarto é muito espaçoso, uma família de quatro pessoas não se sente apertada, tem uma vista ampla para o mar e, com as cortinas abertas, entra bastante sol.
O banheiro tem banheira e chuveiro, o espaço é grande o suficiente para ficar várias noites sem cheiro de esgoto.
A geladeira é bem gelada e o ar-condicionado funciona bem.
Usando os serviços eletrônicos, basta escanear o código QR e pedir para reporem os produtos de higiene pessoal, água engarrafada, chinelos descartáveis e até mesmo para limpar o quarto. Chegará em cerca de dez minutos.
Há uma dúzia de mesas para você se sentar no saguão e o sorvete tem um preço razoável. Não fique parado na porta esperando o ônibus.
Há seguranças uniformizados no saguão, na entrada. Você precisa passar o cartão na porta antes de usar o elevador. Você só pode acessar o seu andar.
Há uma feira noturna perto do hotel, a 10 minutos a pé da Love Lane, e restaurantes e supermercados não ficam longe.
Lugares ruins, o hotel é antigo, a descarga do vaso sanitário vaza um pouco, a porta do box não fecha direito, mas não chega a vazar água para o chão. O chuveiro na banheira não tem pressão suficiente. Seria muito melhor tomar banho no box.
Há lixo embaixo da cama, poeira na borda da mesa, manchas pretas no papel-toalha e não me atrevi a usar as xícaras. Todo o quarto tem tomadas britânicas de três pinos, não há tomadas de dois pinos para barbeador elétrico no banheiro, a TV só tem sinal de TV, sem Bluetooth.
This is my second time staying here. As always every thing is perfect. They allowed us to have an early check in since the room was ready early. From check in to check out time everything was smooth. Luckily we were able to see again our favourite staff Ady but this time we saw many new faces. Thank you Ady for wonderful service again. Not forgetting Joshua as the Front Office Ambassador and the Duty Manager i forgot his name though. The housekeeping also maintained their good service to ensure our room condition was perfect. Kudos to Harun for the great work! And also thank you for the maintenance staff Rahim for assisting me to get better wifi connection. Please maintain what you all doing!
The location is fantastic, right by two large shopping malls, making dining and shopping incredibly convenient—just a three to four-minute walk away. While you'll need a taxi to get to the old town attractions, it means the area is much quieter.
There's a Hua Yang restaurant right under the nearby Gurney Plaza, and the wait times are much shorter than in Kuala Lumpur, so I finally got to eat there!
The facilities are a bit lacking and can't compare to five-star hotels in China.
However, the service is excellent, and they even offer a shuttle bus.
Breakfast was a bit disappointing; they start clearing up right on time, and the variety isn't huge.
Overall, the service was very good and proactive.
We had a busy itinerary, which means we arrived back at the hotel late at night. In this case, we had to use the hotel restaurant service. Which, was an excellent idea. For the rest, talking about location, amenities, staff and cleaning, there are no objections. Everything was excellent.
I am very pleased with the service given by the receptionist. They are welcoming and very friendly. They had been going an extra mile for my birthday during the stay and it made my day. 🥰 Thank you so much again for the hospitality and for the upgrade. The room is spacious and have all the basic amenities. The only thing that I think the hotel can improve is adding more variation to their channels on the TV and all the lift need to be available during peak season since it is a hassle to wait for the lift and missed out a few times just because of the lift is full. However I would definitely stay here again the next time I go to Penang for all the other reasons ☺️
Location around 1.5 km away from many tourist attractions, like upside museum, UNESCO heritage sites etc.. we had to grab taxi everytime. There is a pool on 1st floor, big enough for children to swim around. Its from 7 am to 7 pm. But to be honest, it could be until 9 pm, kind of strict rules. Check-in counter staff was not that welcoming / nor smile, neither kind words/ But cleaning staff and security was kind, smiling every time as we enter the hotel.
Although the hotel opened in 2014, the rooms' facilities and cleanliness are still very well-maintained. The shower has great water pressure, making for a very comfortable bathing experience. The pillows in the room were a bit uncomfortable for me – too high and too springy. The bed was large and the mattress was very comfortable. My room didn't come with bathrobes. It was quiet at night, and the air conditioning in the room was strong. Directly opposite the hotel is a large shopping mall, and a big supermarket is not far away. It's also within walking distance to various attractions. The infinity pool is excellent, with a good long lane for swimming. Breakfast is served from 6:30 AM to 10 AM, and the food selection is substantial and fitting for a 4-star hotel, offering everything you'd expect.
