The hotel boasts excellent amenities and a prime location, a private entrance to the Valley of Temples. However, there's room for improvement in the service department; it falls short of delivering a consistently five-star experience. The staffs could enhance their customer orientation and avoid a selective attention to guests.
It was very nice and the decoration and Furniture was very antique and nice. The rooms were nice and had clean sheets and Two TV’s. The bathroom as well was very clean and nice although there was no toothbrush holder. Besides the rooms the Hotel had amazing breakfast service and very clean nice courtyards and a Poll and Scuba diving, They also have a Spa and restaurant. An Overall amazing Hotel, The only downside was the location being far from the City but with horrible Traffic inside the city it was nice to be a little bit away from the city center.
The hotel is located in the heart of the city centre and is located in the heart of the city centre. I would like to point out that I was surprised by the kindness and availability of all the staff, no one excluded, which is not expected.
A sumptuous Paradise with undeniable splendor...between sky and earth and the sea for Horizon...all in a cozy atmosphere, where the simple but present comfort allows you to make the most of this charming establishment..the swimming pool is magnificent and the latomies offer a spectacular backdrop..
The staff is discreet and smiling, the breakfast essential and complete..what can I say?
Thank you for this Totally Relaxed stay
The location for the excellent locations, staff and structure. At the beginning, it was difficult to find the structure, but the staff who are aware of it helps in any way or in any way. I advise you to contact the hotel before you arrive or not insert the road immediately but insert Kennedy before you arrive.
Struttura non rinnovata, pur in ottima posizione. Letti abbastanza scomodi, poca insonorizzazione riscaldamento poco funzionante. Lato peggiore la colazione con prodotti di bassa qualità e poco assortita.
The room was very compact, but the staff were very helpful. The view from the balcony was beautiful, and it was a wonderful stay. The hotel was close to the main street, so I was able to go back to the hotel and rest. All the tourist sites in Taormina, including the bus terminal, are within walking distance. If I visit Taormina again, I would like to use this hotel again.
Great
136 avaliações
9.1/10
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8.9/10
Very Good
IIntravenousNot a hotel, more like a Bnb with limited service
October 2025
We booked Mia Terra expecting a hotel — but it turned out to be more of a one-man bed and breakfast. From the start, nothing went smoothly. We had decided to take up the host’s offer of an airport shuttle (not cheap), as one of us only had one evening in Palermo and every minute counted. The shuttle arrived 15 minutes late, and when we finally reached the property, no one was there to check us in, causing yet another delay — even though the host had personally arranged our transport and knew our arrival time. The host then offered excuses that didn’t line up with the shuttle driver’s story (which btw, the driver didn’t even know our destination — we had to guide him — and only accepted cash, which we weren’t told in advance.)
Check-in was confusing and disorganized. Despite several text messages from the host to confirm our room setup (which should have been clear from the booking), he had still assigned the wrong rooms and once again found excuses, incorrectly blaming the booking platform. When we asked him to fix it, he was reluctant but eventually agreed — behaving as if he were doing us a favor — though he did offer free breakfast as compensation, which we didn’t need.
Since there is no staff at the property. The host promised to respond to messages “within minutes,” yet replies often took hours. The whole experience felt like a single person trying to run a hotel alone — and it shows.
To be fair, the rooms were clean and comfortable, although in one of them, the shower faced the bedroom through a glass wall, so you had to shower in the dark for privacy.
Overall, the service and professionalism fell far short of hotel standards. If you’re expecting the reliability of an actual hotel, look elsewhere.
CClaire MLa Chicca Palace Hotel was a wonderful experience!
We loved it from the very first minute that we walked in! 🥰
It has a very playful and colorful ambience and lots of light! We were welcomed super friendly by Giovanna, had a very nice chat, and were helped with the parking that turned out to be quite convenient and almost right in front of the Hotel entrance with the use of an App that Giovanna recommended us to download. Giovanna also gave us a great recommendation for dining which we followed the next day and were very happy with.
Our room was beautiful and super clean as was the bathroom (sorry no pics) and the view from the balcony was as you can see on picture #2 & 3.
The tree on the left was fantastic! 🌳
And on the left side behind the tree there was a Café that had the best coffee granita we had during our stay on Sicily! 😋
We spent two nights at La Chicca. The breakfast place was super stylish - you can see on the picture, and the breakfast itself was simple, yet very typical for a Sicilian breakfast and completely satisfying. Definitely made us happy as well! I like it when there are fruits and eggs and yoghurt as well ...
After the first night, we took the ferry to Lipari, one of the Eolian Islands. It was an amazing day! In the evening, after a delicious dinner at Ristorante Panzakina - Giovanna's recommendation - we returned to the hotel, had a fun and long evening chat with lovely Giovanna, and were invited to have a Grappa together ... A perfect day! Actually, two perfect days at La Chicca in Milazzo on Sicily! ❤️
We are quite positive that we will return ...
GGuest UserIf I could give this place 20/10 for service, I would. When we arrived at the location, we were in a complete state of panic as we thought we had been scammed by the gas station up the road. After checking us in (a few hours early), the receptionist kindly accompanied us back to the gas station and helped us translate between Italian and English, clarifying the misunderstanding of the situation. This was exceptional service and kindness we were not expecting.
The room itself was incredibly luxurious - we actually had 2 bedrooms (family suite) for 2 people. The walk-in wardrobe was a delightful surprise, although we didn't stay long enough to enjoy it. As we were both working while on holiday, the study desk in each room gave us the privacy and space to do our meetings and work independently. The bar fridge was useful for us to store our salads, snacks and bottled drinks.
The bed was super comfortable and we had a very restful sleep. The pillows were also the right height. Thankfully, there was air conditioning - our previous hotel did not. We slept like babies. The bathroom had all the amenities, including a hairdryer which is essential for me.
