This was an excellent hotel in Brunei I have stayed ever. Nice location, cheaper price comparing other hotels and services. I must recommend you all. I was staying at the end of the Ramadan. So, I was to having breakfast in the morning because, I have to fast in Ramadan. So, they willingly gave me the Sehri at the night so that I can fast easily. That was really impressive. Everybody are awesome there. Thanks to the team.
I called close to midnight to tell them I am checking in after midnight and to make sure my booking is reflected in their system. I just landed from a long transit flight, so I just want to make sure I can get to the room as quickly as possible. The 2 male staff working that night has been very helpful and accommodating.
Spent 3 nights here at higher hotel. What can we say, firstly the hotel was clean, linens towels were clean. The room size was surprisingly big too. We had the twin bed but that’s ok for us. Location wise, just 7km away from the airport. Dart costs BND10 each way. In terms of shops and eateries, there’s myriads of shops just walking distance. They have laundry just next door to the hotel. The food in the hotel breakfast served home meals, close to local dishes. We get used to it since it’s almost like our own. Lastly, but the most significant one would be the friendliness of all their staffs, whom 90% was Filipino. They are very polite and just friendly to every guests. If we ever come to Bandar Seri Begawan again, we will look no other than Higher Hotel.
The Centrepoint is a historical hotel. Its very old and still operating. I had a huge room, everything was ok. Bed super comfy, bedding ok. Breakfast is incredible ! So many options!!! Staff are super Friendly and always helped me booking my taxi with Dart 🤗🙏🏽 the only thing didn't like is the old style. I prefer modern hotels. All the room and hotel is very old, and the AC is so cold. Even I put it in ”fan modus only” at 30°c and it was cold.... Otherwise nice stay.
Exceptional stay . Couldn’t have had a more pleasant time in this hotel. The staff were all supportive, attentive , helpful and above all super friendly ☺️ Highly recommended 👍🏽
Nothing but 5 stars.
Lets start with the location. Not very far from town as you can see from map. Neighbouring local kampung houses. Just below the hotel there is one fine restaurant that looks premium.
Embun doesnt have many rooms, they gave me the room just behind the reception. Dont expect someone to man the counter, just press the bell and Mr Jimmy will come running. A superb friendly and attentivve gentleman.
Room is very comfortable and very clean. Towel provided is clean. Water pressure and great with heater. It is very chilly in the morning if you aretakingt bath. Yes we are facing mangroove swamp and a nice huge river. Best part, TV is great with youtube.
Apart from some board games at common hangout area, there is a pool at the back of the hotel facing the river. U cant really swim, just dip and enjoy the view. N
Parking wise not an isue as there spaces for at least 9 cars.
Now comes breakfast, not your usual hotel buffet, they served your breakfast personally with some nice omelette, local kuih and oranges. Very delicious.
Will i come back again? Yes. Better than J Hotel which I frequent. Although embun doesnt have smart lighting and etc like J hotel where we uses a old school key to access our room, but the human side of Embun wins hands down. Love this hotel.
The hotel staffs are friendly and helpful, they always smile at us and try to fit our requests. The room is clean and comfortable in overall. Their breakfast has good quality too. The only con is the water supply is not hot and weak, there are also some worms in the toilet tiles. We responded to the staff and they resolved the water supply issue.
Location wise is great, reception is attentive, cleanliness are great, but its an old hotel, but everything is functional, ameniteis only a soap and shampoo, nothing else, bring your own toileteries, overall affordable and comfort for solo travller, iron and ironing board provideed, mineral water also restock everyday
Central location. 5mins walk to local morning market. 10 mins walk to Yayasan Shopping center. The 2 Bedrooms apartment are spacious with kitchen and the Wi-Fi is strong.
Special thanks to the shuttle driver - Boy for the airport transfers. Friendly driver, also he volunteered to send us to a mall to explore when we said we go no plans. Staff are welcoming and the area is nice and quiet. Would definitely stay here again.
Do keep your expecation at a minimal when staying here. I would say this hotel gives an old-skool vibe. 3*
Old design hotel. But complete with playground for kid but need to pay for 3 dollar. Parking available and have basement parking. 2 swimming pool available. Breakfast not many choices but good enough. Amenities is limited, the hotel only provide 1 toothbrush. Overall very satisfied as the price is reasonable.
Muito bom
40 avaliações
8,7/10
Preço a partir de
€ 29
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8,2/10
Very Good
DDabaogejiadejiejieThe hotel's facilities are a bit old, but it's very clean, especially the sheets and bedding. There's also a balcony, which is great for drying clothes. The two staff members at the front desk, Sophie and her colleague (I'm sorry, I can't remember the other name!), were incredibly warm, friendly, and professional. They patiently answered all our questions. The hotel's location is excellent; it's within a ten-minute walk to the museum, Jame' Asr Hassanil Bolkiah Mosque, the market, the water village jetty, and the bus terminal. Taxis are very scarce in this country, so being close to public transport is a huge advantage. To the left of the hotel is a supermarket, and to the right is a restaurant with affordable food. A big thank you to the hotel for the free airport transfer and the helpful tour map. My main purpose for this trip was to photograph proboscis monkeys, and the jetty offers convenient speedboat access to the Brunei River mangroves.
WWufengzhiyueEvery staff member was incredibly friendly and attentive, and the facilities were top-notch. The serene environment was so refreshing, and the hotel's sunset viewing spot was absolutely stunning. You definitely won't be disappointed if you come here.
