The hotel has a beautiful location. The antique building has been kept in excellent condition. We chose to stay in the Feature Double Room-old Hall. The room was very spacious, with seating area. A coffee machine was also available. Cool drinks in the fridge. Breakfast was delicious, individually cooked, with a wide choice. The staff was very friendly and attentive. Would definitely recommend this hotel
Our third stay at The Feversham Arms Hotel. We were allocated a pool suite which was excellent. Apparently the hotel is up for sale, the administrators have been brought in. Hopefully the new owners will be found and after a few tweaks here and there the hotel will be five stars.
Celebrated our 39th wedding anniversary at the Queen’s Hotel. Situated in a great place close to bars, restaurants and shops.
The staff are very friendly and welcoming.
The rooms are very clean and they serve a good cold beer and wine at the bar!
Nice hotel room with a nice view. Only downside was the parking space was quite small. Finding parking was difficult. Overall, I enjoyed my stay very much.
1. Check-out Time Is Too Early
In my experience, most hotels—whether five-star establishments or smaller boutique hotels—allow guests to check out around 12:00 noon. However, for such a large hotel with a rich historical background, the check-out time of 10:00 a.m. feels unreasonably early. It is particularly inconvenient for guests who wish to have breakfast, as the kitchen closes at 9:00 a.m., making the entire morning feel rushed. This aspect was disappointing and should be seriously reconsidered.
2. Luggage Storage After Check-out
As a frequent traveler who has stayed in many hotels across different countries, I have never encountered a situation where luggage storage after check-out was not available. Typically, guests are allowed to leave their bags temporarily while exploring the city and return later to collect them. Unfortunately, this was not possible at this hotel.
I found this quite surprising, especially considering the size of the property. As a result, I had to carry a large suitcase while visiting the beach and dining outside, which significantly affected my experience. This policy made me feel that guests are not sufficiently accommodated after check-out, and it was quite disappointing.
3. Room Facilities
I understand and respect that this hotel is nearly 200 years old, and I have no issue with its age or character. Overall, the room facilities were acceptable; however, the water taps could benefit greatly from modernization. The current rotary-style taps are difficult to operate, requiring considerable force to turn on and off. This could be especially challenging for elderly guests.
Additionally, when I entered my room, I noticed that water was already running slightly due to the tap not being fully closed. If the hotel were to gradually replace these taps with more user-friendly designs, it would not only improve guest comfort but also help conserve water in the long run. I believe this would be a worthwhile investment.
Located in the heart of the town of Helmsley, the hotel is a traditional English-style villa hotel. The hotel's environment is simple and welcoming. The small garden of the hotel is very beautiful, it is suitable for sitting in the garden for an afternoon tea. It is just that the hotel does not have a lift. It is more difficult to move the luggage into the room, and the hotel does not have any extra staff to provide such services.
My wife and I stayed for a couple of nights. Checking in felt more tedious than it needed to be and our keys stopped working half way through the stay. We had a nice room with a comfortable bed and it was serviced, which isn't guaranteed these days. Breakfast was buffet style with plenty of choice. The staff were attentive and helpful. I'd stay there again.
We have stayed here before and it is clean and comfortable staff are lovely and food is excellent 👌
Muito bom
101 avaliações
8,3/10
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8,8/10
Very Good
YYeziA small villa, the room is clean and tidy, very warm and quiet, the service is very good and warm, we live on the 3rd floor, there is no elevator, the suitcase is the store to help get the room, parking is also convenient. The environment of Zhou is good, and it is convenient to travel. It takes 20 minutes to walk along the river to see the tourist attractions in the downtown area. Only breakfast is very expensive. Two nights a day is a pleasant experience.
LLauren MintoWe had the most gorgeous stay at No.1 Guest House - if there wasn’t so much to see and do in York we would have happily just stayed in and enjoyed the hotel all weekend. The staff were amazing, especially Ellie, who made us feel so welcome and couldn’t do enough for us. We loved just sitting in the bar area with a cocktail (the rosy margarita was amazing) and looking at all the art and the cute steam train. The hotel is sooo cosy and perfect for this time of year. We will definitely be back!
GGuest UserPerfect location for a sightseeing trip to York, with car parking. The hotel was gorgeous, beautiful room (we had blenheim suite), huge copper bath in the bedroom (bring your own bubble bath!), super comfy bed, beautifully decorated room. Reception staff lovely and very knowledgeable of local area. Lovely bar too with friendly staff, a range of boardgames available which was fun. Breakfast room had a great Churchill theme ( brilliant top/bowler hat lighting). Would definitely recommend. Thank you for a really lovely stay.
GGuest UserStayed one night because of the marathon the next day. The staffs were friendly and procedures like Checkin are convenient. Great location, close to the station and hotel. However, the inability of the air conditioner to heat up made the room less comfortable. But I stillI had a good rest here and set a PB in the race the next day, so it was a good stay overall.
LLouise HikkThe hotel is perfectly situated for exploring sights of Harrogate everything very nearby!
From checking in and our room available early with welcome cookies which were warm and amazing to checkout the staff could not be more helpful!
The room was on the third floor clean, tidy and well presented.
The gym and spa facilities were all good and nice to use and relax especially on a Sunday evening!
The breakfast was buffet with a selection of hot and cold options the parcel machine was my favourite fresh pancakes which were delicious!
This hotel is huge but it's well maintained clean tidy and such an enjoyable experience for our anniversary!
GGuest UserI stayed at the DoubleTree by Hilton York for a short visit and, while the location was reasonably convenient, the overall experience fell short of expectations for a Hilton-branded hotel.
I was upgraded to a room located across the car park from the main building, accessed via stairs and without central heating. Instead, the room relied on standing portable heaters, which wasn’t ideal — especially given the wet weather and the need to walk outside to reach the room. The room itself felt quite tired and dated, with noticeably creaky floorboards both inside the room and from neighbouring rooms, which made it hard to fully relax.
The location is decent enough, but if you’re travelling by public transport there are better areas of York to stay in that offer easier access and a nicer overall setting.
I didn’t try the breakfast, as there are plenty of good local options nearby, which I enjoyed instead, so I don’t feel I missed out. One small disappointment was that coffee wasn’t available outside of breakfast hours.
Overall, with so many good accommodation options in York, I’m not likely to stay here again.
GGuest UserLovely welcome at reception. Really helpful with parking.
The room was large, lovely and warm and had every thing we needed.
The most beautiful setting for breakfast again with friendly and helpful staff. Loved the decorated Christmas trees.
The hotel was in an ideal location for Bettys and the shops.
GGuest UserBooked to attend an exam nearby (5 min walk). Room nice and big, had everything we needed. Check in check out quick and easy, parking £8 for 24 hours. I asked for a quiet room but definitely was not quiet there was a private function going on with very loud music which didn’t with being prepared and well rested for an early morning exam on Saturday.
GGuest UserThere are many small roads to drive to the hotel. It gets dark early in winter, but fortunately there are not many cars. When you arrive at the hotel, you will feel refreshed. The environment is very good and the hotel layout is also very tasteful. The bed is soft but supportive, and it is comfortable to sleep. The breakfast restaurant has a beautiful view and several breakfast options are available.
GGuest UserI've stayed at this hotel before and I will definitely be staying again. The location is ideal for me with easy access to the city centre either by walking, bus, or taxi. The rooms have always been very clean and a good size too. The buffet style breakfast is always superb and leisure facilities give you a chance to unwind in the pool, jacuzzi, sauna, and steam room.
The staff have always been pleasant, friendly, and polite.
5 stars from me!
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