Ótimo
1829 avaliações
9,0/10
Preço a partir de
IDR 1.195.906
por noite
Verificar disponibilidade
Veja todos os hotéis com Gym em Penang
Explore avaliações de hóspedes de hotéis em Penang
Ver tudo
8.1/10
Very Good
GGuest UserI was upgraded to a Deluxe room but it was at the extreme corner next to the service staircase. Grateful for the upgraded but the room conditions were not up to par . Hair in shower room , the shower holder fell when I was taking it out and it dropped on my toe . Hence the blue black toe shown ( hehe ) . I could not sleep the whole night as the air con was very very noisy even when I lower the adjustment. The day curtain was torn . I sound it out to reception the next morning to see whether they can change my room as I was staying for another 2 nights . They did and I reckoned it was another up grade as now the room has a standing shower room . In the other previous room , you have to stand in the bath tub to shower and for a man of 65 , it is a bit tricky . The hotel really needs an up grade too . It is in a good location and CAT bus is nearby . The CAT shuttle is a complimentary bus that moves around the town area .
The saving grace for my trip was that the staff was up to par and reacted quickly . Well done on this .
Now , I wait for my toe to heal .
GGuest UserThis hotel truly deserves a good review. I'd definitely stay here again on my next visit.
**Service:** Top-notch! The hotel knew we needed to change (Penang was so hot!), and they let us check in early at 10 AM since a room was available. Water was also delivered to our room very quickly.
**Location:** Super convenient. There's a 7-Eleven right next door and a shopping mall.
**Accommodation Experience:** I requested a standing shower room in advance, and that's exactly what I got. The bed was quite large, and the overall feeling was spacious and clean.
**Dining:** During the May Day holiday, there was about a 5-minute wait for breakfast, which was perfectly acceptable.
GGuest UserThe room was spacious and clean, with a great view from the window. The service was exceptional; they helped with luggage as soon as I got out of the car and delivered it to my room after check-in. The location is also excellent, with a fantastic night market downstairs.
GGuest UserFacilities: The hotel's facilities exude a sense of luxury and elegance everywhere. However, they're also a bit impractical. For example, the sink is too wide; an Asian woman might have to stand on her tiptoes to wash her face, and her stomach would be pressed against the cold basin.
Cleanliness: It was generally clean, but there was mold around the shower gel and shampoo dispenser.
Ambiance: No issues at all, a century-old hotel with a central sea view.
Service: Everyone was quite enthusiastic, but I still wonder if tipping is expected/necessary?
DDidimeinvFacilities: Excellent. The gym is good, and so is the pool.
Cleanliness: Very clean. Turndown service was provided daily with aromatherapy.
Environment: This is the only area in Penang with a beach.
Service: Warm and welcoming. Replenishments were very prompt.
QQiufengqiuyeAlthough the hotel opened in 2014, the rooms' facilities and cleanliness are still very well-maintained. The shower has great water pressure, making for a very comfortable bathing experience. The pillows in the room were a bit uncomfortable for me – too high and too springy. The bed was large and the mattress was very comfortable. My room didn't come with bathrobes. It was quiet at night, and the air conditioning in the room was strong. Directly opposite the hotel is a large shopping mall, and a big supermarket is not far away. It's also within walking distance to various attractions. The infinity pool is excellent, with a good long lane for swimming. Breakfast is served from 6:30 AM to 10 AM, and the food selection is substantial and fitting for a 4-star hotel, offering everything you'd expect.
GGuest UserTHE MOST AMAZING HOTE I HAVE EVER STAYED IN 10/10
1. Hotel Locaiton: Perfect as its not in the city and by the beach, amazing for relaxation. Hotel is surrounded by souvenir shops and street food. 10miute walk from Ferringhi Walk where there is a nice selection of street food but my favourite of all is that its just a 2 minute walk from my favorite restaurant in Malaysia, Ferringhi Garden. Penang trip isnt complete without going to Ferringhi Garden. Its an amazing restaurant with the most beautiful collection of plants, there is no other place like it in Malaysia.
2. The Hotel: Nothing bad to say about it. The design, the decor, everything about this hotel makes me want to stay there even longer. Its such a nice feeling being there. Facilities are clean and complete.
3. The Room: CLEAN. NICE. SPACIOUS. BEAUTIFUL. Every inch of the room is to my liking, i could not have asked for more. Mattress is thick and oh so comfortable. Aircond was cold. Room was very spacious.
