This was an excellent hotel in Brunei I have stayed ever. Nice location, cheaper price comparing other hotels and services. I must recommend you all. I was staying at the end of the Ramadan. So, I was to having breakfast in the morning because, I have to fast in Ramadan. So, they willingly gave me the Sehri at the night so that I can fast easily. That was really impressive. Everybody are awesome there. Thanks to the team.
The hotel staffs are friendly and helpful, they always smile at us and try to fit our requests. The room is clean and comfortable in overall. Their breakfast has good quality too. The only con is the water supply is not hot and weak, there are also some worms in the toilet tiles. We responded to the staff and they resolved the water supply issue.
Spent 3 nights here at higher hotel. What can we say, firstly the hotel was clean, linens towels were clean. The room size was surprisingly big too. We had the twin bed but that’s ok for us. Location wise, just 7km away from the airport. Dart costs BND10 each way. In terms of shops and eateries, there’s myriads of shops just walking distance. They have laundry just next door to the hotel. The food in the hotel breakfast served home meals, close to local dishes. We get used to it since it’s almost like our own. Lastly, but the most significant one would be the friendliness of all their staffs, whom 90% was Filipino. They are very polite and just friendly to every guests. If we ever come to Bandar Seri Begawan again, we will look no other than Higher Hotel.
The Centrepoint is a historical hotel. Its very old and still operating. I had a huge room, everything was ok. Bed super comfy, bedding ok. Breakfast is incredible ! So many options!!! Staff are super Friendly and always helped me booking my taxi with Dart 🤗🙏🏽 the only thing didn't like is the old style. I prefer modern hotels. All the room and hotel is very old, and the AC is so cold. Even I put it in ”fan modus only” at 30°c and it was cold.... Otherwise nice stay.
Location wise is great, reception is attentive, cleanliness are great, but its an old hotel, but everything is functional, ameniteis only a soap and shampoo, nothing else, bring your own toileteries, overall affordable and comfort for solo travller, iron and ironing board provideed, mineral water also restock everyday
I called close to midnight to tell them I am checking in after midnight and to make sure my booking is reflected in their system. I just landed from a long transit flight, so I just want to make sure I can get to the room as quickly as possible. The 2 male staff working that night has been very helpful and accommodating.
Central location. 5mins walk to local morning market. 10 mins walk to Yayasan Shopping center. The 2 Bedrooms apartment are spacious with kitchen and the Wi-Fi is strong.
Special thanks to the shuttle driver - Boy for the airport transfers. Friendly driver, also he volunteered to send us to a mall to explore when we said we go no plans. Staff are welcoming and the area is nice and quiet. Would definitely stay here again.
Do keep your expecation at a minimal when staying here. I would say this hotel gives an old-skool vibe. 3*
Old design hotel. But complete with playground for kid but need to pay for 3 dollar. Parking available and have basement parking. 2 swimming pool available. Breakfast not many choices but good enough. Amenities is limited, the hotel only provide 1 toothbrush. Overall very satisfied as the price is reasonable.
Fiquei no Radisson Hotel Brunei por UMA viagem de negócios e tive UMA experiência muito agradável.A localização é Muito conveniente, especialmente para fins comerciais, com fácil acesso a áreas-chave Da cidade. O pessoal era amigável, profissional e bem-vinda, e fiquei particularmente impressionado com o facto de me lembrarem, o que fez a estadia sentir-se pessoal e confortável. Em geral, foi um estadia tranquilo e divertido, e gostaria de pensar EM regressar para viagens de negócios futuras.
Conveniently located, there are many restaurants and supermarkets. It can be reached within 5-10 minutes on foot. There is also a sporting goods store next to the hotel and a bakery diagonally in front. There is a pier not far from the hotel, which is convenient for sightseeing. Friendly service staff, helping to solve problems. Breakfast varies slightly every day, and most special foods can be tasted. The hotel also provides travel itineraries for your convenience.
Muito bom
47 avaliações
8,8/10
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SGD 57
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9,3/10
Great
BBingBaiThis five-star hotel feels more like an upscale local resort. Upon check-in, they told us they'd double-upgraded us to the main building, which was great as the pool was just downstairs.
The lobby layout isn't grand, and the overall feel is a bit dated, but I was pleasantly surprised by how new the room facilities were and how impeccably clean everything was. The minibar had 8 different drinks, two of each, all complimentary.
There are three outdoor pools and one indoor pool. None of the pools are particularly large, and the staff service was quite poor; they wouldn't help lay out towels, nor would they let us take extra towels ourselves. The pool bar service was decent, but the coffee was terrible.
Breakfast was okay. We went to the Western restaurant on the 6th floor for dinner, and the service there was excellent, with reasonable prices.
Overall, I found the stay experience to be very good, but the service in the public areas was just average, and the buggy staff's attitude wasn't great either. There's no valet parking at the entrance. Compared to the 'seven-star' hotel everyone talks about, I'd say this is more like a high-end resort, suitable for locals looking for a staycation. Tourists don't need to make a special trip here.
GGuest UserLobby - Check in was pleasant, lift lobby is quick and air conditioned.
The room level had AC too.
Room - clean, very cold (I like) and the bed and pillows were comfy.
The floor had some torn floor furnishings which ruins the aesthetic but otherwise, its fine.
Food - Breakfast was nice, fried rice and noodles with chicken which the menu changed daily.
There's also corn soup and porridge, some fruits and sliced cakes for desserts.
GGuest UserThe hotel is located quite far from the city center, but it does provide a free shuttle service to and from the airport. It is also not very close to the sea; however, this is not a major issue since swimming is prohibited at the nearby beaches anyway. Additionally, there are no cafes or shops within walking distance of the hotel, which makes the location even less convenient. The prices at the hotel’s cafe are overpriced.
