Hotéis 4-Star em Yerevan, Armenia

It's a good Hilton Express hotel, and it feels about the same as a three-star hotel in China. The location is not far from the Republic Square, and the room is relatively large in Yerevan. There are some supermarkets nearby, so it's very convenient to buy things.

Overall, it's okay. The room was clean and there were welcome snacks, but the staff training needs improvement. When we checked out, we gave the front desk clerk our meal card, and he didn't say anything. But when we got to the door and were about to leave, he came out and told us to wait a moment while they checked the room. After they finished checking, the doorman told us we could leave, and the clerk didn't say anything at all. It felt like I hadn't checked out and was stopped. It was terrible.

I came to Yerevan with friends and was lucky enough to stay at this hotel. It's a 4-star hotel, very grand and high-quality, with complete facilities, including a gym. The location is extremely convenient, right next to Republic Square. The breakfast was also great. I loved it! 💕

The first good impression came from the reception with their helpful and professional approach. The room was spacious and comfortable. The hotel didn’t save on coffee/tea bar. The location is great with a nice view to Zoravor Surp Astvatsatsin Church.

Facilities: Complete, it is best to bring your own toothbrush, toothpaste and slippers are provided. Hygiene: OK Environment: Not bad Service: Not too timely, a little slow But overall it is OK, after all, the location is excellent, next to the square.

The hotel is located in the very center, within walking distance of the Cascade, there are very tasty restaurants nearby. The girls at the reception are very friendly, the breakfast is good. We will recommend it to friends and acquaintances.

Arrived at 3 am. They put me in a room where someone was sleeping 😀 . About 30 minutes later they gave me a room. Everything is clean. No extra smells. The guys at the reception during the day are adequate. I wrote everything in advance, it is unpleasant to wait so much at night (for this I took off 1 star). In the room there is a minibar, tea and coffee, a kettle. A robe. In my room for two there was 1 tiny shampoo, 1 tiny shower gel and soap, a toothbrush. A room for two! It was possible to put this for two at least. Total: it takes about 25 minutes to get there by taxi for 1600 money. The bus is 2 km from the hotel. It is not the center. In general, I liked the hotel, good attitude, clean, large rooms. I recommend it. There is also breakfast, I did not try it. Oh! There is a terrace on the 7th floor, a gym.

Great experience with Europe hotel. I will back to this hotel if I have another chance to get in Armenia this beautiful country.

All is good, but the night reception staff is incompetent and barely spoken English/Arm. The management should perform selection for the night team, meeting and greeting the guests.

I’ve never written a bad hotel review ever in my life, but unfortunately, here it goes. It’s a shame since other past reviews are very positive, but I need to be frank and honest about my experience and will be diving the ratings according to subcategories so that it is fair, since some aspects of the stay were great and some not so much. Check in process: 2 stars This is not the ‘typical’ hotel entrance where the lobby is on the ground floor. The floor in which you enter is 1/f. The floor of the hotel is 4/f, but this is clearly stated as a signage at the entrance (see photo attached). Upon arrival, I went towards the hotel entrance . There, I stood in front of an operating system, where guests would need to enter the hotel using a key fob. Of course, I wouldn’t have this key fob at hand at check in. There are no clear instructions in any language above the operator stating how you should call the receptionist using the operator to open the door for you (refer to attached photo). Thankfully, a passerby was kind enough to help me call the receptionist and asked her to open the door for me. It is also better to have mobile data at hand so you can communicate with the staff via whatsapp text/call if you cannot enter, since I think this is the faster means of communicating with guests. When I checked in, I explained my confusion to entering the building. I told the receptionist lady that I couldn’t enter since there are no instructions in any language above the operator. She then had the audacity to tell me that there ARE indeed instructions above the operator im English, and I should have followed it. Again, the photo I attached shows no such instructions, so I do not comprehend what she is talking about at all. Upon departure, I voiced out these issues, and the more reasonable receptionists said that they usually send these check in details via email, though I had not received such email(s). Noise level and disturbance: 2 stars My room had really thin walls and you can easily hear people passing through in the hallway. I got to a room with a balcony and up until 2 am, I still continuously heard 2 women talking loudly non-stop in the room next to me. To attempt to put a halt to this, I called the receptionist using the calling button thrice in my room, since the initial receptionist lady who checked me in said they provided 24 hour service, and to my dismay, no one bothered answering me. I had to personally take matters into my own hands and asked them to keep it down. Room and amenities: 5 stars In terms of amenities provided within the room and how it was renovated and all, it deserves 5 stars. It was clean and the amenities provided were plentiful for a short stay.