this is my second stay here..will always be my frst choice if i’m in penang..love the hospitality,cleanliness and the strategic place…easy access to the beach and many choices of food nearby..
The overall hotel experience was excellent. There are two shopping malls nearby, and the hotel’s pool and jacuzzi are great. The room lighting is just right, and the in-room dining is reasonably priced. The bathroom amenities are from Elemis, which is a nice touch. Breakfast was also good with plenty of options. Overall, it was a very pleasant stay.
I am very pleased with the service given by the receptionist. They are welcoming and very friendly. They had been going an extra mile for my birthday during the stay and it made my day. 🥰 Thank you so much again for the hospitality and for the upgrade. The room is spacious and have all the basic amenities. The only thing that I think the hotel can improve is adding more variation to their channels on the TV and all the lift need to be available during peak season since it is a hassle to wait for the lift and missed out a few times just because of the lift is full. However I would definitely stay here again the next time I go to Penang for all the other reasons ☺️
I just stayed for one night. Which was enough for me.
Be aware this is not part of the official Rainbow Resort Hotel. Upon seeing my confirmation, the receptionist told me my room was an Airbnb. The building is a hotel as well private rooms that are rented out.
The room itself was very spacious, 70 sqm with one bedroom and a living space. It had obviously been repainted recently (it smelt a fresh paint) so the walls were clean. Air conditioning and basic amenities were provided.
The building itself, has seen a lot of wear and tear. If you’re on a budget and want a spacious room it will meet your needs.
For the price I think it’s quite reasonable if you’re there for a short stay.
The hotel is next to a beach, and a swimming pool downstairs. There a few restaurants across the road.
Misleading and Inconsistent Children’s Breakfast Pricing - Prior to my stay, I referred to the TRIP website, which clearly stated that the breakfast price for children was RM44.80 per child. However, on the morning of 26th December 2025, I was charged RM56.00 per child for my 6-year-old.
When I questioned this discrepancy, the manager claimed that the updated price was already reflected on the website. This was not accurate at the time of my booking, and I was not informed of any price change in advance. I have screenshots of the pricing information as reference. This situation was misleading and caused unnecessary inconvenience.
It was a wonderful stay! My family and I really love the hotel. From check in until check out, everything was smooth. Extra credit to the team and staff. We had a stay there to celebrate my husband’s birthday, they helped out with the decorations of the room. It was so delightful.
This is my second time staying here. As always every thing is perfect. They allowed us to have an early check in since the room was ready early. From check in to check out time everything was smooth. Luckily we were able to see again our favourite staff Ady but this time we saw many new faces. Thank you Ady for wonderful service again. Not forgetting Joshua as the Front Office Ambassador and the Duty Manager i forgot his name though. The housekeeping also maintained their good service to ensure our room condition was perfect. Kudos to Harun for the great work! And also thank you for the maintenance staff Rahim for assisting me to get better wifi connection. Please maintain what you all doing!
I stayed on high floor and was able to enjoy a beautiful city view from the room. The room was well-equipped with convenient facilities such as hangers to hang our towels and an LG brand water dispenser where you can choose the temperature you prefer for drinking. Overall, everything was good and comfortable.
The only thing worth mentioning is the parking fee. Every day have to go down lobby redeem the parking but the car park still charges RM9 (we stayed 3d2n), which is something guests may want to take note of.
“I recently stayed at this hotel and overall had a very pleasant experience. From the moment I arrived, the staff were welcoming, professional, and always ready to assist with any requests. Check-in was smooth and efficient, which made a great first impression after a long journey.
The room itself was clean, comfortable, and well-maintained. The bed was especially cozy, allowing for a good night’s sleep, and the amenities provided were more than adequate for a relaxing stay. I also appreciated the little details, such as complimentary toiletries and the overall quiet atmosphere, which made it easy to unwind.
The hotel’s location is definitely one of its strong points. It was conveniently situated near key attractions, restaurants, and public transport, making it easy to get around without much hassle. This added a lot of value to my stay.
That said, there are a few areas where improvement could be made. Some parts of the room felt slightly dated, and occasional delays in service were noticeable during peak hours. However, these were relatively minor issues and did not significantly affect the overall experience.
Overall, I would recommend this hotel to travelers looking for comfort, convenience, and friendly service. With a few small improvements, it has the potential to be an even better place to stay. I would certainly consider returning in the future.”
Good stay at Jazz Hotel Penang 👍
Really satisfied with my trip here. The room was clean, spacious and comfortable, with a bathtub and even a complimentary bath bomb which made the stay extra relaxing. Love the rooftop pool and the overall modern vibe.
Location is convenient — walking distance to Straits Quay and easy access to Gurney area for food. Staff were friendly and helpful throughout the stay.
Overall a pleasant experience, will definitely come back again!
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7,1/10
Ssj91this hotel is good overall, but when we arrived, they told us that we didn't have a booking with them and they couldn't locate our booking and details. the room was also said to be taken, and they are waiting for a cancellation in order to get our room. There is a lot of confusion among staff. some visitors were told to leave their rooms once they have entered. we waiting 1 hr 30 min to get our room. so check in was at 4.30pm. parking was also very inconvenient, as we had to park at the basement, which was impossible to even get one if you came into the hotel late and a T&G card was also needed to get validated before leaving the hotel if we wanted a free spot. Room was very spacious and clean. the tea and coffee was hard like its never been changed.