JJack JMplease help me to write a hotel review. The hotel is nice,its have supermarket nearby. But parking also nice just the space a little bit small for you to park your car. but it is very convenient to bring your luggage direct to your room. the room is clean and tidy,just the light is quite dim. and the car from outside the road is quite bising since the room is at the corner near to the vamp. The swimming pool is nice but dont have the children pool. The breakfast is okay and have many delicacies which like malaysia also. Maybe ,next time i will consider to stay here again . thank for the stay.
Here’s a smoother, more natural version of your hotel review:
I had a pleasant stay at this hotel overall. The location is very convenient, with a supermarket nearby, which made it easy to get anything we needed. The parking is available and convenient, although the spaces are a bit small, so it might be slightly challenging for larger cars. However, I really liked that it was easy to bring luggage directly from the parking area to the room.
The room itself was clean and tidy, which I appreciated. The only downside was that the lighting was quite dim, making the room feel a bit less bright than expected. Also, since our room was located at the corner near the ramp, there was some noise from cars on the road, especially at night.
The swimming pool was nice and well-maintained, but it would be even better if there were a separate pool for children. Breakfast was decent, with a good variety of dishes, many of which are similar to Malaysian cuisine, so it felt quite familiar.
Overall, it was a comfortable stay, and I would consider staying here again in the future. Thank you for the hospitality!
GGuest UserThe hotel is located quite far from the city center, but it does provide a free shuttle service to and from the airport. It is also not very close to the sea; however, this is not a major issue since swimming is prohibited at the nearby beaches anyway. Additionally, there are no cafes or shops within walking distance of the hotel, which makes the location even less convenient. The prices at the hotel’s cafe are overpriced.
The hotel’s design feels somewhat outdated, but nothing critical. What was truly disappointing, however, was the service. The hotel presents itself as a 4-star property, yet it is surprisingly strict about a very basic necessity — drinking water. Guests are provided with only one bottle of water per person per day.
There is coffee and tea available in the room, but to boil the kettle you need additional drinking water, which the staff refused to provide. They insisted that water had already been supplied during housekeeping and that no more was allowed. We had to keep asking for it as if they were personally paying for it themselves. That was extremely unpleasant.
The tap water is yellow, and there were also issues with the hot water.
Only one person works at the reception desk, which is clearly insufficient for a hotel with this many rooms, resulting in long waiting times. The reception staff are not knowledgeable about nearby attractions and do not assist with arranging tours, suggesting that guests find everything out on their own.
Unfortunately, the overall service was extremely disappointing.
AAnonymous UserCapital Residence Suites, Brunei
I had a generally pleasant stay here. The room was clean, spacious, and comfortable, and the place felt quiet and calm, which was nice after a long day out. The bed was comfortable and the room was well maintained.
Breakfast was provided and was simple but sufficient to start the day. Nothing fancy, but acceptable. A good highlight is the free city tour organized by the hotel. During the tour, I managed to visit Energy Hub, Masjid Omar Ali Saifuddien, Istana Nurul Iman, Balai Khazanah Islam Sultan Haji Hassanal Bolkiah, Gadong Mall, and Masjid Jame’ Asr Hassanil Bolkiah, which was very convenient for first-time visitors. Also the big plus is free airport pick-up and drop-off (reservation required)
Staff were friendly and helpful, and check-in was smooth. Overall, it offers decent value for money and is suitable for a short stay, especially if you want an easy way to explore Bandar Seri Begawan.
GGuest UserThe room was excellent, very clean, bright, and tidy. The staff were very nice, and there are plenty of dining options nearby. Getting a taxi to tourist attractions was also very easy. You can even walk to the mosque across the street. Highly recommended!
DDa PopeWe stayed at Embun in Brunei and it was an exceptional experience from start to finish. The property is beautifully maintained, blending modern comfort with tasteful local touches — spotless rooms, comfortable beds, and thoughtful amenities that made our stay effortless. The location is peaceful yet conveniently close to key attractions, and the sea views and surrounding trees were perfect for relaxing after a day of sightseeing.
What truly set Embun apart were the hosts, Diana and Jimi. Warm, attentive, and genuinely welcoming, they went above and beyond to ensure we had everything we needed. Diana anticipated our preferences, arranged excellent local recommendations, and made check‑in seamless with a friendly, professional manner. Jimi’s local knowledge was invaluable — from arranging transport to sharing insights about hidden gems around Brunei. Both were always available without ever being intrusive, striking the perfect balance between professionalism and sincere hospitality.
The food recommendations and small personal touches (welcome refreshments, spotlessly clean bathrooms, and prompt responses to requests) made us feel well cared for throughout our stay. If you’re visiting Brunei and want a comfortable, restful base with hosts who make you feel like a valued guest, Embun with Diana and Jimi is highly recommended. We’ll happily return.
AAnonymouse2026Overall it was a decent, comfortable stay but nothing particularly memorable or outstanding. The rooms are reasonably spacious as the location is convenient enough for getting around as we had a car.
The staff were polite throughout the stay and check-in was smooth. While we didn’t try the buffet breakfast, we did order from the à la carte menu instead. The food was decent, though fairly standard and not particularly memorable.
Not a bad stay overall.
CCayinitaThe Centrepoint is a historical hotel. Its very old and still operating. I had a huge room, everything was ok. Bed super comfy, bedding ok. Breakfast is incredible ! So many options!!! Staff are super Friendly and always helped me booking my taxi with Dart 🤗🙏🏽 the only thing didn't like is the old style. I prefer modern hotels. All the room and hotel is very old, and the AC is so cold. Even I put it in ”fan modus only” at 30°c and it was cold.... Otherwise nice stay.
LLeon KhwarIt is a spacious room & provided all the amenities. The WiFi connection is on and off. The room is very far from the lift. Cleanliness & breakfast ok. There are some restaurants in the hotel. Fair price. They can send to your room.
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