Hotéis com Breakfast em Souss-Massa, Morocco

The location of this hotel is excellent — just a 5–7 minute walk to the beach and about 10 minutes to the marina. The rooms are standard but clean, with most offering pleasant views of the pool and seafront. Unfortunately, the service and guest experience fall short of expectations for a 4-star hotel. Upon check-in, no information was provided regarding hotel amenities, Wi-Fi access, or room facilities. There was no welcome pack or in-room directory. Wi-Fi details had to be requested separately. The hotel does not offer room service, which is unusual for its rating. The bathroom in our room had a faulty shower screen, leaving the floor soaked after use. When I requested fresh towels from the front desk, I was met with an unhelpful attitude and told that towels would only be replaced during daily room service. However, on one occasion, our room was not serviced at all — the cleaners claimed they had done so, which was untrue. Even after reporting this to reception, only the bedding was changed; the rest of the room was untouched, and rubbish from the previous guest remained in the bathroom bin. Overall, the front desk and cleaning staff lacked warmth and professionalism, and communication was poor. While not speaking English is understandable, the unwillingness to assist guests is unacceptable for a hotel of this standard. Staff training in customer service would be highly beneficial. On a cultural note, this is a family-oriented hotel. Visitors from Western countries should be aware that, as Morocco is an Islamic country, some local guests may react with disapproving looks toward certain behaviors or attire.

I had a wonderful stay at your hotel! The staff were incredibly welcoming, attentive, and always ready to help with a smile. From the front desk to housekeeping and the restaurant team, everyone made me feel genuinely cared for. The service was consistently professional and warm, which truly enhanced my experience. Thank you for making my visit so comfortable and memorable—I’ll definitely be back . Thank you for all 🙂

I love this hotel but needs much improvement and needs better facilities in the hotel and breakfast needs to improve and WiFi is awful bad, the bedroom floors needs to be cleaned more often and cleaning laundry needs to be more cheaper for service in my opinion. Honesty is best service in this hotel with excursions are a tourist trap unfortunately

Checked in at 15 o'clock, we arrived at 14 o'clock, the room has not been cleaned up, and it is not officially checked in at 17:30. The room was a bit slow, the room was damp and a bit musty, the toilet paper was very thin, the sound insulation was particularly bad, and there were many types of breakfast.

I recently stayed at Club Hotel El Moggar and I want to express my complete satisfaction. The property is impeccably maintained, ideally located, and the welcome is warm. A special thank you goes to the entertainment team – Hamza, Akram, Sofiane, Aïcha, Kamel, and Mr. Ali – for their energy and professionalism, which greatly enhanced my stay. My gratitude also extends to Mr. Fayçal, the manager, for his approachability and attentiveness, as well as to the housekeeping staff for their outstanding work. I wholeheartedly recommend this hotel and I plan to return in the near future. Yasmina😜❤️❤️❤️

Hamilton Agadir managements maintains it’s Excellent services for years, Mr. AbduLatif& his staff are doing marvelous job and friendly relations with all guests especially, with Gulf customers. Rooms with Oceanview were equipped with sound resistant glass. Mrs. Mariam, the header of house keeping responds to guests needs in& Out hotel with cheerful faces. Hotel is strongly recommended for families. هاملتون اغادير قريب من البحر ونظيف مناسب جداً للعوائل وبأسعار معقوله تحت إشراف الاستاذ عبداللطيف وكافة العاملين.🫡👍🏽

Zephir Apart Hotel provided a fantastic experience from the moment I arrived. I felt warmly welcomed, and the staff were incredibly helpful and friendly throughout my stay. My apartment was spacious, featuring a good-sized balcony and a well-equipped kitchen stocked with a variety of utensils. There was also a large wardrobe, complete with a safe for added convenience. The king-size bed was very comfortable, accompanied by fluffy pillows that ensured a good night sleep. The apartment was kept clean every day, which was much appreciated. The hotel itself was immaculate and nicely decorated, creating a calm and inviting atmosphere. Breakfast was served in a separate building adjacent to Zephir, where guests could enjoy a diverse selection of delicious options. There was the choice to sit indoors or on the veranda, which offered lovely views of the swimming pools that guests could access. Although I didn't partake in lunch or dinner there, I noticed that those services were also available. The location of the hotel is ideal, with all essential amenities close by and a pleasant 20-minute walk to the beach. Overall, I wholeheartedly recommend this place for anyone looking for a great stay!

HOTEL PROPRE CALME ENTOURÉ DES ARBRES GRANDE PISCINE CHAMBRES LODGE AVÉC VUE DIRECTE SUR LEZ ANIMAUX OU PISCINE

Nice hotel, clean but lack of towels and gel. Breakfast at 4 euros per person and there is nothing, no yogurt or fruit, small piece of bread, lousy coffee. I had a double espresso, it was water. Avoid lunch

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