Best for last - breakfast the next morning was an absolute feast. The continental style breakfast spread was generous and we indulged in pastries, yogurt, fresh fruits and marvellous coffee. I believe everything is baked fresh in house. As we checked out, we were even gifted a bag of pastries to take on our journey with us. <3
I highly recommend this place, and I am ever grateful to the wonderful hospitality we enjoyed here.
CClaire MThis hotel was kinda still in baby shoes, only seven rooms were ready for guests, but it was extremely nice! Very inviting entrance area, nice breakfast place, comfy room, practical bathroom, ... Everything was super new, super clean, the towels smelled goooooood, ... We also had a parking place outside in the courtyard (sorry, again forgot the pix 🙃)
Even a bubbly welcome mini bottle 🍾 with a pop! was waiting for us in the fridge and two champagne glasses 🥂 on the table!
But I must say, the best was Alberto, the owner!!! He amazed us! He was super SUUUUPER kind and so warm-hearted and helpful ... Unbelievable! He sent us a list via WhatsApp of the most important things to see in the area, how to get there, where to eat, where to park in case the car was needed to get somewhere (which was useful the next day when we went to discover the Valley of Temples) ... The list was very well-prepared, everything was thought of, and we used it right away to choose our dinner place and the place for our ice cream 🍨 afterwards ... Alberto even had a Spotify list of more than 87 hours of music for the guests to enjoy! What a grand idea! And good music taste ... 🎶
Next morning, it was the breakfast that took our breaths - all kinds of Sicilian specialties arranged beautifully and with love (here I did not forget to take pictures!) - it was very delicious and we wished to have had space for more food ... 😂
I can very warmly recommend this hotel! Really! I think, we'll be back!!! ❤️
SshittalkerExcellent Stay with Great Location and Stunning Views
I recently stayed at this hotel and had a wonderful experience. The location is fantastic—just a 16-minute walk from the train station and about 15-20 minutes on foot to the island’s main attractions.
The room was spacious, beautifully decorated, and very clean, with the added bonus of being close to the sea. It even had two balconies, allowing us to enjoy the lovely views and fresh air.
What made our stay even better was the friendly and helpful staff. They were always welcoming and went out of their way to assist us whenever needed.
Here’s an updated version of your review that includes the negative aspects while maintaining a balanced and professional tone:
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**Great Location & Beautiful Room, but Noise Can Be an Issue**
I had a mostly pleasant stay at this hotel. The location is excellent—just a **16-minute walk from the train station** and **15-20 minutes to the island’s main attractions**.
The room itself was **spacious, clean, and beautifully decorated**, with the added benefit of being **close to the sea** and featuring **two balconies**. The staff were also **very friendly and helpful**, which enhanced our experience.
However, there was one major downside: the walls are extremely thin. We could easily hear noises from the hallway and stairwell. On our last night, the neigh-boring room was very loud, which disrupted our sleep and unfortunately put a damper on an otherwise great trip.
GGuest UserCheck-in took two minutes, the receptionist was very professional. We got the key and clear instructions to our room, and the wifi password.
The room was functional, but good enough for the purposes. The bed was large enough and comfortable. The room's windows faced the water, and we enjoyed seeing the ferry from the balcony when we opened the window. The room also had a working desk which was good, as we needed space to do some computer work.
The bathroom amenities were ample, and we had plenty of fresh linen.
Breakfast the next morning was a HUGE spread. Among all the hotels we stayed in Sicily, this one had the most food on offer. The waiter at the coffee station was commendable - we ordered a hot chocolate and the effort he put into making the perfect cup just made our day.
I want to make a special mention to the lady at reception. I left my passport in the room after we checked out, and didn't realise it until over an hour later. I rang in a state of panic and she calmly reassured me that they had found it and she was holding on to it for me. Despite the slight language barrier, she communicated compassion perfectly. When I reached the hotel, she handed it over with the kindest smile, and that immediately dialled down my stress levels.
5/5 is not high enough for the service rating of this place, I would give them 10/5 if I could. And the lady at the front desk needs a promotion.
GGabor RatkayThe room/bed/elevator/parking was comfortable. The staff was nice and friendly.
At the set dinner, it would have been better to have 3 dishes to choose from per category. If there had always been three types (pork/beef, chicken, fish).
The breakfast was lacking in vegetables (tomatoes, peppers, cucumbers), and it would have been better to have a larger selection of savory foods (meat, cheese).
GGuest UserThe hotel was not obvious for us - when we arrived, we drove around for about 10 minutes looking for a sign before parking on the wrong side of the road, and having to call for instructions. It was our fault, as the hotel tried contacting us earlier in the day but we did not have signal to take the call. Once we were instructed to the right place, it was super straightforward as Gianluca buzzed us in remotely, and upon verifying ID, let us into the unit and our bedroom. The lift in the building was super cool - for this experience alone I recommend staying in this hotel.
The room was charming. Our previous hotel was a suite so this felt a bit small, but it was homely all the same. The small downside was how warm it felt in the room. The air conditioning wouldn't work with the windows open, but it wasn't running very strong. At night, we preferred keeping the window open for some fresh air instead. The poster bed added a quaint and romantic feel to the room, and we were absolutely spoilt with a surprise of a bottle of Prosecco as a gift! Of course, the highlight of the whole place was the jacuzzi in the bathroom. As we both had to do some work and also were tired from a road trip, all of these little touches made the stay in this hotel incredibly luxurious for us. I really recommend this place for a romantic getaway or a honeymoon.
HHARUYUKII think the location is different depending on the purpose, but it was good for me. The large space in the suburbs was pleasant. The hotel was new and there was no problem. The staff is very kind and thank you for your 1 day trip to Valletta.
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