4.The Buffet: The room came with breakfast for 2 and it was the perfect buffet to start each day with. Selection was incredible even better than a lot of buffet Ramadan Ive been to. They had everything from selections of breads, to nasi lemak with 12 different sambals, 5 different meat dishes to eat it with, assorted fruits, assorted cheeses, 2 types of porridge with the FULL suites of condiments, salads, pastries, roti canai with all the curries you will ever need, to your above average selection of continental breakfast menus like, beef bacon, beef and chicken sausages, hash browns, deli meats, smoked fish. And there is more! there is a made-to-order menu which many patrons are not aware of. I tried the minute steak and it was good!(pictured below)
PS: Hakimi from breakfast service was spectacular, I requested strawberries for my picky 2 year old and he delivered. On the other hand, ANIS FROM THE OMELETTE STATION WAS RUDE TO MY WIFE, SHE NEEDS TO IMPROVE HER SOCIAL SKILLS(this is my one and only complain)
Overall my stay was 10/10 and this will be the ONLY hotel i will be staying at if when im at Batu Ferringhi. I plan to go to Park Royal Batu Ferringhi Annually, its just that good!
GGuest UserThe hotel environment was clean and comfortable. I especially loved the lobby area, which was perfect for relaxing and enjoying a cup of tea. The hotel was very thoughtful, as they provided welcome drinks every night, which made the stay feel extra special.
One downside was that the shower was not working properly, and the water flow was uneven. The drainage system was also poor, causing slight flooding in the bathroom while showering. In addition, there was a strong smell coming from the bathroom drain.
However, if these bathroom issues could be improved, the overall experience would be really good and enjoyable.
SShengxiaotuExtremely satisfied, very satisfied.
Checked in on the 20th floor and enjoyed the view while waiting.
Hygiene: The room was spacious, clean, and tidy, with a separate wet and dry area in the bathroom.
Facilities: The infinity pool on the top floor was fantastic, with plenty of loungers and towels available. The pool water was also very clean.
Environment: Downstairs, the hotel is surrounded by convenience stores, coffee shops, restaurants, and nail salons.
Service: The check-in process was very thorough, with detailed explanations about WiFi connection, air conditioning temperature control, pool opening hours, and more.
GGuest UserThe room is spacious, and Harun always does an excellent job cleaning it; his service is enthusiastic.
Facilities: Good.
Service: Very good, though it's a shame they don't allow a slightly later checkout 😂. They require checkout at 11 AM, and by 12 PM, they were already calling us to hurry up and leave. They're quite strict about not allowing late check-outs, probably because rooms are in high demand during peak season.
Environment: Very quiet, you can't hear any motorbike noise, and it's convenient for getting to all the attractions.
Para reservar um hotel na Trip.com, basta inserir seu destino, as datas da viagem e o número de hóspedes no campo de pesquisa. Em seguida, navegue pelos hotéis disponíveis e selecione o de sua preferência. Siga as instruções para inserir as informações de pagamento e concluir a reserva.
Como encontrar hotéis baratos na Trip.com?
Há várias formas de descobrir hotéis acessíveis na Trip.com. Você pode restringir os resultados da pesquisa filtrando os hotéis conforme a faixa de preço da sua preferência ou classificar os resultados por preço para ver primeiro as opções mais em conta.
Onde posso encontrar as ofertas de hotéis da Trip.com?
O Trip.com oferece uma seleção diversificada de ofertas e promoções de hotéis diariamente, durante todo o ano. Você pode encontrar facilmente essas ofertas especiais em nossa página de ofertas. Além disso, se você for membro do nosso programa de fidelidade, poderá fazer login em sua conta e encontrar tarifas com descontos exclusivos nas páginas da lista de hotéis.
Como conseguir hotel gastando menos?
Às vezes, reservar hotéis no meio da semana é mais barato, mas também depende da estação do ano.
Quantos hotéis estão disponíveis na Trip.com?
Na Trip.com, você pode encontrar mais de 1,5 milhão de hotéis em mais de 230 países ou regiões. Ainda não decidiu qual hotel reservar? Navegue pelo nosso site e encontre sua acomodação ideal!
Posso cancelar ou alterar minhas reservas de hotel na Trip.com?
Depende da política do hotel e da data do cancelamento. Verifique a seção de políticas nas páginas dos hotéis listados. Para cancelar ou alterar suas reservas, faça login na sua conta Trip.com, clique em "Minhas reservas" e siga as instruções.
Como posso entrar em contato com o atendimento ao cliente Trip.com?
O atendimento ao cliente Trip.com funciona todos os dias. Acesse o atendimento ao cliente no site ou app Trip.com e envie sua solicitação. Você também pode entrar em contato por telefone ou chat, dependendo da sua localização.