The hotel’s design feels somewhat outdated, but nothing critical. What was truly disappointing, however, was the service. The hotel presents itself as a 4-star property, yet it is surprisingly strict about a very basic necessity — drinking water. Guests are provided with only one bottle of water per person per day.
There is coffee and tea available in the room, but to boil the kettle you need additional drinking water, which the staff refused to provide. They insisted that water had already been supplied during housekeeping and that no more was allowed. We had to keep asking for it as if they were personally paying for it themselves. That was extremely unpleasant.
The tap water is yellow, and there were also issues with the hot water.
Only one person works at the reception desk, which is clearly insufficient for a hotel with this many rooms, resulting in long waiting times. The reception staff are not knowledgeable about nearby attractions and do not assist with arranging tours, suggesting that guests find everything out on their own.
Unfortunately, the overall service was extremely disappointing.
AAnonymous UserCapital Residence Suites, Brunei
I had a generally pleasant stay here. The room was clean, spacious, and comfortable, and the place felt quiet and calm, which was nice after a long day out. The bed was comfortable and the room was well maintained.
Breakfast was provided and was simple but sufficient to start the day. Nothing fancy, but acceptable. A good highlight is the free city tour organized by the hotel. During the tour, I managed to visit Energy Hub, Masjid Omar Ali Saifuddien, Istana Nurul Iman, Balai Khazanah Islam Sultan Haji Hassanal Bolkiah, Gadong Mall, and Masjid Jame’ Asr Hassanil Bolkiah, which was very convenient for first-time visitors. Also the big plus is free airport pick-up and drop-off (reservation required)
Staff were friendly and helpful, and check-in was smooth. Overall, it offers decent value for money and is suitable for a short stay, especially if you want an easy way to explore Bandar Seri Begawan.
AAnonymous UserAs one of the newer hotels in Brunei, it's super convenient with a variety of restaurants right downstairs. The biggest night market in Brunei is also just a 5-minute drive away. The rooftop pool has water park facilities and offers stunning sunset views, and you can even see the national mosque from there.
GGuest UserHonestly, in my opinion, this is one of the best places to stay in Brunei. It’s away from the general hustle and noise. Yes, you’ll need to order a taxi to get to the city center — Brunei doesn’t seem to have many proper pedestrian paths — but taxis arrive quickly and it’s not an issue.
The location right by the water is beautiful. The hosts are wonderful. The common area is very cozy, with plenty of games and books, and the breakfasts are delicious. The best part — the lady of the house prepares a different breakfast every single morning.
Everyone is attentive and thoughtful. Before I arrived, they even asked whether I had any allergies, dietary restrictions, religious considerations, or food preferences. You rarely find such a personal approach.
The room was clean and, most importantly, very quiet. And forgive me for mentioning this — but there are no mosques nearby, so you won’t be woken up by early morning prayers at 5 a.m. It’s truly peaceful. My sleep tracker showed 97%, which says a lot.
I highly recommend this place for your stay.
MMONKEY. D. JINJINThe staff were all really enthusiastic. The hotel itself was actually pretty good. I stayed on the second floor, and I can understand why some people mentioned it being a bit damp – it definitely was, but it was manageable if you kept the exhaust fan on. The location was super convenient for getting to all the popular spots.
AAnonymous UserThe location is fantastic. Even during Ramadan, they prepared breakfast for us. And not just in the room, but we could eat as much as we wanted at the 7th-floor buffet. Thank you! The room is spacious. There are so many light switches that it's hard to figure out which one controls what. There was a kitchen, but it wasn't usable – no pots, pans, plates, or spoons. There's an electric kettle, two complimentary bottles of water, and a fridge. The staff are very kind. I appreciate having a bathtub, and the hot water works. My biggest complaint is that even with the AC turned off, it was still cold. Maintenance came to the room multiple times, but it remained chilly. The pool is a good size, and there's a gym too. A supermarket is conveniently connected next door, along with cafes. Across the road is the Ritz-Carlton Hotel, and it seems to be owned by the same group. Postcards can be found at the Ritz-Carlton gift shop. The hotel front desk offered a service where, for $1 per card, they would go to the post office, buy stamps, and mail them for you – very helpful! A ride to the airport was about $10 via a ride-hailing app. The place has a retro vibe. There were koi fish in the lobby. The biggest issue is the no-smoking policy; you can't smoke outside, in your room, or anywhere on the premises. Apparently, this isn't due to Ramadan but is a Brunei rule.
GGuest UserHighly recommended! Everything was great. The hotel offers a convenient airport shuttle, and the breakfast spread is rich and varied. The front desk even helped us with taxis. The room was clean and tidy, and the location was excellent. The only minor downside was that the tap water was a bit yellowish, though the shower water was fine. For drinking water, we bought a large bottle of mineral water for 50 cents from the supermarket next door. The bus terminal is just a few minutes' walk away, making it easy to explore attractions on foot and get to the pier. Taking a taxi to Gadong Night Market wasn't expensive. By the way, Brunei is definitely worth a visit!
GGuest UserSpent 3 nights here at higher hotel. What can we say, firstly the hotel was clean, linens towels were clean. The room size was surprisingly big too. We had the twin bed but that’s ok for us. Location wise, just 7km away from the airport. Dart costs BND10 each way. In terms of shops and eateries, there’s myriads of shops just walking distance. They have laundry just next door to the hotel. The food in the hotel breakfast served home meals, close to local dishes. We get used to it since it’s almost like our own. Lastly, but the most significant one would be the friendliness of all their staffs, whom 90% was Filipino. They are very polite and just friendly to every guests. If we ever come to Bandar Seri Begawan again, we will look no other than Higher Hotel.
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