耳耳東氵罒幸一止Bayview Hotel Penang is excellently located near to good food and sights. The hotel staff are helpful and kind, and the hotel premises itself is grand though it has seen more gloried days in the past. The rooms are spacious and beds comfy, the pillows a little thin but one can request for extra foam pillows if required. i like that they have a QR code guest cam scan and ask for services online, which supercedes calling on the phone. Me and my friend enjoyed our stay though the view was a tat disappointing cuz we didn't get the full bay view. 🙂
GGuest UserThis hotel was truly the most comfortable stay of our entire trip. First off, the overall comfort of the room was excellent. The bedding was soft, the layout was well-designed, and just being in the room felt incredibly relaxing, not at all cramped. What impressed me most was the soundproofing – once you closed the door, it was completely quiet. Whether it was sleeping at night or napping during the day, I could always get a peaceful, sound sleep, which is fantastic for light sleepers.
The view was also incredible; I could see the ocean right from my bed. The sea views in the morning and evening were particularly therapeutic, and just watching the ocean made my mood so much better. The breakfast also lived up to expectations, with a rich variety and great taste. The ingredients were fresh, and I felt completely satisfied, ready to start the day in a good mood.
Overall, it was quiet, comfortable, the sea view was a huge bonus, and the breakfast was thoughtfully prepared. Whether you're looking to relax on vacation or just get some good rest, I highly recommend it. I honestly didn't want to leave after my stay. The value for money and the overall experience were absolutely top-notch.
GGuest UserOverall it is clean and tidy. Location is quite good. 5mins away from night hawker/food street. Appx. less than 15 mins car ride away from shopping mall. The only minus point is face towel only provided on last day of trip and no comb provided.
GGuest UserThe Eastern & Oriental Hotel in Penang is a five-star hotel brimming with history, located in the George Town heritage area, and it's the only five-star hotel by the sea in the city center. The hotel is divided into the Victory Annexe and the Heritage Wing. Although the Heritage Wing is currently closed for renovations, the Victory Annexe still offers a comfortable stay. The rooms are spacious with vintage decor, and the infinity pool with sea views is impressive. Breakfast is varied and delicious. The hotel's location is excellent, within walking distance of Penang's main attractions, such as Mural Street and the Kimberley Street Night Market. In terms of service, the hotel provides private airport transfers and luggage assistance, demonstrating a high standard of service. Despite some facility limitations due to renovations, the overall value for money is still very high, making it suitable for travelers who appreciate a blend of history and modernity.
YYanne DjieWe had a wonderful stay at this hotel. The room was spacious with a beautiful view, and the private beach made the experience even more special. The hotel facilities were great, and the service was excellent throughout our stay. Breakfast was also very varied and enjoyable.
When one of our rooms had an issue, the hotel responded quickly and handled it very well. They provided us with a new room, upgraded it, and even gave us a complimentary gesture.
Thank you, Angsana 🙏
AArina AkhirIt was a wonderful stay! My family and I really love the hotel. From check in until check out, everything was smooth. Extra credit to the team and staff. We had a stay there to celebrate my husband’s birthday, they helped out with the decorations of the room. It was so delightful.
AAnonymous UserFantastic! Exceeded my expectations.
The swimming pool is great for families (two adults, one child), and the water is quite clean. Plus, there's a slide!
Inside the hotel, there's a huge swing set that's perfect for photos.
Breakfast offers a wide variety, including both Southeast Asian and Western options. The fruits are incredibly fresh, and the jackfruit was especially delicious.
All the hotel staff are very nice and have excellent attitudes.
They also provide complimentary bicycles for guests, including both single and tandem bikes.
Our room had a partial sea view, and all the amenities were very clean. The outlets are international, so I didn't need a travel adapter at all.
I highly recommend watching a fire show. You can find many options just a 10-minute walk down the beach.
When walking along the beach, you can really notice that the sand at the hotel's section is much finer than elsewhere.
SSylvia Wan 2908I booked a king-size bed for me and my daughter. The room was very big (huge huge size) and had two large air conditioners. There was also a big sofa, a table, and chairs in the room, which made it very comfortable.
The bathroom was very clean, and I really liked the shower because it had different water settings you could change.
Every day they give two welcome drinks, and you can choose alcohol, tea, coffee, or juice.
The hotel also has a kids’ play area, a gym, and a yoga room. They provide filtered water, so you can refill your bottle anytime.
We ordered the smoked duck pasta and nasi lemak. The nasi lemak was really delicious.
This hotel is so closed to the airport.
I really loved this hotel and will definitely stay there again.
AAnonymous User2nd time stayed in this hotel! Perfect location, walkable distance to famous breakfast Toh Soon cafe (old shop).
Highly recommended! Room was clean and quite spacious!
There are swimming pool and gym room but too bad we have no time to use these facilities 😂
overall very good 👍🏻👍🏻
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